1. ajj3085's Avatar
    I have office 365, and previously I could say "hey cortana open outlook" and she's open Outlook 2013. I upgraded to Office 2016, and now Cortana doesn't know what outlook is, and asks me which app I'd like to open. Any ideas? I tried rebuilding the windows index, but still nothing.
    10-01-2015 07:38 AM
  2. jfa1's Avatar
    Did you uninstall Office 2013? If the answer is no then you probably should try uninstalling Office 2013.
    10-08-2015 05:01 PM
  3. ajj3085's Avatar
    Did you uninstall Office 2013? If the answer is no then you probably should try uninstalling Office 2013.
    Its Office 365, so it upgrades in place.

    Anyway, I tried open outlook 2016 and that worked, even though it didn't before, and now open outlook works too.
    10-13-2015 07:05 PM

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