1. silversid2's Avatar
    I'm now having problems with Youtube, I cant play any videos, I get this message "An error occurred. Please try again later.(Playback ID:43LFWRilC0Jc2-EC

    Does anyone know whats gone wrong?
    09-29-2016 07:55 AM
  2. Chintan Gohel's Avatar
    I'm now having problems with Youtube, I cant play any videos, I get this message "An error occurred. Please try again later.(Playback ID:43LFWRilC0Jc2-EC

    Does anyone know whats gone wrong?
    this is via a browser or via an app? Can you share more details?
    09-29-2016 09:20 AM
  3. silversid2's Avatar
    this is via a browser or via an app? Can you share more details?
    Its Chrome and windows 10.
    09-30-2016 03:17 AM
  4. Chintan Gohel's Avatar
    Its Chrome and windows 10.
    are you able to play them via other browsers like edge? And what about other video sites?
    Can you reinstall chrome? Or check if it's updated?
    09-30-2016 04:26 AM
  5. silversid2's Avatar
    are you able to play them via other browsers like edge? And what about other video sites?
    Can you reinstall chrome? Or check if it's updated?
    Wont play in Edge either, Chrome is up to date.
    09-30-2016 08:12 AM
  6. Chintan Gohel's Avatar
    Wont play in Edge either, Chrome is up to date.
    that is very unusual
    Is this at home? Does it happen with different internet connections?
    What if you're signed out of youtube?
    What was the error code you're getting?
    09-30-2016 08:18 AM
  7. silversid2's Avatar
    that is very unusual
    Is this at home? Does it happen with different internet connections?
    What if you're signed out of youtube?
    What was the error code you're getting?
    Yes it is at home.
    My laptop plays them ok on the same internet connection.
    Error code is "An error occurred. Please try again later.(Playback ID:43LFWRilC0Jc2-EC)
    This tablet played them ok at first but now wont play any videos at all.
    09-30-2016 08:38 AM
  8. Chintan Gohel's Avatar
    Yes it is at home.
    My laptop plays them ok on the same internet connection.
    Error code is "An error occurred. Please try again later.(Playback ID:43LFWRilC0Jc2-EC)
    This tablet played them ok at first but now wont play any videos at all.
    it could be related to flash player
    Or hardware acceleration being off
    09-30-2016 09:14 AM
  9. silversid2's Avatar
    Just an update, I went on Dell's website and downloaded every driver/bios update I could find for the Venue Pro 11 5130, and installed the lot, it took a bit of time but every thing is back working like it should.
    10-15-2016 04:59 AM

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