10-24-2016 12:18 PM
39 12
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  1. Felipeicd's Avatar
    I'm I the only one having problems with Cortana? The app is always crashing, it's like flipping a coin to see if it'll work, I thought that the new update will fix that
    fdruid likes this.
    04-18-2016 11:18 AM
  2. rusty502's Avatar
    I occasionally have problems with Cortana through Bluetooth, restart usually clears it up.

    Sent from mTalk
    04-18-2016 11:21 AM
  3. Felipeicd's Avatar
    Originally posted by rusty502
    I occasionally have problems with Cortana through Bluetooth, restart usually clears it up.

    Sent from mTalk
    for me is a 50/50 chance for working, and I use it by pressing the search button
    kurtd likes this.
    04-18-2016 11:31 AM
  4. jeffchapik's Avatar
    Same problem with W10M on my 920. Fully half the time I try to search for something, she just closes up. She has sucked from Day One in W10m, after working well in WP8.1. WTH happened, Microsoft?!?!

    Is it because she's much more reliant on the internet now? It seems if you don't have access, she can't do anything.
    blackprince likes this.
    04-18-2016 11:33 AM
  5. Felipeicd's Avatar
    Originally posted by jeffchapik
    Same problem with W10M on my 920. Fully half the time I try to search for something, she just closes up. She has sucked from Day One in W10m, after working well in WP8.1. WTH happened, Microsoft?!?!

    Is it because she's much more reliant on the internet now? It seems if you don't have access, she can't do anything.
    It sucks'! Cortana use to work excellent on my 1520 with 8.1 but now on my 950xl it almost never work ... Even Siri works better now
    eddieDOTexe likes this.
    04-18-2016 12:34 PM
  6. Sedp23's Avatar
    Same here on my 640 was actually debating on hard resetting to fix it. It's really ******* me off

    Sent from mTalk
    04-18-2016 12:37 PM
  7. sandman's Avatar
    I started having issues about 2 months ago on my lumia 950. I tried a factory reset, but that didn't help. I too use it by pressing the search button.
    04-18-2016 01:01 PM
  8. Felipeicd's Avatar
    i'm really getting tired of doing a hard reset for evey problem on the pone, i loveW10M but is really getting harder and harder to keep loving it with all this bugs
    04-18-2016 02:15 PM
  9. aimulaidni's Avatar
    Originally posted by Felipeicd
    I'm I the only one having problems with Cortana? The app is always crashing, it's like flipping a coin to see if it'll work, I thought that the new update will fix that
    Yeah, its ****ing annoying...I open it with the search button too and it almost always crashes the first time I open it for a new search...i expected the new update to fix it but no...its driving me nuts
    blackprince likes this.
    04-18-2016 06:06 PM
  10. XToro's Avatar
    My 920 with W10M also had issues with Cortana but worked perfectly on 8.1. Got a 650 with W10M and it works perfectly...
    04-19-2016 11:42 AM
  11. Felipeicd's Avatar
    Mine was working great at first, but after the .164 update it just started to fail allmost every time, i was hoping that .218 will fix that
    Zomby Jeezus likes this.
    04-19-2016 01:29 PM
  12. indylux's Avatar
    Frequent crashes on Lumia 950xl too
    Felipeicd likes this.
    04-21-2016 02:02 PM
  13. cjallan417's Avatar
    The thread below is similar but one person brings up Health/Band as a suspect for the crashes. Myself and another user who have multiple devices in the home (one with Health/Band and others without) make for interesting support for the theory.

    I experienced the crashes on my 1020 with a preview build and now on a 950 with .218. My wife, who doesn't use Health or have a Band paired, has never had an issue on her 950. Curious if anyone can kill this theory by saying they don't have Health/Band and still experience crashes.

    http://answers.microsoft.com/en-us/w...f-34f96ec60023
    04-25-2016 08:58 AM
  14. jeffchapik's Avatar
    I don't have a Band or Health, but Cortana still sucks on my 920.
    04-26-2016 11:42 AM
  15. eddieDOTexe's Avatar
    Ok so I'm not the only one. On average it takes about 3 tries to get her searching without crashes. And even then I have to worry about her actually loading my results or just showing a blank page.

    Win10M is such garbage I wish I had grabbed an iphone instead till RS1 comes out.
    Felipeicd and Meredith43 like this.
    04-27-2016 12:34 PM
  16. Zomby Jeezus's Avatar
    Same issue on my 950. Since I downloaded the new update, Cortana crashes literally every other time I try to use it
    indylux and Meredith43 like this.
    04-27-2016 03:22 PM
  17. XToro's Avatar
    Changed all my region and language settings from Canada to USA and it works perfectly now.
    04-29-2016 12:22 PM
  18. jwinch2's Avatar
    Having the same problem. I have to search twice for everything because it always, and I literally mean always, crashes the first time. It always works the second, but never the first. Also, the music search function is not working worth a darn. Before, it would be able to identify darn near anything. Now, the last 5-10 searches I have done have come back with nothing.

    Guess we need to pound the feedback app.
    fdruid and blackprince like this.
    04-30-2016 10:13 PM
  19. fdruid's Avatar
    The thread below is similar but one person brings up Health/Band as a suspect for the crashes. Myself and another user who have multiple devices in the home (one with Health/Band and others without) make for interesting support for the theory.

    I experienced the crashes on my 1020 with a preview build and now on a 950 with .218. My wife, who doesn't use Health or have a Band paired, has never had an issue on her 950. Curious if anyone can kill this theory by saying they don't have Health/Band and still experience crashes.

    http://answers.microsoft.com/en-us/w...f-34f96ec60023
    I have a Band 2 and Health but Cortana doesn't work on the Band at all (might be related to language). Also, I've had the Band 2 since day 1 of my 950 XL and frankly, this whole Cortana crashing crap just started a couple of months ago. It's really annoying to see it crash while invoked, over and over.

    Also what's weird is that I get the same unreliability in my PC, which makes me think this is beyond a mobile issue. Could it be related to the backend??? I swear it used to work perfectly on both mobile and PC before the last two or three non-insider updates.

    I'm really pissed off at this. Today's update (.318) DOESN'T FIX THIS IN EITHER.
    05-10-2016 03:33 PM
  20. cjallan417's Avatar
    I got their Twitter support to reply, which they do immediately, but when they asked for me to try unsyncing the Band 2, I tried a baseline test with everything hooked up as usual and 10/10 times it didn't crash (of course).

    I had to tell them to forget it for now because I have no rhyme or reason for the crashes. I was hoping they'd see all these people in threads having issues and look into it more, but that was wishful thinking. I understand they have things to do but I also don't have time to be testing to maybe get their attention enough to look into a broader issue. I don't get the impression Twitter support has a lot of communication with those that might be able to fix anything anyway so I was probably barking up the wrong tree.

    It still crashes and I'm not optimistic of it being addressed anytime soon.
    fdruid likes this.
    05-10-2016 03:43 PM
  21. TheAsbo's Avatar
    YES. I just logged into the forums to ask about this. It's really annoying me on my desktop, Surface, AND my 640. I just tried to set a remind. Had to say it literally 4 or 5 times before it went through and on the last one I was yelling at it to "REMIND ME TO CHECK THE GOD DAMNED FREEZER."
    05-10-2016 05:28 PM
  22. Russell C63's Avatar
    Same for me - brand new Lumia 950 and Cortana is crashing straight after i open it via the search button!
    blackprince likes this.
    05-11-2016 07:00 AM
  23. jeffchapik's Avatar
    Cortana is no better under .318. Still crashes on the first attempt. EVERY. SINGLE. TIME.

    MS, can this be that hard to fix?!?!?!
    05-11-2016 11:33 AM
  24. midnightfrolic's Avatar
    Cortana crashes some much it's not even useable. On any build, insider or not, it crashes and refuse to work properly 99% of the time. MS really screwed it up. On my second 950XL after the first one had faulty camera. Same exact issues, including Cortana. Not entirely sure if it's HW, SW or both. Firmware also possibly faulty as well.

    Another issue is she doesn't respond even when yelling. But leave her alone for days and she start popping up randomly even with complete silence.
    blackprince likes this.
    05-13-2016 01:35 AM
  25. Likwidz's Avatar
    Same - Hey Cortana continues to be inconsistent and as soon as I get Cortana hearing it crashes. Takes a few tries to get search to work.
    05-13-2016 12:31 PM
39 12

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