1. Jcmg62's Avatar
    I can't get "hey Cortana" to work properly on my Lumia 950 (running latest W10 slow insider). I can't work out if this is hardware or software related but it's definitely a lot poorer than it was on my 1520 running 8.1

    I'm in the UK

    I've gone through the learn my voice process about a dozen times and still cannot get the phone to wake from sleep mode when I say (and eventually shout) hey Cortana. This was something my 1520 handled well, and something I used several times a day to set reminders.

    I've tried soft and hard resets but it hasn't made a difference.

    Regardless of whether it's hardware or software, it still feels like a step in the wrong direction.

    Any other new UK 950/950XL users having Cortana issues?
    12-29-2015 03:54 AM
  2. Josh Harman's Avatar
    Setting Cortana to work with your own voice caused Hey Cortana to rarely work on my 950.

    Switching it back to "Everyone" worked like a charm, maybe try that.
    Jcmg62 likes this.
    12-31-2015 12:05 AM
  3. Jcmg62's Avatar
    Thanks Josh, it's a pain that it won't work as well as it did in 8.1 but I'll take up your advice and change to everyone for now.

    Hopefully this is something they'll sort out in future updates
    12-31-2015 07:29 AM

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