1. Windows Central Question's Avatar
    I understand that Cortana needs a Microsoft account for it's initial setup. Can I successfully use an O365 account rather than a Hotmail, outlook or live?

    I just upgraded a Surface 8.1 to Win10. Cortana is asking to verify with a MS account, it's prompting with the users O365 account so I enter the password and it comes back with sorry that service is not currently available.
    10-21-2015 03:20 PM
  2. Nicholas Ek's Avatar
    An Office 365 account is automatically a Microsoft account (be it gmail, hotmail, yahoo, or another provider).
    However, I don't know why you are getting that error. I think it has to be the same Microsoft account that you use for log-in (at least in the RTM version of Windows 10).
    10-21-2015 03:49 PM
  3. Tumultus's Avatar
    An Office 365 account is automatically a Microsoft account (be it gmail, hotmail, yahoo, or another provider).
    However, I don't know why you are getting that error. I think it has to be the same Microsoft account that you use for log-in (at least in the RTM version of Windows 10).
    Could be that this is a company issued access account (or school account???). Since OT wasn't too specific about it, we'll probably never know. :)
    10-21-2015 11:59 PM
  4. Nicholas Ek's Avatar
    Could be that this is a company issued access account (or school account???). Since OT wasn't too specific about it, we'll probably never know. :)
    Yeah, for all we know, it might have been even related to the OneDrive outage.
    10-22-2015 03:06 AM

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