05-12-2015 12:58 AM
49 12
tools
  1. PB_H's Avatar
    PB_H - you click onto where it says phone, within phone storage, then that takes you to a breakdown, and then you click through each of the other subheadings
    Oh thanks, I have 0 anyway, but OTHER is still the issue
    10-16-2013 06:47 PM
  2. eric12341's Avatar
    Two possibilities

    1) Some of it is part of the IE temporary files and clearing that through the IE settings will delete it

    or

    2) It's still a work in progress feature which will be polished up for the official release. Remember this is a preview/beta so not everything will work 100%.
    10-16-2013 08:58 PM
  3. Bacalaohombre's Avatar
    i have the same problem on the HTC 8X too, i'm sure it'll be fixed with the official release.
    10-20-2013 06:57 AM
  4. jenni122701's Avatar
    i have the same problem on the HTC 8X too, i'm sure it'll be fixed with the official release.
    8X, same issue here. A fix will be great.
    10-20-2013 07:23 AM
  5. SwimSwim's Avatar
    I pressed delete, then left the app. Came back a day later, and it had shrunk by 200MB. It's not kidding when it says a background process and that it might take awhile. ;)

    Results may vary of course, but don't sit around waiting for it to delete. Press delete, let the OS do its thing and see where it gets you.
    10-21-2013 12:40 AM
  6. Ugosan's Avatar
    ATiV S here, same issue also with the final GDR3 release 8.0.10517.150 (firmware 2424.13.10.1)
    11-17-2013 07:30 AM
  7. gahbmwm5's Avatar
    Interesting as I too was having absolutely no success in attempting to delete temp files from both 8.1 Storage feature or the Nokia Storage app...this was happening when I upgraded to GDR3 directing from GDR2....So I performed a 'hard reset' on my Lumia 920-ATT device.....and 'temp files' that were at 450MB......immediately went to 4.5 MB and after running both of the above features..

    OS version: 8.0.10512.142
    Firmware: 3046.0001.1326.0003
    11-19-2013 07:53 PM
  8. QwarkDreams's Avatar
    I'm not surprised with the discrepancy between MS and Nokia in regards to the temp file size. Most likely MS bundled everything together again :P lol. Have you guys tried deleting the ie history via ie as well? I don't have update 3 installed to check, I found that the Nokia's storage app currently does not delete ie history looks like the ie cache is locked - as you can see below: Nokia storage app does not clean ie temp files (L920 with Amber).

    Edit: Tried clearing off the 29 mb but it doesnot go, not a big deal but the lowest I have had it is 5mb.
    Thanks for that info. Suddenly my temp files went up to ~70mb on my 925 (GDR2/Amber) (I know, I know, nothing compared to what others here are struggling with) and after I deleted the browser history it went down to 13mb. Still not sure what the rest is but better than 70!
    11-28-2013 10:59 AM
  9. pankaj981's Avatar
    Read somewhere that if you change the year to 2014 and then run the GDR3 delete temp files option it does clear the data. I tried it on my 920 and then my 925, both times it worked. Make sure you change the date back to current date.
    11-28-2013 05:58 PM
  10. SwimSwim's Avatar
    Read somewhere that if you change the year to 2014 and then run the GDR3 delete temp files option it does clear the data. I tried it on my 920 and then my 925, both times it worked. Make sure you change the date back to current date.
    I think part of the temporary files has to do with caching SkyDrive photo uploads, emails and other such things. If you change the date, the system consider those files "old" and "unnecessary," so it tags them for deletion.
    11-28-2013 07:11 PM
  11. Karkadann's Avatar
    I have the same issue on my 920. Had >450MB on temporary files and couldn't delete it. Now I went to IE options and deleted the browsing history and the temporary files lowered to 174MB. IDK if it is possible to reach 0MB.
    12-12-2013 06:58 AM
  12. NaatakCompany's Avatar
    Try this
    Goto Settings > Time+ Date and then change the year to 2014 or further and save it, now goto Storage Check and try to clear temporary files.

    i hope that helps. Don't forget to change your date back to current.
    12-14-2013 02:03 PM
  13. SwimSwim's Avatar
    Try this
    Goto Settings > Time+ Date and then change the year to 2014 or further and save it, now goto Storage Check and try to clear temporary files.

    i hope that helps. Don't forget to change your date back to current.
    Yup, that's because a lot of the cached files are kept for a designated amount of time, so changing the date basically flags the OS that those files are old and ready for deletion.
    12-16-2013 09:37 PM
  14. pedro_ray's Avatar
    I've got a Nokia 1520. I had 7.5g sitting in temporary that I couldn't get rid of - until I changed the phone date to 2015 (someone in this thread suggested it). Worked perfect. I don't know for 100% certain that changing the date actually made it work - but it's finally deleted.
    01-09-2014 04:38 PM
  15. maclancer's Avatar
    I've got a Nokia 1520. I had 7.5g sitting in temporary that I couldn't get rid of - until I changed the phone date to 2015 (someone in this thread suggested it). Worked perfect. I don't know for 100% certain that changing the date actually made it work - but it's finally deleted.
    to make it clear, after change the year, like 2016 them restart the phone... works like charm.
    01-12-2014 06:30 PM
  16. jtanigawa's Avatar
    to make it clear, after change the year, like 2016 them restart the phone... works like charm.
    Under "phone storage" it says I have 7.13 gb of temporary files, however under "storage check" it is saying I have 6.4 gb of office documents (that don't exist, I don't have any office documents on my phone) and 385 mb of temporary storage. I'm assuming the 6.4 gb of office documents is being counted for in the 7.13 gb of temporary files in the "phone storage" app, which also says I have 0 bytes of documents. BTW I have an international 1520 if that matters. So does this work in clearing the temp files under "phone storage" or "storage check"? If it does, do I change the date, clear temporary memory and then restart, or change the date, restart and then clear temporary memory? The 6.5 gb of non-existent office documents or 7.13 gb of temporary files is really wasting a lot of memory that I'm unable to free up. Any help would be greatly appreciated. Thanks!
    Last edited by jtanigawa; 01-13-2014 at 07:13 AM.
    01-13-2014 07:01 AM
  17. maclancer's Avatar
    change the date first to 2016, them restart the phone and go back and check your storage.
    01-13-2014 09:02 AM
  18. jtanigawa's Avatar
    change the date first to 2016, them restart the phone and go back and check your storage.
    Thanks for the help, I was only able to clear a gig of temporary memory, I still have 6.4 gb of it. I hope more possible solutions present themselves soon!
    01-13-2014 09:46 PM
  19. Khang Ngo1's Avatar
    Here's my prob. I had about 1.9gb of temp files as well. Changed the date and such but it remained at 1.8-1.9gb. So I thought, maybe it was those youtube downloaded files that were stored in the youtubeHD app were the cause of this. So I went and deleted them to see if it works, and it did. It took and left me with only about 2.3mb. So I'm guessing for some reason beside from adding more memories into the app itself, the system also creates a bunch of imaged files to those files and put them in the temp folder.

    Reason why I say this is because the youtubeHD also went up in memory as well, since the app itself is only 4mb. After downloading all those videos it wen tup to 1.5gb.

    Btw, I don't know anything about cache and such so please excuse my ignorance.
    Last edited by Khang Ngo1; 01-19-2014 at 06:23 PM.
    01-19-2014 06:02 PM
  20. Peter Gerald's Avatar
    I had once phone memory full of temporary files. I did a factory reset of the phone. If you dont want any temorary files. Try downloading the apps to pc and installing them. This reduces temporary files than getting them downloaded from store.

    PS: you can factory reset your phone and you will get back your contacts and sms intact from backup with your full phone memory released. it will start dowmloading apps you had initially. you can cancel the download from store after switching off wifi.
    01-27-2014 02:45 AM
  21. RITURAJ HAZARIKA's Avatar
    it worked for me. i put the date to 2015 and clean the temorary files and it did clean 1 Gb for me..now only 22MB remaining.
    02-06-2014 03:16 PM
  22. RITURAJ HAZARIKA's Avatar
    it worked for me. i put the date to 2015 and clean the temorary files and it did clean 1 Gb for me..now only 22MB remaining.
    thanks Nataak company
    02-06-2014 03:18 PM
  23. akthelonelyman's Avatar
    i found 295 mb of temp files in my lumia 1520 .gave the delete choice. it took so much time but when i took the phone again it was reduced to 45 mb.guess its a background task which will take a while
    02-08-2014 07:02 AM
  24. Shrey Verma's Avatar
    are you using your phone on gdr3?
    05-12-2015 12:58 AM
49 12

Similar Threads

  1. Replies: 13
    Last Post: 12-03-2015, 11:24 PM
  2. Photos "unsupported file format"
    By Chris Sandiford in forum Windows Phone 8
    Replies: 12
    Last Post: 10-25-2013, 07:58 AM
  3. Where does one store database files to be accessed by apps?
    By dakranii in forum Developers Corner
    Replies: 2
    Last Post: 10-16-2013, 02:29 AM
  4. Replies: 2
    Last Post: 10-14-2013, 08:17 PM
  5. File manager
    By ep1 in forum Nokia Lumia 925
    Replies: 3
    Last Post: 10-12-2013, 04:48 PM
LINK TO POST COPIED TO CLIPBOARD