11-17-2008 04:07 PM
37 12
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  1. avifreedman's Avatar
    I have tried the various drivers and have been unable to get the Touch Pro to work with the Redfly. It worked fine with my Sprint Mogul but RAM was too tight.

    I like the Redfly enough that I went out and bought a Sprint Touch to hold me over until the Touch Diamond/Pro are supported but...

    Are there any drivers that work with WM6/6.1 and VGA?

    Or if not, any approximate ETA?

    Not looking for a commitment but a rough timeframe would be helpful.

    Thanks

    Avi
    09-07-2008 01:38 AM
  2. ckj's Avatar
    We're testing the Touch Pro and Touch Diamond right now. It's still too early to give a good ETA on beta drivers, but I'll be sure to post here when there is any information. Feel free to PM me anytime Avi for an update.
    09-07-2008 11:30 PM
  3. dc_in_sf's Avatar
    We're testing the Touch Pro and Touch Diamond right now. It's still too early to give a good ETA on beta drivers, but I'll be sure to post here when there is any information. Feel free to PM me anytime Avi for an update.
    Any updates? I'm seriously considering buying a US 3G frequency Touch Diamond in the near future and ditching my tilt, but my Redfly support is crusical to that happening...
    09-11-2008 03:09 PM
  4. ckj's Avatar
    We are actively still in development and hoping for a Q4 2008 release right now, but it's still too early to tell. Some phones are easier than others and the HTC VGA phones are certainly amongst the hardest.
    09-16-2008 07:05 PM
  5. avifreedman's Avatar
    One other question - re: the G900. I have gotten it to work displaying at 320x240 (or so) on the Redfly. Do you know any tricks or have any builds that would help it display at higher resolution with the G900 or G910?

    Thanks

    Avi
    09-17-2008 06:58 AM
  6. EvanWasHere's Avatar
    Hey CKJ

    I saw the Redfly booth at InterOP in NYC 2-3 weeks ago and specifically asked if you guys supported the new Touch Diamond from Sprint. After being told yes, I ordered the Redfly a few days later from WMExperts. Now of course I have a Redlfy that is not compatible with the Diamond as of right now.

    I don't want to have to return this device as I am VERY excited about the possibilities it can do (remote desktop, web browsing, etc). But I don't want to be stuck with a device I can't use either. If I return it now, I am also afraid I would lose the chance to buy it for the $200 special.

    I have seen some reviewers online saying they were able to get their Diamond's working, albeit the TouchFlo 3D was buggy and very slow (especially over Bluetooth).

    I would like to know:
    1.) Is there any way for me to get a beta driver now so I could start testing.
    2.) Is a driver going to be released within the next 30 days before my return period is over?
    3.) Will this slowness problem be fixed (either cause of VGA, TouchFlo 3D, or that the driver wasn't specifically for the Diamond)?

    EvanWasHere
    10-03-2008 11:37 AM
  7. MobileBiz's Avatar
    I"m interested in purchasing for Sprint HTC Diamond too. Seems like a great combo. I'd like to take advanatage of the intro price but would hate to find out next month I need a new redfly. Can you provide updated information?
    10-05-2008 03:57 PM
  8. EvanWasHere's Avatar
    Can somone please PM CKJ to come back on this thread to reply. I need at least 15 posts before I can PM anyone.
    10-06-2008 03:38 PM
  9. ckj's Avatar
    Sorry EvanWasHere, I somehow missed your first post.

    First off, I’m sorry that there was a miscommunication at InterOp. The Touch is supported now but not the Diamond yet. Since there was a mix-up on our end obviously with our booth rep being confused, we’ll extend your refund period or do something else to give you a chance to figure out if the unit meets your needs.

    To answer your questions…

    1) There currently is not a beta Diamond driver. When a beta driver for the Diamond is available, it will be posted on our website for any/all to download.

    2) We hope to have an alpha driver soon, but I wouldn’t count on a beta within 30 days (although it could happen). Soon, we’ll be launching a customer-focused alpha testing program for those customers willing and able to help test alpha drivers. I can make sure you get into the program.

    3) The slowness problem is related to the TouchFlo 3D. We’re working on options to address that.

    Will you email me directly at colin.kelly [at] celiocorp [dot][com] or call me at 801-478-4789 and I’ll make some notes in our system to extend your return window etc. or anything else you want to do.
    10-08-2008 01:23 AM
  10. EvanWasHere's Avatar
    wow. Great support. Thank you so much.
    10-08-2008 11:21 AM
  11. EdFrmBrighthand's Avatar
    Evan, what problems are you having with the Diamond? The only thing you've mentioned is something about slowness. Could you be more specific?
    -
    10-08-2008 01:59 PM
  12. EvanWasHere's Avatar
    Evan, what problems are you having with the Diamond? The only thing you've mentioned is something about slowness. Could you be more specific?
    -
    No. Other people who are using another driver are having slowness. As CKJ says, Redfly doesn't officially support the Diamond yet but will hopefully release the driver soon.
    10-08-2008 03:02 PM
  13. Ebag333's Avatar
    "Slowness" is rather vague.

    Have you tried hard resetting and trying it from a clean slate (IE: without other software installed)?
    10-08-2008 03:34 PM
  14. EvanWasHere's Avatar
    yes.

    I'm a bit confused here. There are no drivers for the Diamond and Celio's website states and CKJ has stated here. I also said that a reviewer online found the TouchFlo3D VGA interface slow on his unsupported driver on the Diamond, not me. I never was able to get the Diamond working at all.. Even with a hard reset.

    So why are you guys thinking I said it was slow or that a reset would help when there is no driver out yet for the Diamond??
    10-08-2008 09:14 PM
  15. EdFrmBrighthand's Avatar
    Evan, we're asking because because people like me aren't having any problems using a Diamond with the Redfly, even with the standard driver.

    I wrote up my experiences here:
    http://discussion.wmexperts.com/showthread.php?t=172496

    So we we hoping that with more details on the difficulties you're having we might come up with a solution.
    -
    10-09-2008 11:57 AM
  16. techgeek32#WN's Avatar
    Hi Ed,

    I have attempted it with the Sprint Touch Diamond and have confirmed there is no way to get the Sprint Version to work with the RedFly. I have been working with tech support for several weeks and tried several drivers and nothing. Hopefully there will be something soon.
    10-10-2008 09:56 PM
  17. EdFrmBrighthand's Avatar
    Grrr, I was hoping it was something simple, but I guess not. I wonder what Sprint messed with to break support.

    Sorry if I confused anyone, or raised anyone's hopes. Still, I can say the Redfly is capable of handling at least some VGA devices, just not all of them.
    -
    10-12-2008 11:20 AM
  18. Zagleft1's Avatar
    For what its worth, its not just you, Ed. I wrote Celio tech support and asked specifically about pairing with the Sprint Diamond and got this reply:

    Our engineering team are in the process of developing a driver for the Diamond phone. We have had some customers install the WM6.0 PPC drivers on their Diamond phones. From what I have seen, as long as the Touchflo is not installed or uninstalled prior to installing the drivers, the REDFLY works pretty good."

    Based on that, I have one ordered that should be arriving on Friday and I think that may have been a major error on my part....

    As was said above, evidently work is in process so hopefully won't be too long but you know how juvenile we can be if we can't play with our new toys immediately....:D
    Last edited by zagleft1; 10-15-2008 at 05:23 PM. Reason: font too large
    10-15-2008 05:20 PM
  19. cst516's Avatar
    I also have a Sprint Diamond and have tried multiple drivers and have not been able to get it to connect. I think that the drivers for some reason work on the GSM Diamond and not the Sprint version.
    10-16-2008 09:18 AM
  20. stanip's Avatar
    Redfly works with Touch Pro (with touchflo deactivated) using a tytn II driver. Certain botton not working though (e.g. mail botton no response).

    Bluetooth works smoothly. Very happy with Redfly. :D
    10-16-2008 10:13 AM
  21. avifreedman's Avatar
    I also have a Sprint Diamond and have tried multiple drivers and have not been able to get it to connect. I think that the drivers for some reason work on the GSM Diamond and not the Sprint version.
    OK, I originally started this thread and...

    I finally got it to work. Not quite perfectly but well enough.

    Solution:

    - Tried turning off TouchFlo in software, no joy
    - Turned it off by doing a hard reset and interrupting before it could reinstall HTC s/w

    With just that it worked w/ huge fonts+icons, just like w/ the other VGA phones I've tried w/ the Redfly

    So then I:

    - Installed RealVGA, running at 96dpi

    Now it works at a reasonable resolution. It's a bit slow but not too slow to be usable. I think this way (VGA at 96dpi converting to VGA or 800x600 on Redfly) it may be sending more info than usual with a QVGA phone running at 800x600?

    This is with the int'l GSM/GPRS version.

    FYI

    Avi
    10-19-2008 08:35 PM
  22. Zagleft1's Avatar
    Wow, kudos on your creativity:bow:

    If some brave soul gets this to work on the Sprint Diamond, please post. I'm not savvy and/or brave enough, I guess:o
    10-19-2008 09:27 PM
  23. stanip's Avatar
    OK, I originally started this thread and...

    I finally got it to work. Not quite perfectly but well enough.

    Solution:

    - Tried turning off TouchFlo in software, no joy
    - Turned it off by doing a hard reset and interrupting before it could reinstall HTC s/w

    With just that it worked w/ huge fonts+icons, just like w/ the other VGA phones I've tried w/ the Redfly

    So then I:

    - Installed RealVGA, running at 96dpi

    Now it works at a reasonable resolution. It's a bit slow but not too slow to be usable. I think this way (VGA at 96dpi converting to VGA or 800x600 on Redfly) it may be sending more info than usual with a QVGA phone running at 800x600?

    This is with the int'l GSM/GPRS version.

    FYI

    Avi

    Hi, any advice on how to resolve the phone skin conflict? The dial pad stops showing up... Thanks.
    10-20-2008 10:24 AM
  24. wodin's Avatar
    I'm currently running a Sprint Touch, and still love it despite it being a little long in the tooth. Probably the biggest deal breaker I have with the Diamond is the lack of removable storage.

    With the REDFLY, that problem is largely mitigated, as I can use a MicroSD reader in the second USB jack. Please put the Sprint Touch Diamond drivers at the highest priority!
    10-21-2008 01:04 PM
  25. charlesmc75's Avatar
    I second the motion to move the sprint diamond/pro drivers to the highest priority!!! I want to order a diamond or touch pro to use with my highly anticipated REDFLY! I am just waiting for the drivers. It looks like those two phones are going to be most powerfull WM 6.1 phones on the sprint network. If any one knows of a phone with a faster processor about to be released on the sprint network please let me know! :)
    10-21-2008 02:11 PM
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