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  1. Rinsun's Avatar
    Hi ! Looking for help.
    I can't get Cortana to speak or interact with me on my phone (535DS) on W10,though she shows my reminders and interests (from laptop and Windows 8.1 respectively).I am also unable to set typed reminders or alarms and Cortana just crashes mostly.I am on English India.(English UK on 8.1 previously).Cortana works flawlessly on my laptop (W10) with same settings..I am not on insider.Voice dictation works perfectly.Soft and hard reset has not helped.
    Any suggestions ? Thanks in advance.
    04-10-2016 12:45 AM
  2. Gaurav Sag's Avatar
    I will suggest you go with English UK as Cortana does not support English India in smartphone. If you are going to contact MLD support you will get the same answer . Hope it will help you ......


    In order to succeed, we must first believe that we can.
    04-11-2016 12:20 AM
  3. Rinsun's Avatar
    Thanks for the reply but Cortana is available in English India in W10 mobile whereas English India was not available in Windows phone 8.1

    Link Cortana?s regions and languages - Windows Help -

    .Cortana works flawlessly with English India speech setting on my laptop .Cortana shows all my interests and reminders etc on my mobile but I can't get her to interact either by talking or typing.With English UK she shows 'something is wrong just now please get back in a while'
    04-11-2016 01:38 AM
  4. Gaurav Sag's Avatar
    Thanks for the reply but Cortana is available in English India in W10 mobile whereas English India was not available in Windows phone 8.1

    Link Cortana?s regions and languages - Windows Help -

    .Cortana works flawlessly with English India speech setting on my laptop .Cortana shows all my interests and reminders etc on my mobile but I can't get her to interact either by talking or typing.With English UK she shows 'something is wrong just now please get back in a while'
    I would recommend you to do same setting as was in 8.1
    04-11-2016 06:30 AM
  5. Rinsun's Avatar
    Cortana does not work with the same settings as in Windows 8.1, shows 'something is wrong right now ,come back after a while'
    Anyway I will wait for any update MS gives to see whether the situation improves.
    Thanks for trying to help
    04-11-2016 08:08 AM
  6. Gaurav Sag's Avatar
    Cortana does not work with the same settings as in Windows 8.1, shows 'something is wrong right now ,come back after a while'
    Anyway I will wait for any update MS gives to see whether the situation improves.
    Thanks for trying to help
    The last thing you can do is follow these steps

    First you will have to change 'Region and Language' settings. For this go to desktop control panel and select Clock, Language, and Region from the right hand side
    Click on Region and change the following:
    In the Format tab, set format as English (United States)
    Set Home Location in the Location tab as United States
    Finally, in the Administrative tab, set Current System Local to English (United States)
    Also, set English (United States) as your primary display language to make the aforementioned changes work fine
    In case you have not installed it yet, head over to Add a Language and choose it from the list and then set as primary
    After you have made the changes, restart your device. Once the system is up, you will find Cortana ready to assist you with information you are looking for
    Last edited by Gaurav Sag; 04-12-2016 at 07:51 AM. Reason: .
    04-12-2016 07:49 AM
  7. Rinsun's Avatar
    I started having problems with alarms and whatsapp again and camera also started showing error messages on my phone.So I went for another hard reset today.This time Cortana voice search started working fine with English India.I do not want to set my location to any country other than India as that would defeat the purpose of having voice search .Cortana is responding flawlessly in English India this time just like on my laptop.
    04-12-2016 12:13 PM

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