1. xraider13's Avatar
    I'm a Sprint Touch owner, new Redfly user and just registered for this forum yesterday.

    I like the Redfly so much that I just sold my Samsung Q1 Ultra UMPC because I believed that I would get as much if not more utility with the Redfly/Smartphone combo at a cheaper price.

    However...

    I don't think I'm the only one to think that Celio needs to focus on cleaning up the drivers toward a stable and reliable product. It is apparently not there now as I've learned playing with the product.

    Wanted to reach out to other users and understand...am I the only one?

    What am I doing wrong?

    What is the best driver out there for the Sprint Touch (not Diamond, not Pro, just the Sprint Touch (400MHz) with the older TouchFlo Cube) btw- I love my phone.

    1. Does your Touch crash due to an issue with "Device.exe"? Is this the RFCrash that I read about?

    2. Does your softkey menu when on the Redfly "white out"? The only solution I'm told is the reset the phone while connected to the Redfly.

    3. Does your Redfly wallpaper sometimes not show up and you have to re-copy and paste the "stwater_800_480.jpg" file?

    4. Does your phone volume stop working and require several soft resets to get it back?

    5. Does the "X" program close button go away sometimes or appears to be there but not work?

    6. Do you wish the phone dialer that Redfly's driver replaces the normal HTC dialer could be more customizable, such as ability to access the Quick Dial list using the D-Pad button?

    7. Do many of the above phone affecting issues go away when you uninstall the Redfly driver software from your phone?

    CELIO!

    Help us get most out of the Redfly and the Sprint Touch. I, like others plunked down ~$200 to ~$300 for something that, sometimes is really good when it wants to be, but often doesn't seem ready for primetime.

    I look forward to your comments and/or support.

    Thank you.
    02-04-2009 07:20 PM
  2. ckj's Avatar
    I can answer 2 of these right away I bet. We'll get someone to contact you about the rest.


    2. Does your softkey menu when on the Redfly "white out"? The only solution I'm told is the reset the phone while connected to the Redfly.
    This is a known problem with almost every WM phone, not just the Touch. I try not to pass the buck much, but we've researched it a lot and we think we've uncovered a bug in Windows Mobile. It most likely is something we can't fix on our end. Some phones get it much more than others, but the best fix is to do a soft reset on the phone then try to connect via Bluetooth as soon as the phone reboots (before other background apps load).


    3. Does your Redfly wallpaper sometimes not show up and you have to re-copy and paste the "stwater_800_480.jpg" file?
    If you ever switch themes on your phone, it will wipe out any custom stwater_800_480.jpg you've copied to your /Windows folder. I think that some script or something runs when you change the theme that loads new background images etc. in the /Windows folder and cleans out what it thinks are the old theme images. This holds true with all phones.
    02-05-2009 12:07 AM
  3. ckj's Avatar
    xraider13,

    I sent you a Personal Message through the WMexperts forum but haven't heard back.

    Will you send me your contact info so we know how to get in touch with you? I'll have someone high up on the support ladder contact you. Email me and reference your WMexperts user name so I know who you are.

    Thanks,
    Colin
    colin.kelly [at] celiocorp [dot] com
    02-12-2009 06:21 PM
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