Xbox one from Microsoft Store Germany

[shaunydub]

Hi all,

This is a thread for anyone pre-ordered from MS DE store.
I ordered mine 16th August and did not have any billing or shipping yet.

Please update if you are in Germany and have your MS store order shipped and when.

 

[Laura Knotek]

Did they ever mention the official release date in Germany?

 

[shaunydub]

Sure it's 22nd same as everywhere else that has a launch this week.
I had the same emails regarding the credit cards will start to be charged from 15th and to check your details, my info is correct but I have not seen any changes to my order.

 

[Laura Knotek]

Sure it's 22nd same as everywhere else that has a launch this week.
I had the same emails regarding the credit cards will start to be charged from 15th and to check your details, my info is correct but I have not seen any changes to my order.

I hope there aren't any problems and you get it on time.

 

[shaunydub]

So do I because I cancelled my back up Amazon order last month worried I would end up with two and no money...also have 4 days off to play it so will be majorly disappointed.
Only been in Germany for a few months and the shops here don't seem to do midnight launches so I am stuck for a backup plan.

 

[Jeff Merritt1]

My bank notified me of the charges going through...fraud protection, you may want to call MS support about it. I accepted everything and my card was charged. It is now waiting to be shipped over-night via UPS...I am thinking it is going to be here Friday. I doubt MS will let anyone get it early...there has been no change on my shipping status. It is waiting for arrival from MS to be shipped...

 

[shaunydub]

Hmm,
Last year I ordered a Surface from MS Store UK and it arrived without me receiving any notification or an update to my order status.
Crossing all fingers.

 

[nuggets473]

Just out of curiosity, have you been charged for the order yet? You can find out by going to commerce.microsoft.com

My order is still pending (yellow), so i'm a bit worried aswell. They say they will start charging when they start shipping, but several people have had pending charges made on their accounts allready.

 

[shaunydub]

Hi,

I don't know...I am with Deutsche Bank and I can't find anyway to check my credit card online...online banking just shows my normal account.
My status is still the same....

[FONT=wf_SegoeUI]Xbox One Day One[/FONT][FONT=wf_SegoeUI]Price: € 499.99 incl VAT
Quantity: 1
Status: Backordered
Send Pre-Order before now to get Xbox One on the day of release.

[/FONT]

 

[nuggets473]

The status will change when recieving the shipping email i think.

Anyway, when you go to commerce.microsoft.com do you have a green status on your payment, or is it still yellow like mine?

 

[shaunydub]

Oooh I did not know about this page...just checked..
Assume this means I have been charged ok.

Fee Fee 18/11/2013

€ -499.99 EUR

There is more options on another page..I can sleep tonight.

18/11/2013

Fee

Fee

Mastercard: xxxxxxxx

€ -499.99 EUR​

 

[Laura Knotek]

Oooh I did not know about this page...just checked..
Assume this means I have been charged ok.

https://commerce.microsoft.com/Content/all/imgs/partners/default_home_trans.png

Fee Fee 18/11/2013

€ -499.99 EUR

There is more options on another page..I can sleep tonight.

18/11/2013

Fee

Fee

Mastercard: xxxxxxxx

€ -499.99 EUR​

Excellent! Please let us know when it arrives.

 

[nuggets473]

Mine still shows yellow (pending). I have no idea why. Everyone else seems to have been charged now.

It's like they don't want my money, or they forgot my order.

 

[shaunydub]

Finally, just got email with UPS tracking number...cutting it close.