1. Randy Kennedy1's Avatar
    Hello, I had a question about the Dell Venue 8 Pro. A couple days ago I installed Windows 10 Tech Preview and It has been working fine but suddenly when I went to turn on my tablet today I get the error 0xc000021a I have tried to do a system restore but it failed. I have tried start-up repair but it could but find a problem and when I try to do a PC Reset it will not allow me because the recovery disk is a windows 8.1 not 10. Thank you for your help.

    Sincerely,
    Randy Kennedy
    03-05-2015 01:19 PM
  2. AndyCalling's Avatar
    Install 8.1 from the ISO download MS provides. Then trigger a factory reset.
    03-05-2015 01:34 PM
  3. Randy Kennedy1's Avatar
    I have tried that but it seems that the touch screen driver does not work.
    03-05-2015 01:37 PM
  4. xandros9's Avatar
    I have tried that but it seems that the touch screen driver does not work.
    You can download the appropriate drivers from Dell, but if you cant really use it as I suspect you can't, you may want to plug in a mouse using an OTG adapter.
    03-05-2015 06:00 PM
  5. Randy Kennedy1's Avatar
    I'v tried but for some reason it will not show up.
    03-05-2015 06:39 PM
  6. Brett Sanderson1's Avatar
    When I installed Windows 8.1 on my venue 8 I used a powered USB hub connected to a Micro USB OTG cable with a mouse/keyboard/flash drive plugged in... Dont know if you have a USB hub / OTG cable lying around.
    04-30-2015 07:17 PM

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