1. stonelalala's Avatar
    After I update my DVP last night, I unable to turn it on. stuck on dell start up screen. What should I do? Need help!

    12-06-2013 12:25 PM
  2. Scienceguy Labs's Avatar
    Have you plugged it in and held down the power button for 15 to 20 seconds??? Hope it fixes itself.
    12-06-2013 12:41 PM
  3. gtbuzz's Avatar
    Mine's doing the exact same thing. Noticed that it had rebooted itself due to an update and when I went back to look at it again, I just get that spinning logo. After a while, it just froze and was like that for over an hour. Held down the power button to reboot and it's been attempting a recovery for the past 2 hours. Think I'm gonna have to get Dell to swap this out.
    12-09-2013 01:23 PM
  4. BaritoneGuy's Avatar
    Do you know which update? Dell or Windows?
    12-09-2013 06:00 PM

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