08-07-2014 10:17 PM
42 12
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  1. Noahma's Avatar
    wow, that is bad. I don't get that at all on my DV8P, I rarely get any double taps after the last updates.
    01-26-2014 02:09 PM
  2. Dezires's Avatar
    yeah, the last update made it a lot better but its still as bad.
    01-27-2014 12:00 PM
  3. yodies's Avatar
    Still seeing it on mine--going to email them today.
    01-30-2014 12:03 PM
  4. tortex73's Avatar
    Still seeing it on mine--going to email them today.
    Good luck with that. Their customer service is among the worst I have ever had to deal with.
    01-31-2014 11:51 AM
  5. yodies's Avatar
    Just got done with a phone conversation with them. Rep had me see if I had downloaded the urgent 2 Jan firmware update first, which I had. Then put me on hold for a few minutes. Then she turned on Sticky Keys to solve my keyboard problem (That makes no sense to me). Then she uninstalled kb 2883200 kb 2895219, and we restarted.

    Now my wifi adapter won't work, and we've been troubleshooting that for the past 30 minutes...will post another update if anything else happens.
    xandros9 likes this.
    01-31-2014 03:25 PM
  6. yodies's Avatar
    Hardware Start button has stopped working now, it produces a faint click out of the speakers and does nothing when I hit it. Rep wants me to do a soft reset (no data loss), but Windows 8.1 wants 8 GB of free space, which is about how much was available when I got the device (32GB tablet). I don't want to delete my data--this is the first time I've ever had a tech support attempt result in the issue being worse than before. Freakin crazy.
    01-31-2014 03:38 PM
  7. yodies's Avatar
    And now once the display goes to sleep, it can't be woken back up! This is insane!
    01-31-2014 03:39 PM
  8. Dezires's Avatar
    Hardware Start button has stopped working now, it produces a faint click out of the speakers and does nothing when I hit it. Rep wants me to do a soft reset (no data loss), but Windows 8.1 wants 8 GB of free space, which is about how much was available when I got the device (32GB tablet). I don't want to delete my data--this is the first time I've ever had a tech support attempt result in the issue being worse than before. Freakin crazy.
    I did the same with it. Just turn off the sticky key and it will go back to normal working start button.
    02-02-2014 12:18 PM
  9. yodies's Avatar
    Yeah, realized that after the fact. Did a factory reset of the device and everything works again, but still have the touch screen issues. Dell's sending me a box to have it repaired. I'm not optimistic that it'll come back with a working screen.
    02-03-2014 07:42 PM
  10. yodies's Avatar
    Got my V8P back last week and noticed it's still having the touch issues. I think it may be the Poetic case + Active Stylus, though. I'm still investigating/testing, but based on my first few tries, when I take the pen out of the elastic sleeve on the back of the case, the tablet screen works much more reliably. When I place it back, the screen starts getting less responsive and misreading scrolls as taps. Really weird, will do more research.
    02-19-2014 01:20 PM
  11. Ted#WP's Avatar
    Got my V8P back last week and noticed it's still having the touch issues. I think it may be the Poetic case + Active Stylus, though. I'm still investigating/testing, but based on my first few tries, when I take the pen out of the elastic sleeve on the back of the case, the tablet screen works much more reliably. When I place it back, the screen starts getting less responsive and misreading scrolls as taps. Really weird, will do more research.
    The proximity of the pen to the screen caused the palm rejection to kick in interfering with your finger touches.

    Sent from my SCH-I535 using Tapatalk
    02-19-2014 02:42 PM
  12. phatboy29m's Avatar
    I notice that I only get the touch screen issues when using the generic capacitive stylus that came with the case I ordered from Amazon. When I use my fingers, It doesn't happen.
    02-19-2014 02:43 PM
  13. Dezires's Avatar
    sorry for bringing a old post back but I am wondering if anyone elsee getting this problem with all the update they dish out recently?
    07-27-2014 01:12 AM
  14. xandros9's Avatar
    sorry for bringing a old post back but I am wondering if anyone elsee getting this problem with all the update they dish out recently?
    I still get it every so often, its still a minor annoyance and not as bad now -- I got the device repaired under warranty because of an unrelated calibration issue. This issue isn't nearly as bad when typing, but I can't really say if its due to the different touch digitizer or the updates. Likely the former.
    07-27-2014 02:07 PM
  15. Dezires's Avatar
    I still get it every so often, its still a minor annoyance and not as bad now -- I got the device repaired under warranty because of an unrelated calibration issue. This issue isn't nearly as bad when typing, but I can't really say if its due to the different touch digitizer or the updates. Likely the former.
    Good to hears it getting better. But I wonder if majority of the people is getting the same problem or it just a few of us. I'm going to try send it in again for RMA
    07-27-2014 04:49 PM
  16. xandros9's Avatar
    Good to hears it getting better. But I wonder if majority of the people is getting the same problem or it just a few of us. I'm going to try send it in again for RMA
    Probably a large chunk to a small degree at least, let me know how it goes.
    07-28-2014 12:24 PM
  17. JeffLeites's Avatar
    I installed the firmware update months ago, but installing BIOS A08 seems to have completely fixed the touch bouncing problem for me.
    08-07-2014 10:17 PM
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