04-22-2014 09:03 AM
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  1. WillysJeepMan's Avatar
    Yes, but honestly there's no better alternative, while we wait some other tablets will be announced, this waiting is just like a Kickstarter project...
    There might very well be one by the time it ships.
    03-03-2014 01:03 PM
  2. GunplaGamer's Avatar
    In this day-n-age it is very uncommon for a major company to slip a public target date. In the past, that would be an indication to me of problems. If I was in your position, and I could cancel a pre-order, I would. Then wait to see what the device looks like when it becomes available and reassess my interest in it.
    The thing is this is not a preorder at all. This is an actual order for the device. That many of us, myself included were excited to get our hands on it right after launch. Expecting to see many reviews of the Tablet, and to here everyones reaction on it. Turns out many of use are getting mixed answers on what is happening over there. I expected a company like Lenovo to be on their game with this release as they seemed really proud of it when they showed it off. Now its just problems upon problems upon delays caused by those problems. I was willing to wait until my projected ship date, that is until i got an email today saying my shipment has been delayed...This was the last straw in numerous accounts of problems. I live chatted with Jeannette and told her of all my frustrations and problems i have been experiencing with Lenovo as of late. This is also my first time buying a Lenovo product and first impressions are horrible.

    First she copy and pasted a huge paragraph right away that is a disclaimer that is found nowhere on the website saying it has to be made and go through customs etc etc. Which i was extremely upset about since that is supposed to calm me down and to write me off as just another order number and not a person.

    She then said as I was explaining my situation and problems, she said she looked into it further and said there was a host of problems with this line of product and that LENOVO IS CANCELING THE ENTIRE LINE. She apologized greatly for the inconvenience and that the Order Management team will be contacting me to offer me a suitable replacement of equal or greater value. WTF!? Canceling the Line?? O.o I told her I don't want any other product from Lenovo. I want the ThinkPad 8, now at a severe discount for all the inconveniences I have experienced. She told me she will note my concerns and Order Management will be contacting me to get the item that I want. I told her to tell them I expect an email from them TODAY to rectify this, and she said she will let them know and thanked me for allowing them to fix this.

    I will keep you guys updated when I hear anything. This is just complete failure on Lenovo's part. Complete and utter failure.
    03-03-2014 02:22 PM
  3. xboxonthego3's Avatar
    Well, I am getting tempted by other devices and changing my mind. I'm thinking about sticking with at least a 10inch tablet with a 4th Gen i5 and a mobile attachable clamshell keyboard. I'm starting to slowly lose interest in this potentially great tablet and starting to look somewhere else. This is a competitive market and there is a lot of good windows tablets in different sizes and prices. They might lose customers because of this delay including me. Most Consumers want things to get here yesterday! If it isn't there they will find something else.
    03-03-2014 02:37 PM
  4. GunplaGamer's Avatar
    Well, I am getting tempted by other devices and changing my mind. I'm thinking about sticking with at least a 10inch tablet with a 4th Gen i5 and a mobile attachable clamshell keyboard. I'm starting to slowly lose interest in this potentially great tablet and starting to look somewhere else. This is a competitive market and there is a lot of good windows tablets in different sizes and prices. They might lose customers because of this delay including me. Most Consumers want things to get here yesterday! If it isn't there they will find something else.
    Yeah definitely, complete and utter nonsense really on how they are handling this. Once they saw these problems they should have halted orders and just get the ones out to the people that have ordered and then fix the problem. They also could have halted orders then sent out emails to everyone who has ordered telling them there has been a delay, we are sorry for this inconvenience, and because we value you as a customer we are giving you an extra 10% off your purchase. We hope you understand. There would have been some cancelations and then some who would have waited because of the service they were given.

    Not tell people who have waited OVER A MONTH only to get that notice now with no discount whatsoever. I am more upset but the times that I have been given on the shipping date. When I first ordered, it was 3-7 DAYS. Then I checked a few days later, it said March 4th Shipping date. NOW They want me to wait ANOTHER MONTH...When the website still says ships within 3-7 days...
    03-03-2014 04:27 PM
  5. ergela's Avatar
    I just got my shipment notification from Amazon payments!
    03-04-2014 10:49 AM
  6. xboxonthego3's Avatar
    Ha, funny. I just canceled mine this morning. After thinking about it. I went out and bought a Yoga 2 Pro last night. It will fit my needs better. I wanted this Thinkpad 8. But in the end I'm glad it was delayed. It made me rethink my purchase. I hope it turns out to be a great tablet because it has the potential to be great. Let me know what you guys think when it arrives!
    03-04-2014 11:14 AM
  7. aitt's Avatar
    Cancelled this long ago. Got the hold on the money taken off bought a firearm. At least Nokia acknowledged customer's frustration with the keyboard and gave a $20 MS Store voucher. My first and probably last time I'd ordered something from Lenovo. Pre Order is one thing but to say its available and have all these issue I could had bought something else. Maybe I'll reassess the tablet later. The smart cover is what made me love it the most.
    03-04-2014 02:57 PM
  8. GunplaGamer's Avatar
    I just got my shipment notification from Amazon payments!
    When did you order yours? I wanted to use amazon payments but the button kept on not showing up every time i tried to checkout. The text would say check out with amazon but no button :( :( :(

    But They did not email me yesterday when they said they would do everything they could to fix this. I will give them a few days to see if they email me and then really let them have it with the utter BS that has been going on.

    This will be my first tablet ever. I have an iPad 2 that my job gave me but its not mine. I can't have anything on there that is not work related.
    03-04-2014 03:14 PM
  9. GunplaGamer's Avatar
    I never received an email to rectify this and i just received an email saying my shipment is delayed and will ship within 30 days...F&#@ that automated email crap.

    I just sent them a LONG email and told them if they do not contact me either by phone or email to rectify this with in 48 hours, me and a few friends will be canceling our orders.

    I really do not expect to be contacted in either method, let alone be given anything for my frustration of what I have experienced so I will be canceling my order on Friday. They just lost a customer for life and I will never recommend them or use one of their products.
    03-05-2014 10:31 AM
  10. Patric.Z's Avatar
    Me and my friends don't even get automated emails. I ordered as soon as it's available in Canada. Online chat reps said we will get emails sometime this weeks for status but nothing yet. FWIW, looks like we will get an discount of 5% as compensation of the delay per the reps. I don't think 5% is a good enough but that's what I heard.
    03-05-2014 12:13 PM
  11. GunplaGamer's Avatar
    I was never offered anything, I asked for a discount but got a reply saying someone will contact me about it. Still no contact at all. I also wrote a long angry email yesterday to them giving them until tomorrow I am getting ready to cancel my order if receive no contact and just wait until an actual sale from Amazon or something. I still want the tablet, but now its just getting ridiculous.
    03-06-2014 10:14 AM
  12. Patric.Z's Avatar
    I think the discount you can get depends on the agent you talk to. Looks like some agents have more discount to give out than others. I got an email yesterday saying my order was cancelled and a new order will be generated and I will get the new order number soon, but nothing yet. I asked an online rep, and I was told my case was assigned to an agent and I will be contacted in the next 24 hours and this new agent will be my point of contact going forward regarding this order. I hope this is really what's gonna happen and the this new agent will be helpful in sorting this out.
    03-06-2014 12:49 PM
  13. aitt's Avatar
    What a mess. Glad I did cancel. $500 is alot of money to invest for poor service.
    03-06-2014 01:17 PM
  14. GunplaGamer's Avatar
    What a mess. Glad I did cancel. $500 is alot of money to invest for poor service.
    think the discount you can get depends on the agent you talk to. Looks like some agents have more discount to give out than others. I got an email yesterday saying my order was cancelled and a new order will be generated and I will get the new order number soon, but nothing yet. I asked an online rep, and I was told my case was assigned to an agent and I will be contacted in the next 24 hours and this new agent will be my point of contact going forward regarding this order. I hope this is really what's gonna happen and the this new agent will be helpful in sorting this out.
    Well I just canceled mine after a LONG chat...They offered me 5%, but then i said I wanted 10% off and the $50 in accessories for all the aggravation and inconvenience. They countered with 7% i was like fine ok, do it. Then they explained all the hoops i had to go through after my order was shipped and that sent me over the deep end. I told them to forget it, cancel it and they just lost a customer for life. I will never buy from them again. Even if they offered the Thinkpad 8 for $100...It is not worth it if you receive it 6 months from the purchase date.

    This was an impulse purchase that i was happy with...until the horrible service happened...now i have $500 that i don't have to worry about magically coming out of my account without warning.

    Good luck with getting contacted...I have tried with calls, & emails and never gotten a response. Remember when I was told i would get a call that day to fix this? Here we are 3 days later and NOTHING. I got someone on chat and thats it.
    03-06-2014 04:19 PM
  15. GunplaGamer's Avatar
    Me and my friends don't even get automated emails. I ordered as soon as it's available in Canada. Online chat reps said we will get emails sometime this weeks for status but nothing yet. FWIW, looks like we will get an discount of 5% as compensation of the delay per the reps. I don't think 5% is a good enough but that's what I heard.
    The rep just told me you have to wait till it ships then wait till processes on your card, then let them know and then they will try to process it and it takes 7-14 business days, thats if the refund goes through.

    I still want one and I will wait until Amazon or BestBuy has it for the same price or cheaper. As I can then pick it up in store at BestBuy or one night it from Amazon
    Last edited by GunplaGamer; 03-07-2014 at 09:43 AM.
    03-06-2014 04:23 PM
  16. GunplaGamer's Avatar
    ooooooo you guys i am literally shaking with rage right now at Lenovo...I canceled yesterday after everything i have been through...Or SO I THOUGHT....I Just received ANOTHER Authorization charge from them...But before that back to yesterday...After a long conversation I canceled my order and I asked for a confirmation number and she said she does not have one to give me but I will receive it in the next one to two business days. I am thinking ok, no problem. I go about yesterday as usual, after work i look at tablets online and go out and check some out...THANK GOODNESS I did not buy one because they charged me again today for it and I immediately did chat with them. Turns out I did not cancel it yesterday which the lady failed to tell me. I only did a cancelation REQUEST. The new person told me I will find out if it was canceled with in 5-7 business days. She told me they did the authorization charge BECAUSE IT ACTUALLY ENTERED MANUFACTURING...So by some miracle they found the parts and are making mine now. But WAIT there's more! She said she does not have a clue about what is going to happen next...I told her IF it gets shipped you can be damn sure i will be getting my 10% discount. She told me you will be getting 7% cause that is marked in your file and nothing more. She also threatened to close the chat if i said "damn" again. Which is REALLY smart when you have a severely irate customer on the other end...My tablet is effectively "Schrodinger's Tablet". Will it ship? Will it be canceled? No one knows...
    03-07-2014 04:15 PM
  17. xboxonthego3's Avatar
    Funny response. But it totally sucks. I have two emails from them today. One confirming my order and thanking me for my purchase. Then another email that immediately followed saying it was cancelled and that it wouldn't be charged.... So i'll be checking my account to make sure they didn't charge.
    03-07-2014 04:20 PM
  18. GunplaGamer's Avatar
    Funny response. But it totally sucks. I have two emails from them today. One confirming my order and thanking me for my purchase. Then another email that immediately followed saying it was cancelled and that it wouldn't be charged.... So i'll be checking my account to make sure they didn't charge.
    Yeah I would triple check that to make sure.
    03-07-2014 04:55 PM
  19. aitt's Avatar
    Yeah they should had told you that its only a request before it gets cancelled cause there's another office that has to contact the manufacturing to have it cancelled. I had mines completely cancelled in like 5-6 days I think and got an email. Glad I did get out this.
    03-07-2014 11:24 PM
  20. g808's Avatar
    Well, there's a review for it. At least review units were built.

    http://winsupersite.com/mobile-devic...nkpad-8-review
    03-08-2014 02:43 AM
  21. AndroidEatsAppleCores's Avatar
    So got an email today my tablet shipped!

    Posted via the WPC App for Android!
    03-10-2014 11:30 AM
  22. g808's Avatar
    Where did you order from?

    Sent from my Lumia 928 using Tapatalk
    03-11-2014 07:02 PM
  23. AndroidEatsAppleCores's Avatar
    Where did you order from?

    Sent from my Lumia 928 using Tapatalk
    Ordered mine on the Lenovo website. Should be here in Vegas Friday according to tracking.

    Posted via the WPC App for Android!
    03-11-2014 08:11 PM
  24. reda2006's Avatar
    Lucky you please how much did the tablet cost and what are the specs thanks

    Posted via the WPC App for Android!
    03-11-2014 08:41 PM
  25. AndroidEatsAppleCores's Avatar
    Lucky you please how much did the tablet cost and what are the specs thanks

    Posted via the WPC App for Android!
    I got the 64gb with Windows 8.1 not the pro and the smart cover for it. With tax it cost me $422.24

    Posted via the WPC App for Android!
    03-11-2014 09:43 PM
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