02-09-2014 07:47 AM
27 12
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  1. Scott Pooley's Avatar
    Hi, can anyone help.

    I have been trying to buy and install Halo Spartan Assault for ages. I am in the UK, have a Lumia 820, I have the option to buy it, I have the .xap on my SD card to save space and I have 2.9GB space on my phone's internal storage and yet it keeps saying I have reached my storage limit!

    Any help is welcome!
    07-18-2013 10:35 PM
  2. Keith Wallace's Avatar
    The install is larger than the game itself. Some have reported it being in the 4GB range. Have you installed the Lumia Storage Check app to clear out your Other storage to get more room?
    07-18-2013 10:53 PM
  3. AdyCarter's Avatar
    Yeah I can't get it to install either on my 820

    Got myself to 3.2gb free yet the allegedly 700mb game still won't install.

    Does it really need more than 4 times the space to install? WTF?
    07-19-2013 04:19 AM
  4. danielj903's Avatar
    This is failing for me during install also. I have tried restarting the phone, stopping any apps running that were running in the background, I really don't know what else to try. HTC 8X with 5.4GB of free space.
    07-19-2013 05:45 AM
  5. DennisvdG's Avatar
    This is failing for me during install also. I have tried restarting the phone, stopping any apps running that were running in the background, I really don't know what else to try. HTC 8X with 5.4GB of free space.
    Atleast you get to try to download it, I'm from Holland using the L920 and it says it's not available for my device...
    -_-
    07-19-2013 06:03 AM
  6. Keith Wallace's Avatar
    This is failing for me during install also. I have tried restarting the phone, stopping any apps running that were running in the background, I really don't know what else to try. HTC 8X with 5.4GB of free space.
    What's it telling you? Your problem might just be a connectivity issue with the Store that will resolve itself soon. You're not on a non-Verizon carrier in the U.S. are you?
    07-19-2013 08:00 AM
  7. danielj903's Avatar
    I'm with Verizon and it just says there was a problem during installation, try again. It is not showing an error code and it is not giving the problem with connecting to the store message.
    07-19-2013 08:34 AM
  8. envio's Avatar
    This is failing for me during install also. I have tried restarting the phone, stopping any apps running that were running in the background, I really don't know what else to try. HTC 8X with 5.4GB of free space.
    Wow! I thought my space was limited (1.90GB free) but 5.4GB and it STILL won't let you install? Did it let you purchase it before you found out? It hasn't let me complete the transaction so at least I've not lost anything. I think I'll let this pass, there's no way I'm going to be able to free up virtually half my storage space just for 1 game. Although, it could be worth it getting a cheap WP off ebay just for games. I feel sorry for people with 8GB devices, must be the only thing you can install.
    07-19-2013 09:09 AM
  9. MacDaMachine's Avatar
    I'd suggest that you stop attempting to install it. I could have sworn that failed installed get put in the other storage. I currently have 5GB in there. (luckily I got the Lumia 920)
    07-19-2013 09:16 AM
  10. danielj903's Avatar
    I'd suggest that you stop attempting to install it. I could have sworn that failed installed get put in the other storage. I currently have 5GB in there. (luckily I got the Lumia 920)
    Looks like it does store the download in "other" but when if fails to install it dumps. I've been watching this and my storage is jumping between 5.4 and 6GB depending on if I check before download or during install. The install fails in the same spot every time, around the "t" in Spartan or approximately 75%. I have also tried to do download in airplane mode with WiFi only.
    07-19-2013 09:27 AM
  11. Justin Kelvianto's Avatar
    i can't install it on my lumia 820.. :'(
    07-19-2013 10:16 AM
  12. danielj903's Avatar
    I factory reset my phone and it still doesn't install. Guess I'm just going to count this one as a loss.
    07-19-2013 05:35 PM
  13. redshift50's Avatar
    i can't install it on my lumia 820.. :'(
    07-21-2013 05:16 AM
  14. redshift50's Avatar
    download it on pc or mac,then transfer to sd card,you will need lots of free space on your phone,I had to delete most games etc,
    then go to Store,sd card and install from there...
    07-21-2013 05:18 AM
  15. lostlogik's Avatar
    Did you guys get this to install? I've an 820 with 2.7GB free and cant d/l allegedly due to insufficient memory. Just wondering whether to risk buying on PC and saving to SD card for install. Don't want to buy it and then find I still have insufficient memory.

    At least I can play it on my Surface if this is a bust but would like it on my phone too.
    07-21-2013 07:04 AM
  16. danielj903's Avatar
    I don't have an SD slot on my HTC 8X and I did not get it to install normally. I was actually looking around to see if I could download it on pc then transfer to the phone via USB.
    07-21-2013 09:05 AM
  17. Niallkalipe's Avatar
    i have a Nokia 820 with 2.4 GB free and i cant install it too. i dont know what is happening maybe it is a global issue? i hope so... now let's wait until microsoft release an update and fix that thing.
    07-21-2013 01:26 PM
  18. Fatsam47's Avatar
    I also have a lumia 820. I needed to free up about 3.8 gb before i could get it to install. Worth it as game is good. Phone gets very hot though.
    07-21-2013 06:52 PM
  19. Andr3sfc's Avatar
    A possible solution (from someone who had the same problem initially): try to buy/install it from the online store (windowsphone.com).
    It worked like a charm for me.
    07-22-2013 01:04 AM
  20. danielj903's Avatar
    A possible solution (from someone who had the same problem initially): try to buy/install it from the online store (windowsphone.com).
    It worked like a charm for me.
    Tried your suggestion and that didn't work either. Thanks for throwing that out there, I forgot that I could use the online store.
    07-22-2013 02:42 PM
  21. Scott Pooley's Avatar
    I got it to install soon after I posted this thread, sorry for the late update had no internet.

    The way I did it on my 820 was I downloaded from the website to my SD card. Did a factory reset, luckily all the data I wanted was recoverable, then the first thing I did after I put my microsoft/xbox live account on was install the game and it has been working perfectly ever since!

    Hope this helps
    07-22-2013 09:18 PM
  22. KeegdnaB42's Avatar
    3.07GB free on my 8X. Got the insufficient storage error from the phone but seemed to work from the web.
    07-22-2013 10:23 PM
  23. envio's Avatar
    I don't have an SD slot on my HTC 8X and I did not get it to install normally. I was actually looking around to see if I could download it on pc then transfer to the phone via USB.
    I was kind of hoping for a last ditch solution just like that too. Unfortunately, you can only sideload XAP files if you have a removable SD card. That's no good for you and me, who have the so-called "signature" HTC Windows Phone 8X by HTC. The Store (on the phone) can read off the SD card and look for compatible XAP files and then install from there. There isn't a solution for non-SD card devices, making the 'download and install manually' option worthless.

    Don't be tempted to buy it anyway because your purchase will be practically useless unless you ultimately reset your phone in order to find that additional storage space and then re-purchase within the phone. I'm simply not going to do that, it's not worth it for 1 game, no matter how much kudos and bragging rights it might afford me amongst my peers.
    07-25-2013 06:43 AM
  24. DERICK LEE's Avatar
    You will need approximately 4 GB's to install my friend!
    07-26-2013 11:26 PM
  25. DERICK LEE's Avatar
    You will need approximately 4GB's my friend!!!
    07-26-2013 11:29 PM
27 12

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