1. gnd1's Avatar
    My VP8 that I've had for 13 months, has decided to stop charging. I've tried 2 different chargers, and tried plugging it to my laptop through the USB cord. Nothing. The little light doesn't even come on, so I cannot even run it off of electricity! Any suggestions???
    01-07-2015 12:47 PM
  2. DrFate's Avatar
    I had this happen to mine as well. I had to send it in for warranty repair. It was fine afterwards.
    ven07 likes this.
    01-07-2015 01:00 PM
  3. gnd1's Avatar
    I had this happen to mine as well. I had to send it in for warranty repair. It was fine afterwards.
    About 1 month past warranty! bought December 2013
    01-07-2015 02:33 PM
  4. ven07's Avatar
    The usb ports on these devices aren't very stable... :/ Try plugging it in to charge, then hold down the power button and windows button for about 10-20 seconds
    01-07-2015 03:12 PM
  5. gnd1's Avatar
    The power level is to low, so I can't even wipe the computer by rest. Just put a claim into AMEX for $80 (got a deal on it when I purchased it). Assuming its approved, I'm buying another tablet-probably not a Dell. Any suggestions for inexpensive but good tablets?
    01-08-2015 09:53 AM
  6. waazzupppp's Avatar
    Reach out to Dell Cares on Twitter... They are @dellcare if I remember right. The worst they will do is tell you they can't help, but it was literally a week between mine going out the door and getting it back. The pins on the inside of the usb port were bent, so it wouldn't charge and I couldn't hook anything to it to move files off. Fortunately, I was able to wiggle a charging cable in enough to get the power on and get my files copied off the my SD card before sending it in, but it's a full MB replacement - not just a port - so flashing it isn't all that important.
    ven07 likes this.
    01-08-2015 02:10 PM
  7. ven07's Avatar
    I was going to suggest a wireless charging cradle, but one of those costs at least $140 on Amazon. Maybe you could get a deal on Ebay?
    01-08-2015 02:56 PM
  8. gnd1's Avatar
    At this stage, I just want to power up my tablet long enough to do a reset on it. I have a claim into AMEX that I think they will honor (only $80 so nothing major to them). Realistically I feel as if I have gotten my money's worth out of the device. I just use it to play around on the net with.
    ven07 likes this.
    01-08-2015 03:09 PM
  9. ven07's Avatar
    Realistically I feel as if I have gotten my money's worth out of the device
    Yea it went on for quite a bit :) At least you now know not to trust those USB ports xd
    01-08-2015 03:18 PM

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