02-04-2016 06:02 PM
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  1. dKp1977's Avatar
    dKp1977
    Hey guys,

    is it just me or is Xbox One Smartglass currently having issues? I'm talking about the remote controller feature. It doesn't accept any input anymore. Every other part of the app is working perfectly fine though. I tried uninstall/reinstall with both, the official version and the beta release. Anyone else experiencing the same?
    01-20-2015 10:11 AM
  2. gMaesterUK's Avatar
    gMaesterUK
    Looking at the Xbox Status Page (https://support.xbox.com/en-US/xbox-live-status), there are a few issues, so might be related??

    G.
    01-20-2015 10:21 AM
  3. dKp1977's Avatar
    dKp1977
    Originally Posted by gMaesterUK
    Looking at the Xbox Status Page (https://support.xbox.com/en-US/xbox-live-status), there are a few issues, so might be related??

    G.
    Possibly.. But Smartglass isn't even listed there. And I wouldn't expect to have the remote commands go through external servers. There's no lag at all, so my take is Smartglass is only using the internal network for that. I could of course be wrong though.
    01-20-2015 10:41 AM
  4. bobsentell's Avatar
    bobsentell
    Today? Mine works fine. Might want to try to do a cold reboot of your Xbox One or reinstalling the smartglass app.
    01-20-2015 12:50 PM
  5. dKp1977's Avatar
    dKp1977
    Originally Posted by bobsentell
    Today? Mine works fine. Might want to try to do a cold reboot of your Xbox One or reinstalling the smartglass app.
    I've done all this already prior to creating the topic. Didn't solve it. It's apparently my device acting up for some reason. -_-
    01-20-2015 03:33 PM
  7. Soundtweaker's Avatar
    Soundtweaker
    Having this issue as well on 2 dif phones with the smartglass app and the beta version of the app.
    10-23-2015 12:52 AM
  8. Nathan Plants's Avatar
    Nathan Plants
    Originally Posted by dKp1977
    Hey guys,

    is it just me or is Xbox One Smartglass currently having issues? I'm talking about the remote controller feature. It doesn't accept any input anymore. Every other part of the app is working perfectly fine though. I tried uninstall/reinstall with both, the official version and the beta release. Anyone else experiencing the same?
    01-01-2016 05:46 PM
  9. Kalen Jorgenson's Avatar
    Kalen Jorgenson
    My lumia 1520 works on the Xbox home page, but when it comes to using apps it won't be able to control them.
    02-04-2016 06:02 PM
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