06-04-2014 08:31 AM
33 12
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  1. ryraansh's Avatar
    In the Ease of Access settings, there is a new option called mobile accessibility. It requires an app to be used (Strangely not made by Microsoft) This app provides a voice guided, simplified interface for those with visual impairments. It has very simplified versions of commons apps.
    10-14-2013 02:57 PM
  2. luk3ja's Avatar
    yes
    10-14-2013 07:51 PM
  3. SwimSwim's Avatar
    Interesting find, thanks for sharing. Reminds me a lot of the Ease of Access features, like Voice Over, found in iOS. Shame it's not system wide, I'd love to be able to use it to read web pages aloud when I'm feeling lazy (did that all the time on my iPad).
    10-14-2013 08:15 PM
  4. David Lolohea's Avatar
    Hey i was just looking for this. I cant find it anywhere, is it just for devs?
    10-15-2013 05:15 AM
  5. SwimSwim's Avatar
    Hey i was just looking for this. I cant find it anywhere, is it just for devs?
    If by devs you mean GDR3, then yes.

    So long as you're running GDR3, then you should be able to download it at this link:

    http://www.windowsphone.com/s?appid=...4-ba36aacb6a34
    10-15-2013 06:18 AM
  6. David Lolohea's Avatar
    No i mean i have gdr 3 but through app studio. But that feature isn't in ease of access :( but i can download the app.
    10-15-2013 06:37 AM
  7. Bhanu Prasad's Avatar
    same here i have gdr3 on my 920 but only this feature is missing :|
    David Lolohea likes this.
    10-15-2013 07:18 AM
  8. SwimSwim's Avatar
    You have to launch the app itself to use it, that's how Microsoft decided to implement it. You can, however, go to the Ease of Access Center and enable the app to always launch after entering your lock screen password.
    10-15-2013 09:08 AM
  9. David Lolohea's Avatar
    This is where I get lost, I opened the app and am greeted with a notice that says it won't be able to handle phone calls and other events unless I go and allow it in ease of access (which isn't there).
    10-15-2013 09:41 AM
  10. SwimSwim's Avatar
    It should be there. So long as the app is installed, the setting won't be greyed out. Works perfectly fine on my Lumia 1020 (even though I have no use for it, so I have it toggled off).


    Credit for Image goes to PB_H
    10-15-2013 01:40 PM
  11. Sanjay Kumar Singh's Avatar
    It seems mobile accessibility feature in ease of access setting is not activated for those who got the gdr3 through app studio registration and available only for those who updated to gdr3 through developer account. I uprated to gdr3 through app studio and my 920 is missing with only this feature of gdr3.
    Last edited by Sanjay Kumar Singh; 10-15-2013 at 02:33 PM.
    10-15-2013 02:22 PM
  12. SwimSwim's Avatar
    It seems mobile accessibility feature in ease of access setting is not activated for those who got the gdr3 through app studio registration and available only for those who updated to gdr3 through developer account. I uprated to gdr3 through app studio and my 920 is missing with only this feature of gdr3.
    That can't be the case, seeing as I only utilized App Developer Studio for my GDR3 upgrade.
    10-15-2013 05:57 PM
  13. GoodThings2Life's Avatar
    Take it from someone who just got bit hard by this app, do NOT use it right now... if you use a lockscreen password, you will NOT be able to access your phone again.
    David Lolohea likes this.
    10-15-2013 08:01 PM
  14. SwimSwim's Avatar
    Take it from someone who just got bit hard by this app, do NOT use it right now... if you use a lockscreen password, you will NOT be able to access your phone again.
    What this guy said, it's suffering from a critical bug, where if properly enabled, you won't be able to get past your lockscreen (thereby making your only option a factory reset).

    I recommend waiting until a patch is available, unless you enjoy losing all your data for the sake of bug testing. :P
    10-15-2013 08:28 PM
  15. GoodThings2Life's Avatar
    EUREKA!! Figured it out! Touch the number so that it says it, THEN double-tap the number to enter it, THEN do the next digit in sequence the same way until you enter all digits.

    If you double-tap before triggering the announcement of the number, it will NOT register that number.

    This is definitely a HUGE bug in how the app works and will be a major frustration to users. Thank goodness I'm patient and troubleshoot stuff first! :)
    10-15-2013 08:52 PM
  16. SwimSwim's Avatar
    EUREKA!! Figured it out! Touch the number so that it says it, THEN double-tap the number to enter it, THEN do the next digit in sequence the same way until you enter all digits.

    If you double-tap before triggering the announcement of the number, it will NOT register that number.

    This is definitely a HUGE bug in how the app works and will be a major frustration to users. Thank goodness I'm patient and troubleshoot stuff first! :)
    Uhh, that isn't a bug, that's what I meant by double-tap... It's supposed to help blind/visually impaired users (the kind of people this app is intended for) navigate and select things throughout the OS. So false alarm, we're defaulting back to operator error.... :|

    May I once again recommend removing the unfair strike against it?
    10-15-2013 09:23 PM
  17. jamrock60's Avatar
    Take it from someone who just got bit hard by this app, do NOT use it right now... if you use a lockscreen password, you will NOT be able to access your phone again.



    you are correct. If you get lock out of your phone you can still put in your password it just take time you have to tap each letter or number of your password a few times until it register that letter or number





    Sent from my RM-820_nam_att_100 using Tapatalk
    10-15-2013 09:31 PM
  18. GoodThings2Life's Avatar
    Uhh, that isn't a bug, that's what I meant by double-tap... It's supposed to help blind/visually impaired users (the kind of people this app is intended for) navigate and select things throughout the OS. So false alarm, we're defaulting back to operator error.... :|

    May I once again recommend removing the unfair strike against it?
    No. This is awful design. Double-tap isn't the issue. The issue is that you have to slowly triple tap, and there is ZERO opportunities to learn how to use it before you get hosed up.

    That is design flaw, pure and simple.
    10-15-2013 11:07 PM
  19. GoodThings2Life's Avatar
    How would any one know how that works, especially someone visually impaired?!

    And btw, the point of testing is to try things out and voice feedback. I'm an IT guy. I can afford to screw up, but if I need to support it for real users too, so I have high expectations for it to work.
    Last edited by GoodThings2Life; 10-15-2013 at 11:23 PM.
    10-15-2013 11:08 PM
  20. David Lolohea's Avatar
    I think the point of the app is for someone who can't completely see, thus using swipe and tap gestures to move around the UI, it isn't much use to people who aren't visually impaired.
    10-16-2013 02:18 AM
  21. SwimSwim's Avatar
    I think the point of the app is for someone who can't completely see, thus using swipe and tap gestures to move around the UI, it isn't much use to people who aren't visually impaired.
    Exactly my point, this app is designed for those who have little to no vision. The OS can be hard to read and/or difficult to use under normal circumstances should you suffer from such conditions, but this apps reads out what's on screen to you, and lets you accurately select stuff by means of having to double tap your selection.

    It's worthless to anyone who can see normally (unless you want it to read some text for you).
    10-16-2013 05:58 AM
  22. SwimSwim's Avatar
    No. This is awful design. Double-tap isn't the issue. The issue is that you have to slowly triple tap, and there is ZERO opportunities to learn how to use it before you get hosed up.

    That is design flaw, pure and simple.
    When you first install that app seems like a good time to explore the app and figure out the gestures, no? It's not like installing it immediately cause it to activate, you manually decided to navigate to the settings and enable it without any background as to what it is or with any regard as to what it might do.

    This is all on you, Microsoft can't hold your hand on everything.
    10-16-2013 06:00 AM
  23. GoodThings2Life's Avatar
    Good point, and I did open the app and explore. But guess what? No tutorial is given! When was that given? AFTER I finally unlocked.

    Here's an idea... Before you criticize and judge us, maybe play with it yourself.

    And btw, I'm quite familiar with testing things out. I didn't blindly do anything. I did exactly what other users here did, which is find the setting, install app, try it out, and it said restart required. OK. Oh crap, can't unlock. Only by playing did I figure it out... At the expense of an hour figuring it out.

    Good design would have been putting the tutorial on first app launch AND a tutorial on turning the setting on before rebooting.

    First job of a tester is to try and break it, and report it for fixing. Well guess what, that's pretty easy here.

    And one final comment, the point of the forums is to share experiences. We did, and you just judge instead of offering a fix. You even blindly echoed me. So put the sword down and realize that we aren't idiots. We did what any user and tester should do, and a great product and company can make design mistakes.
    Last edited by GoodThings2Life; 10-16-2013 at 06:21 AM.
    10-16-2013 06:06 AM
  24. SwimSwim's Avatar
    Nothing is really broken with it though. I used it for reals this time, as in I enabled it in the settings, instead of just exploring the app. I will agree that it does seem kind of odd to have a tutorial, but not to have it usable until right after it's initially necessary (lockscreen). That seems worthy of change. But other than that, this is a solid app and makes sense, while you're calling for it's head and saying the navigation is awful. Well, of course it's awful for someone who can see, isn't it?

    So the tutorial being more accessible (the irony) would be my one concern. However, I still maintain you jumped right into this without any aforethought, which I feel is a mistake on your part. You're calling for this app's whole core to be changed to accommodate you (someone who doesn't need it) because you screwed up, which isn't fair to anyone who actually needs such an app.
    10-16-2013 06:33 AM
  25. GoodThings2Life's Avatar
    Nothing is really broken with it though. I used it for reals this time, as in I enabled it in the settings, instead of just exploring the app. I will agree that it does seem kind of odd to have a tutorial, but not to have it usable until right after it's initially necessary (lockscreen). That seems worthy of change. But other than that, this is a solid app and makes sense, while you're calling for it's head and saying the navigation is awful. Well, of course it's awful for someone who can see, isn't it?

    So the tutorial being more accessible (the irony) would be my one concern. However, I still maintain you jumped right into this without any aforethought, which I feel is a mistake on your part. You're calling for this app's whole core to be changed to accommodate you (someone who doesn't need it) because you screwed up, which isn't fair to anyone who actually needs such an app.
    Actually, that's my problem with your remarks. Who are you to judge what a person wants/needs? People aren't using Driving Mode exclusively for driving. Not everyone wants a screen reader for being visually impaired.

    I didn't conclude it was buggy. I said it's bad design if you let a user enable it without instructions. No tutorial is given on first app launch, let alone enabling the setting. That's just plain wrong. I'm sorry if it bursts your bubble.

    As for me, I accepted risk of testing. I was prepared to lose stuff, but I read and I played until I solved it. Then I reported the issue... like a good tester should.

    Calling me a fool and an ***** for not RTFM is wrong. You don't know me. You don't know my experience. This will be a huge usability issue for many. Telling them the experience helps them fix it, so others don't suffer.
    10-16-2013 06:43 AM
33 12

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