Hi,
Thanks for contacting WhatsApp. Our support
team has received your request (# 3297117). Please check the following before
proceeding:
1. First and foremost, please make sure
that you are using the latest version of WhatsApp from Marketplace:
WhatsApp | Windows Phone Apps+Games Store (United States)
2. Have you read our FAQ? Please
visit:
WhatsApp :: Faq
3. If you are having problems connecting to
WhatsApp, please be sure to read this article:
WhatsApp FAQ - I cannot connect to WhatsApp on my Windows Phone!
If you still have problems or questions
after these steps, please respond to this email and we will do our best to help
you.
Thanks!
WhatsApp Support Team