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  1. vEEP pEEP's Avatar
    Hello! Upgraded to W10 on my phone but it won't install the Canadian language pack for the location. WiFi or 4g. Tried rebooting. No dice. It's stuck on pending. Doing it for Cortana. Help?

    Mr. V
    03-18-2016 12:56 PM
  2. vEEP pEEP's Avatar
    It never downloads the language pack - either gives me an error or asks me to retry.

    wp_ss_20160318_0001.jpg
    or
    wp_ss_20160319_0001.jpg

    I want Hey Cortana to work in Canada but without this - no dice?

    I updated to the latest update OS 10.0.10586.164

    Help?

    Thanks

    Mr. V
    03-19-2016 11:05 AM
  3. anon(9812986)'s Avatar
    This is going to sound weird, but it worked for me.

    First, you need to reset your phone (I did it by reverting to Windows 8.1, and then returning to Windows 10).
    Then, download the language pack without trying to launch Cortana first.
    Only after you've set all of your language and region options should you try to launch Cortana.

    I have no idea why, but if you try to start Cortana before the languages are set up, it seems to block future language downloads.
    03-21-2016 11:37 AM
  4. cndspec's Avatar
    I had an issue with the Canadian language pack getting stuck right after I updated. I did a hard reset of the phone and it went through with no problems after that.
    03-21-2016 05:09 PM
  5. vEEP pEEP's Avatar
    Thanks!
    Hard Reset means installing all apps and wiping out all data?
    I had an issue with the Canadian language pack getting stuck right after I updated. I did a hard reset of the phone and it went through with no problems after that.
    03-21-2016 10:31 PM
  6. vEEP pEEP's Avatar
    When you reset - you lose all your phone data? (contacts, pictures, txts)
    03-21-2016 10:33 PM
  7. anon(9812986)'s Avatar
    If you back up your data to the cloud, it will automatically be restored during the reset process.
    03-22-2016 09:02 AM
  8. gwinegarden's Avatar
    Hello! Upgraded to W10 on my phone but it won't install the Canadian language pack for the location. WiFi or 4g. Tried rebooting. No dice. It's stuck on pending. Doing it for Cortana. Help?

    Mr. V
    I just set it as US.
    03-22-2016 09:03 AM
  9. cndspec's Avatar
    vEEP pEEP, yes the hard reset will remove all the data so make sure that you do a backup before you go ahead and do it. After I reset I used my backup and was up and running again in no time as it just went ahead and reinstalled everything just as it was before. Some people set it up as a new phone after the hard reset but I found I didn't have to.
    03-23-2016 12:08 PM
  10. hardywang's Avatar
    Originally posted by cndspec
    I had an issue with the Canadian language pack getting stuck right after I updated. I did a hard reset of the phone and it went through with no problems after that.
    I did hard reset, I still cannot download English Canada language pack.
    03-23-2016 08:23 PM
  11. Greywolf1967's Avatar
    My way around was to use Phone Update ( from settings ), it should download after you use "Check for Update"
    03-24-2016 07:12 AM
  12. gwinegarden's Avatar
    I did hard reset, I still cannot download English Canada language pack.
    The hard reset is not the cure-all that many claim it is.
    03-24-2016 01:12 PM
  13. anon(9812986)'s Avatar
    On the plus side, it looks like a fix for this is in the works.
    Laura Knotek likes this.
    03-25-2016 02:57 PM
  14. hardywang's Avatar
    I confirm the latest redstone update 14295.1000 fixed the problem.
    03-26-2016 09:00 AM
  15. vEEP pEEP's Avatar
    Hey Cortana does not work for me - I am using the US region, Language (switched it) - English US
    what am I missing? It used to work before the W10 upgrade.

    I just set it as US.
    03-28-2016 07:23 PM
  16. vEEP pEEP's Avatar
    I tried phone update - said it was updated...

    This look right:

    update930.jpg
    Last edited by vEEP pEEP; 03-28-2016 at 07:38 PM. Reason: wrong image size
    03-28-2016 07:32 PM
  17. vEEP pEEP's Avatar
    oh crap....
    wp_ss_20160328_0002.jpg
    and
    wp_ss_20160328_0003.jpg
    03-28-2016 07:48 PM

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