03-18-2014 12:53 AM
32 12
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  1. I Unquello's Avatar
    For those of you aware of (and disappointed by) the widespread issues with the first design of the Dell Active Stylus for the DV8P, I just got a message from Dell Support (on Twitter) asking for my details so they can send me out the newly released replacement. I don't have an ETA yet, but will update when I do.
    03-03-2014 05:06 PM
  2. foxbat121's Avatar
    Many of us already using the new A001 version. See here http://forums.windowscentral.com/del...tylus-m-i.html
    03-03-2014 05:18 PM
  3. luv2skipow's Avatar
    Got the call yesterday as well.
    I was a bit pissed when I called in the second time and they said they weren't in stock (web showed 1-2 weeks) and that I would have to keep calling back.
    I complained that they should just ship it when ready instead of me hawking the web and calling and they finally relented.
    Two days latter and they called me.
    Should be here in a few days.
    03-04-2014 04:58 PM
  4. I Unquello's Avatar
    I've been going back and forth with them on Twitter (direct messages) and I have to say, it's been a pleasant experience. I have read the other thread you pointed out foxbat121, but what isn't clear here is what I am receiving (Rev01 or something else entirely). Dell support has informed me that this is a new design that was in engineering hold until the beginning of this month. Again, not sure if that still refers to Rev01 or not. It seems to me that this is something brand new as it just got released to the public.
    03-04-2014 05:54 PM
  5. luv2skipow's Avatar
    Yea...once I got through to the right group they were quite pleasant and efficient.
    This includes calling me twice at home regarding the new stylus and a follow up call from a manager just to see how my support experience went.
    03-04-2014 06:14 PM
  6. foxbat121's Avatar
    The original crappy version is REV A00. The fixed version is REV A01 which just started shipping in mid Feb.
    03-04-2014 06:51 PM
  7. I Unquello's Avatar
    According to Dell Support, this replacement design was released from engineering hold at the beginning of March and couldn't ship until then. I'm not saying you're wrong foxbat121, as Dell Support could certainly be mistaken. But this certainly makes me curious as to just what I'll receive (REV A01 or REV A02, possibly?).
    03-05-2014 06:21 PM
  8. Noftware's Avatar
    foxbat121 is correct re: A01 date. They were manufactured in January 2014 and shipped the following month. I received mine in late February and am pleased with the results, so far. For a tablet that doesn't have a built-in digitizer, I give the A01 stylus experience a solid 7 out of 10.

    Here is some printed text and a sketch (in OneNote) that I tried:

    screenshotstylus.png
    xandros9 and GSOgymrat like this.
    03-05-2014 09:57 PM
  9. luv2skipow's Avatar
    Any hover clicks or multi taps?
    03-05-2014 10:17 PM
  10. Noftware's Avatar
    Any hover clicks or multi taps?
    Not that I witnessed. I wish I had the opportunity to try the A00 to see how it reacted.
    03-06-2014 07:48 AM
  11. foxbat121's Avatar
    According to Dell Support, this replacement design was released from engineering hold at the beginning of March and couldn't ship until then. I'm not saying you're wrong foxbat121, as Dell Support could certainly be mistaken. But this certainly makes me curious as to just what I'll receive (REV A01 or REV A02, possibly?).
    I wouldn't put too much trust on Dell Support. Nothing against those support in India but they were clueless. When I called in last to month to inquire my stylus order status after seen others already received their, they told me it is not available and won't ship until March 20th. Well, I received my shipping notification the very next day.

    As already posted elsewhere, Dell revised it and started shipping it out to those already ordered in mid-feb. There is no way it could make another revision and ship a month later.
    I Unquello likes this.
    03-06-2014 09:07 AM
  12. mrpuny's Avatar
    I just ordered on last night; it claims it should be here by March 14th.

    Just an FYI for anyone thinking of ordering one, Dell has a couple of coupons right now. There's a 15% off PC accessories - not sure when this expires - and also a "save an additional 10%" on electronics and accessories until March 10th. I was able to stack them, so the stylus ended up costing $26.77 before tax.
    armelwani likes this.
    03-07-2014 01:12 PM
  13. armelwani's Avatar
    Thanks, mrpuny. I stacked the same coupons and was out the door for $29 w/tax in California. Fingers crossed I don't get a dud! :)
    03-07-2014 02:19 PM
  14. psychotron's Avatar
    I used the discount codes as well and ordered one last Thursday, came out to $29.74 with tax plus free shipping. Says it will be here 13 March, but status still says "in production". Guess I won't fret until the 12th gets here and the status hasn't yet changed.
    03-10-2014 11:41 AM
  15. Chris_Kez's Avatar
    Just ordered the stylus and the folio cover; no order confirmation yet but the site said they'd ship within a few days.
    03-10-2014 05:01 PM
  16. psychotron's Avatar
    Got a message this afternoon that mine shipped. Should be here tomorrow via FedEx overnight and I paid nothing for shipping. That's a nice surprise.

    Posted via the WPC App for Android!
    03-11-2014 12:19 AM
  17. I Unquello's Avatar
    Thanks everyone! Definitely not putting my faith in Dell Support; they could certainly be wrong. I just wanted to relay what they were telling me. I'm mostly expecting to get Rev 01, but am curious to understand what they meant by a new design that couldn't ship until March if this is the case. Come to think of it, I could probably just ask them what is shipping. That still might not be right, but it may clear some confusion up.
    03-11-2014 09:48 AM
  18. I Unquello's Avatar
    Ok...just got a message from Dell on Twitter. I asked if they would be shipping me REV 01 or if it would be a new REV/design. Their reply:

    ...it will be a redesigned stylus since the old ones have been out of production...

    So, that's from the horse's mouth. Again, they could be wrong. I asked for another update on shipping. I haven't gotten a response on that yet.
    03-11-2014 03:18 PM
  19. psychotron's Avatar
    Mine just showed up on my doorstep. Rev A01.

    Posted via the WPC App for Android!
    03-11-2014 03:32 PM
  20. I Unquello's Avatar
    And that makes me think that I'll be getting REV A01, too. But, Dell support is giving me pause. Still no update on my shipping, but I'll keep this post posted.
    03-11-2014 03:39 PM
  21. Asrialys's Avatar
    Shipped yesterday, received a few hours ago. Yay free next day shipping. REV 01. Sucks (never had REV 00). lol
    03-11-2014 04:38 PM
  22. I Unquello's Avatar
    Dell Support just let me know that the package was delivered. My wife signed for it, so I won't know what it is till I get home. From the posts above, I have a feeling it's REV A01.
    03-11-2014 05:45 PM
  23. I Unquello's Avatar
    Aaaaaand...it's a new stylus...for me anyway. I'm the proud new owner of a REV A01 stylus. Oh well...seems to be better so far; more responsive and precise. We'll see how the battery works. I went through 2 of the REV A00. First one had the battery drain, second one had the battery drain and hyper hover-clicks. foxbat121 called it; I award you the internet for today.
    03-12-2014 09:48 AM
  24. mge1201's Avatar
    Just got a DV8 and interested in the active stylus. Saw Amazon offering it but wonder if I should go through Dell to ensure I get the Rev A01 version? Any coupons I can use?
    03-13-2014 11:57 AM
  25. foxbat121's Avatar
    Just make sure it is for Dell DV8P. The old revisions can not be found anywhere else this year. So, if Amazon starts to sell it, it has to be the new revision.
    03-13-2014 12:37 PM
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