[SOLVED] Samsung Ativ S: Cant install any app

azharisadig

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I installed GDR3 update on my Samsung Ativ S, the installing process went very smooth and i did a rest to insure that every thing is fine. Unfortunately, since finished, i cant download any app from the store, even if the downloading process went fine it stop installing the app and i got the following message:
Attention required> Tap Here > There has been a problem completing your request. Try again later. Error code: 8007049a
i tried with different wifi connections and the result is the same.
Now i stuck with the system apps and cant download any apps from the store, even Samsung own apps
When i search for the error code, all results confirm reset but i did that twice and nothing happened
Any Suggestions??? :unhappysweat:
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UPDATES

Thanks a lot for all discussions
I solved the problem by (Flashing) the previous version of Windows OS Ver. 8.0.10327.77 following the flashing guide here: Samsung ATIV S I8750 Rom flashing! - xda-developers
Now every thing is OK and i have no issues downloading apps from the store
here are some photos from the process and captures from my mobile
 

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PB_H

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Re: Samsung Ativ S: Cant install any app

make sure Wi-Fi is not set to Proxy ( don't know why it would be) and language and region is correct, you know all the settings that should be set are on and correct.
 

azharisadig

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Re: Samsung Ativ S: Cant install any app

make sure Wi-Fi is not set to Proxy ( don't know why it would be) and language and region is correct, you know all the settings that should be set are on and correct.
Iam sure that everything is okay, I changed language and region many times and even shared connection data from my other phone to ensure that every thing is okay. still no luck
 

azharisadig

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Re: Samsung Ativ S: Cant install any app

Every single error is related to the error 8007049a!!! What is that!! I had never a problem with my phone before the update
 

nsa74

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Re: Samsung Ativ S: Cant install any app

Same thing happened to me, I had to do a hard reset due to storage management strange behaviour after GDR3 described here. At some point I gave up and did a hard reset without restoring settings and apps and everything went ok. I previously had some screenshots with my apps installed so I knew what to install by hand.
 

PB_H

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Re: Samsung Ativ S: Cant install any app

I guess factory reset and get screen shots of all your apps and email them to yourself. Some don't download and if you can't remember everyone you had...
I have 150+ and I can't remember them all.
 

nsa74

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Re: Samsung Ativ S: Cant install any app

Or, the worst case scenario you can see them in windowsphone.com, purchase history.
 

zaffaste

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Re: Samsung Ativ S: Cant install any app

I know a guy he had the same prob, if the reset doesnt work @ the first time, so try more often, until it works... regards



Sent from my Nokia Lumia
 

azharisadig

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Re: Samsung Ativ S: Cant install any app

After i made a hard reset, restore nothing, set as a new phone: still have the same problem with the error 8007049a
I also tried to re install apps using my pc store web site but getting the following message: We can't send apps to your phone right now. Please try again later
zaza21.PNG
 

azharisadig

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Re: Samsung Ativ S: Cant install any app

I noticed that the apps downloaded just fine, then during the process of installing it just run to the error mentioned earlier
wp_ss_20131016_0001.jpg
wp_ss_20131016_0002.jpg
wp_ss_20131016_0003.jpg
wp_ss_20131016_0004.jpg
 

nsa74

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Re: Samsung Ativ S: Cant install any app

Do you have "Find my phone" set to ON? It's disabled by default after hard reset.
 

azharisadig

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Re: Samsung Ativ S: Cant install any app

I did every thing possible; connect to more than 5 different wife hotspots, turn location off and on, change region, connect to phone data, format memory card even remove it, downloading from windows store pc site, turn off find my phone.. No success, still stuck on the error 8007049a
 

nsa74

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Re: Samsung Ativ S: Cant install any app

You could try hard reset, then skip restore settings and apps and choose Start fresh with your phone. Of course you'll loose some settings but at least you'll be able to install apps again. At least this solution worked for me.
 

azharisadig

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Re: Samsung Ativ S: Cant install any app

You could try hard reset, then skip restore settings and apps and choose Start fresh with your phone. Of course you'll loose some settings but at least you'll be able to install apps again. At least this solution worked for me.
I did exactly as you said.. I even changed my email.address to ensure every thing is safe. Nothing happened.. And the search about the problem on Google not help very much..
 

nsa74

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Re: Samsung Ativ S: Cant install any app

Actually changing email could be a problem, your phone is associated with that account. Another thing that comes to mind, check date and time, set il manually. Check region, language and format and eventually try to install a new app (any app that you didn't previously had on your phone). See if that helps.
 

Windows_Phone_Joe

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Re: Samsung Ativ S: Cant install any app

Check your cookies in IE. It defaults to block after GDR3. I had that happen in Windows Phone 7. Change to accept all cookies or Block Some in Internet Explorer. I hope that helps.
 

amitnahar

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Re: Samsung Ativ S: Cant install any app

Try to install new keyboard. Once the process is completed, it will tell you about an update. Install this and everything should be fine.
Hope it helps and do follow up.
 

azharisadig

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