I realize there are issues with vendor specific low level updates, but it really seems like there needs to be a better solution for some sort of common update mechanism. (Actually, thinking about it, how are firmware updates handled for non-Microsoft RT devices? Those are more limited configurations, but still there must be vendor specific firmware that needs updating.)
However, even as it goes, it just seems like Dell hasn't done all that they could. They've got the 'My Dell' app on the start screen, and while it's just a desktop application, it's touch friendly. The problem is that when tapping on the Drivers and Support 'button', it just opens IE (and desktop IE at that - not touch friendly) and goes to the Dell website. From there, if you let it install the analyzer to determine updates, all it seems to do is grab the service tag and then shows a list of updates since the system was built, even if they're already installed. Like it shows the A05 bios as a recommended update for me even though I already installed it. So the user has to sort through and figure out what updates are actually needed. Then each of them has to be downloaded separately as self extracting desktop apps with their own installers. It would be a huge improvement if Dell could at least expand on the My Dell application so it could scan the system itself and take care of filtering out unneeded/already installed updates in a touch friendly interface.