1. luis covarrubias's Avatar
    I hope im posting this in the right section.

    I managed to switch my Microsoft account linked to my phone to the actual gamertag I use for the xbox. However, it has not updated to the gamertag that I switched it to. It is still showing the old gamertag and cant connect to the xbox. It worked on my Surface Pro but not on my phone. I've tried a soft reset and turning it off with no luck. What else can I do?
    08-30-2013 08:09 PM
  2. WanderingTraveler's Avatar
    Try going to settings>email+accounts and unlink then relink your Microsoft Account.
    08-30-2013 08:20 PM
  3. luis covarrubias's Avatar
    Tried this and restarted the phone and it's still linked to the old gamertag.
    08-30-2013 08:25 PM
  4. GimbleFIN's Avatar
    I think you need to use Xbox to do this. At least i had to when i did it, i didn't even have Xbox at taht time but i visited my friend and was able to solve the problem in 15 minutes. It's kind of hassle though...

    Transfer Your Gamertag to Another Microsoft Account | Change Xbox LIVE Account - Xbox.com
    09-02-2013 02:25 AM

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