WinDude
New member
I've had the 822 since mid December, and it has yet to crash or freeze up. Have had no issues whatsoever. Can't remember the last time I was able to say that about a phone.
But what are those problems then? The phone is in the end based on the more simple build of 820 at the end. When comparing to Lumia 920.I'm glad you guys aren't having any issues but it is a VERY widespread issue with the phone. I'm in an Alltel convergence market so that may be the issue but regardless. Very high return rate on the 822.
You don't have to read too many forums to see that it is a widespread problem, not just local to Honestabebread's area. I don't know how the return rate compares to other models, but at this point, I'm still not convinced that the majority of the problems are hardware. I want to see how it works after the Portico update, and THEN make that call. For now, though, I'm still convinced that it's OS/Firmware/Software related. IMO it's too widespread to be as much hardware as many people think.
As to why some and not others? We all have different configurations, and we all use our phones different ways. That by itself can be enough to make the difference. It could be that my keeping BT on all the time, and someone else never using BT is my problem. But that third person, who also doesn't use BT, may have his phone configured in a way that it exposes a different bug. And that fourth person, something else. We are early adopters. This is where the bugs come out to play.
Just today, I was using Package Tracker, and I scanned a barcode, then tapped the checkmark to submit, before putting a name of the package in. I got a messagebox, then tapped ok, then tapped the combobox to pick a carrier, which triggered a reboot for some reason. So yes, there are still bugs in the system, and yes, I'm convinced that they will get worked out. I'm sure there are some hardware problems, but I also believe that the majority of the phones being replaced don't need to be - they need the update.
Yes, I could be wrong, but that's where I stand until the update comes out to prove one way or the other.
Hmmm.... Somehow I missed that. Weird. That would lead me to lean toward firmware, though. But I'd agree with the person that he was replying to, that we don't seem to have as many problems as others. At least that's my perception.
Well its $50 after rebate but I always go by the pre-rebate price. A habit I developed as a rep.
No. Its because people get upset if you tell them a phone is $100 and then at checkout they have to pay $150. And I train my reps to include the upgrade fee up front as well. As for not sending them in, I cut out the rebates and put them in addressed envelopes for my customers so there was nothing I could be blamed for.I assume that is because a majority of people fail to send in their rebates?
No. Its because people get upset if you tell them a phone is $100 and then at checkout they have to pay $150. And I train my reps to include the upgrade fee up front as well. As for not sending them in, I cut out the rebates and put them in addressed envelopes for my customers so there was nothing I could be blamed for.