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  1. Pete's Avatar
    Put simply, it's your choice. Each of the three markets have their differences, it's up to the customer to choose what they're happiest with.
    02-03-2015 08:03 AM
  2. Andrea988's Avatar
    I really dislike these questions. At the end of the day, you know why you shall stay or not stay .
    I agree totally. I also don't understand all the fuss about the apps WP do or don't have. Out of the hundreds of thousands they do have, I have found more than enough to suit my wide and varied needs despite being with Android since it appeared on the market. I think its absurd the way people get pulled in over the apps argument pushed by Android.

    And the idea of Windows working seamlessly across all devices appeals to me too. We'll have to wait and see how well it integrates of course but for me there is no better OS out there and I think if a lot of people using Apple and Android devices gave it a try they would not want to go back. I've seen absolutely nothing that makes me want to trade in my Windows phone for anything else.
    02-03-2015 08:21 AM
  3. RumoredNow's Avatar
    Some people use more than one type of OS... I LOVE Windows for Phones. Try an Android tablet for games and media consumption if you want to give it a spin. A new phone can always come later.
    02-03-2015 10:58 AM
  4. gpobernardo's Avatar
    Ummm now m feeling to be with windows.
    Glad to know.

    But if you were looking for what others think makes them choose Windows Phone over other "competitors", then mine would be the user experience and customization options... and that other "competitors" seem to force the consumer to want what "they" want rather than giving what the consumers say they want. MS differs by opening their ears to consumer feedback, which is what Windows 10 preview is all about. I personally dislike the user experience in other "competitors", but if you have the liberty to try them out (in stores where there are demo phones) you can choose which among these platforms you like the best.
    02-03-2015 11:05 AM
  5. David Ta's Avatar
    I decided to get rid of my Lumia 1520 in order to return to Apple device as iPhone 6. The very reason for my decision is that I have a feeling of that Microsoft disrespected me.

    I have been a loyal fan of Nokia for many years, consequently, I made up my mind to leave my iPhone 4S for a Nokia device as Lumia 1520 early 2014. I never thought I would give up on my Lumia just after 11 month. Recently, Microsoft released the official Denim update and Finland customers are those who received it first. Then a lot of countries got the update including almost European regions, Thailand, Taiwan, Indonesia, etc,... However, my device is still yet to be upgraded.

    I contacted the Microsoft Lumia Vietnam to ask for an explanation, one guy made me a call and we had a talk.
    - "The Denim update is available to roll out in Vietnam but we delayed the release due to low internet broadband quality and carriers", said he.
    - "Oh, my dear. My device is an international one and there is also no existence of locked devices in Vietnam, thus such problems mentioned would never apply. Don't you remember budget phones like Lumia 520, 525, 720, etc... all already got updated", I replied.
    - That guy stopped talking and kept silent for awhile.
    - "Is there any difference between an unlocked 1520 being distributed in my country and in other regions?", I continued to ask him.
    - "Not at all", said he
    - "As you said, one similar device, same price and one update, please enlighten me why I and other Vietnamese customers have always been to receive the update after other regions? Why can your rival Apple push out the update to all devices of its in just a day? I want to know if Microsoft adopted the strategy of discriminating customers? Because some Lumia 1520 owners in Vietnam weren't patient enough, so they flashed the original rom to the region Finland and their devices got the Denim", I kept asking him.
    - "I have no idea, but I hope you will stay with us", he replied.
    - "That's fine. We can stop here because I already knew the reason so well. Thank you so much for spending your precious time with me", said I.

    I'm always willing to wait for something worth my patience no matter how long it takes. Nonetheless, Microsoft treated me like a fool, I realized this waiting game was nothing but a waste of my time. Therefore, I decided to quit because I don't wanna get insulted any more. I don't know how you guys really feel when you purchased a flagship device, and then budget devices and similar devices got updated excluding yours. Is it really comfortable at all?

    Currently, I've been looking forward to the launch of Sony Xperia Z4. iPhone 6 is just for temporary use; it never satisfies me because its camera and music listening functions can never be compared with Sony devices. Only one thing I'm so sure now Lumia 1520 was the first windows phone smartphone I ever grabbed and it will also be the last one. I got a very valuable lesson "NEVER SAY YES TO WINDOWS PHONE".
    Deomin likes this.
    02-06-2015 11:48 AM
  6. fatclue_98's Avatar
    Therefore, I decided to quit because I don't wanna get insulted any more.
    Your rep was trying to explain the carrier situation but it doesn't sound as if you understood. If you read some of the previous posts you'll see where others, myself included, explained that just because a device is unlocked doesn't mean the regional carrier will sign off on an update. Apple only makes one phone model so it's less tedious to roll out updates. Still, carriers have to sign off on updates to make sure they're compatible with their network and they won't cause any harm. I think you're directing your disappointment at the wrong party, but you're certainly free to do whatever you choose. Your choice doesn't affect me in any way, but as a member of this forum I feel it is my duty to provide whatever knowledge I may have. As Capt. Kirk would say, "that is the Prime Directive".
    Guytronic likes this.
    02-06-2015 02:35 PM
  7. David Ta's Avatar
    My dear,
    Thank for sharing your knowledge. However, I don't think regional carrier is a good reason to exempt Microsoft's responsibility from this matter.

    Would you mind telling me where the update comes from? Directly from Microsoft server or regional carriers server? My Lumia 1520 was bought directly from an official distributor in Vietnam, and Vietnamese carriers never get involved in sale of Lumia 1520. I still don't understand how the carriers play an important role in rolling out update because they neither sell device nor give tech support and warranty service.

    Quite many windows phone fan told me you couldn't ask Microsoft to do as exactly as what Apple did because the Cupertino company only makes one phone model. I think Apple must-do job is not less complicated than that of Microsoft because it has to develop software for all models of iPhone (4S,5,5S) and tablets iPad (3,4,Air) and iPod touch 5th Gen while Microsoft only focuses on phone with different varieties. No one can tell exactly which company does a heavier job. Nonetheless, Apple always does a very good job in rolling out update as all of its devices can get upgraded in just one pre-determined date regardless of regions. Still I own an unlocked iPhone 4S - Singapore region which has been being used by my mother in Vietnam, and it received the iOS 8.0 since the release of OS and also got updated to iOS 8.1.3.

    Perhaps, my expectation is too high for Microsoft to reach. The Redmond company is still a tech giant, however neither is its mobile division in comparison with Apple, Samsung or LG, etc... A big company never says something like we're done creating software, but when the update will be released is not our responsibility, it depends on the carriers. I remember in the presentation show of windows 10, Microsoft officials told audiences that the difference between Microsoft and Apple as FUTURE vs FASHION, meaning that Microsoft's technological capabilities exceed Apple's. That really makes me laugh.

    I think if you fail to give your customers equal treat, this is absolutely your fault. Don't blame it to anyone else but yourself. Obviously, Microsoft does not care about its users much unless the Redmond could have gotten the situation better.

    Thus, I chose to quit and I also never grab to any Microsoft brand smartphone. I loathe to enjoy such never-be-worse experiences again. I used to think I wanted to be as loyal to Microsoft as I was to Nokia. I realized I'm totally wrong.

    Regards.
    02-06-2015 05:32 PM
  8. fatclue_98's Avatar
    ^it seems as though you made up your mind in spite of explanations already posted. Good luck.
    Guytronic likes this.
    02-06-2015 06:14 PM
  9. a5cent's Avatar
    If you read some of the previous posts you'll see where others, myself included, explained that just because a device is unlocked doesn't mean the regional carrier will sign off on an update.
    You're right of course, but could it be that David Ta isn't really talking about an unlocked device, but rather about an unbranded device? Unbranded devices don't require the carrier to sign off on an update. In most countries there is no such thing as a locked smartphone, so many people outside the U.S. don't understand that there is a difference. Could that be the misunderstanding here?

    - "The Denim update is available to roll out in Vietnam but we delayed the release due to low internet broadband quality and carriers", said he.
    If the MS rep didn't ask you for your device's firmware/country/carrier variant information, then he can't tell you why Denim is still not available to you. For all he knows you may have imported a device from another country, in which case the broadband quality and the carriers in Thailand are completely irrelevant.

    If you have a carrier branded device, then you should be mad at your carrier, not MS. Otherwise you're probably right to blame MS.
    Vyenkatesh likes this.
    02-06-2015 06:48 PM
  10. David Ta's Avatar
    Dear friend,

    Thank you for your reply. Previously, I thought unlocked/unbranded/international versions of some device were the same but they are not.

    In my post, actually I mentioned the unbranded/international device which would never be restricted by carriers. In my country Vietnam, iPhone has been the best selling device since 2010, that's why carriers only sell iPhone with a 1-year contract, however, the price is so high and fixed at around 850 USD. With such a high price, Vietnamese carriers don't dare to take risk of selling unlocked/locked device in order that they can't compete with smuggled phones which are sold at lower price. If you don't want a contract, you have 2 options to possess this device, buying from a official retailer at 890 USD or grabbing a cheaper smuggled one.

    Lumia 1520 and other smartphones are totally unbranded and get distributed in official retailers but not via carriers. The only difference between smuggled and officially distributed devices is warranty. I spent 4 years in Singapore, the government here bans the carriers from supplying unlocked/locked devices to their clients. Thus, only unbranded smartphones are allowed in Singapore, the solely bond between carriers and clients is 2-year contract. Similarly to Vietnam, unbranded/international iPhone in Singapore is overpriced at round 850 USD.

    My Lumia 1520 is an international one, and it has not received the Denim while the owners of the same device in Finland, Thailand, Indonesia, etc,... all received it. Especially in Indonesia, Lumia 1520 owners has received the latest build of Denim (8.10.14226.359) while the current build (8.10.14219.341) has not rolled out to a lot of devices. The only solution for those who want to grab the Denim like me is to flash the original rom from Vietnam to regions which are eligible for the update like Finland.

    Before I had a talk with a guy from Microsoft Lumia Vietnam, I had submitted my ID/Microsoft account/Firmware/carrier variant to them. Still I don't understand why that guy blamed the low internet broadband quality and carriers for the delay of Denim update. He said as if he came from a different universe. Vietnamese carriers never sell any Lumia device since Nokia introduced its products in Vietnam. Only iPhone and iPhone. Perhaps, he thought I knew nothing about Lumia phones and just wanted to calm me down by giving me useless explanations.

    Lumia smartphones distributed in Vietnam are absolutely unbranded/international versions. Currently, budget devices such as Lumia 520, 525, 620, 625, 720 and 1320 - Vietnam region are those which got updated just a little bit after unbranded Lumia 1520 - Finland region. Last week, I gave so much thought on whether I kept playing waiting game with Microsoft or changed my 1520's rom to somewhere else to grab the update? Finally, I came out with the choice of giving up on my 1520 because I couldn't persuade myself either to waste my time to play this game or to spend efforts to flash the rom. It did not make any sense. I paid the similar price for the same device but my 1520 has been always received the update after other regions. This is the second time Microsoft failed me since the Cyan update. I think Finland and other regions who received the update first are deeply favored by the Redmond giant, so the company always gives them the priority.

    Earlier last year, I spent 800 USD to become an *****. 11 months later, I spent another 850 USD for an iPhone 6 in order not to be an ***** anymore. I'm grateful to Microsoft so much because they make me wiser. Thank you. Microsoft.
    Last edited by Laura Knotek; 02-06-2015 at 10:22 PM.
    02-06-2015 09:33 PM
  11. Piratelooksat40's Avatar
    I agree totally. I also don't understand all the fuss about the apps WP do or don't have. Out of the hundreds of thousands they do have, I have found more than enough to suit my wide and varied needs despite being with Android since it appeared on the market. I think its absurd the way people get pulled in over the apps argument pushed by Android.

    And the idea of Windows working seamlessly across all devices appeals to me too. We'll have to wait and see how well it integrates of course but for me there is no better OS out there and I think if a lot of people using Apple and Android devices gave it a try they would not want to go back. I've seen absolutely nothing that makes me want to trade in my Windows phone for anything else.
    That is exactly what I thought until I switched. It is amazing, I can actually do my banking on my phone with an app, I can listen to siriusXM on my phone with an App, I can facetime, snapchat and actually use any native app. My outlook experience is better on the iPhone than the Windows phone. I really did not know what I was missing in terms of apps, until I made the switch.

    I am not encouraging anyone to switch. I actually would love to see Microsoft succeed. If I could get the app support and a good music organizer/player I would come back in a minute. I sincerely hope this problem get's fixed. But by saying the apps are good enough, does not incite rapid change on Microsoft's part. They need to find a way to run iPhone or Android apps on their phone. They do that and they solved a big hole.
    02-07-2015 07:47 AM
  12. denispage's Avatar
    I'm really thinking about exchange my Lumia 1520 for an iPhone 6.
    The MS update process is a shame, a total shame. We can try to argue listing 10000 arguments. But the fact is, Apple does a MUCH BETTER job in update spacing.
    I'm using Windows Phone since the release, my first one was the Samsung Focus.
    Despite the huge gap of apps, companies giving up with their apps (like bank of America, American airlines ,etc), I always loyal to the platform, but it's sad to see, after years, MS CAN'T delivery an update globally like Apple.
    I'll wait until the end of feb, if still no Denim for my unlocked operator free 1520, I'll get an IPhone 6 in Canada.
    Sad to say that after all these years...
    Last edited by denispage; 02-07-2015 at 08:14 PM.
    02-07-2015 07:30 PM
  13. ShinraCorp's Avatar
    Unbranded 1520? Where did you get it from since it doesn't sound unbranded at all.... I mean they're multiple regions and carriers that gave out the Denim update for the 1520 already so it's odd that you didn't get it.

    Of course you could say that Apple updates are better since they control everything related to their products. If they didn't then the carrier couldn't carry the iPhone (part of some agreement I assume)
    02-07-2015 07:37 PM
  14. denispage's Avatar
    Unbranded 1520? Where did you get it from since it doesn't sound unbranded at all.... I mean they're multiple regions and carriers that gave out the Denim update for the 1520 already so it's odd that you didn't get it.

    Of course you could say that Apple updates are better since they control everything related to their products. If they didn't then the carrier couldn't carry the iPhone (part of some agreement I assume)
    Unbranded I meant operator free.
    The reason that MS can't update faster could be many, I do understantd, many versions, many operators, testing, etc ,etc, etc. But the reallity is: Apple does a MUCH better update process, and that's matter for the customerr. Update is a strong reason that I'm planning to change to an iPhone. And believe me, I'm not happy doing this. But I don't want to waiting "in the dark" my updates, receiving answers like: Is comming. Just wait. Few weeks, etc, etc ,etc.
    If you think, that's the way to care about a customer, I do respect, but I'm getting tired of this.
    Last edited by denispage; 02-08-2015 at 10:24 AM.
    Jonnie LasVegas and David Ta like this.
    02-07-2015 08:21 PM
  15. Jean Sagarese's Avatar
    I have 206 more days and then I will be back at Apple that is where I was before, no problems with them, may upgrade the desktop but not sure. I don't know if I will get a iPad but if I do it will be the mini. Apple Pay already supports the one and only credit card I use unlike the Softcard
    02-07-2015 08:37 PM
  16. fatclue_98's Avatar
    I have 206 more days and then I will be back at Apple that is where I was before, no problems with them, may upgrade the desktop but not sure. I don't know if I will get a iPad but if I do it will be the mini. Apple Pay already supports the one and only credit card I use unlike the Softcard
    If you get the A/E Serve, you can link any debit card to it and not have to put any money in the Serve account. It's a workaround but it's not just limited to WP. It's a Softcard issue.


    Sent from my iPhone 6+ using Tapatalk because I feel like it.
    02-07-2015 10:09 PM
  17. David Ta's Avatar
    My dear, we share the same problem. I chose the solution of giving up on my 1520 to return to Apple iPhone 6. I think you must have read my comments above. I listed all of reasons why I decided to quit. In my country Vietnam, smartphones distributed legally via official retailers are totally unbranded/operator-free. Some users weren't patient enough, so they flashed the original rom to regions eligible for update like Finland, and they got the Denim. I didn't do such thing because I paid the same price for a similar device, customers in other regions received it first. What a logic!!!! I contacted Microsoft Lumia Vietnam and they replied me with stupid explanations as low internet broadband quality and operators. Vietnamese carriers only sell iPhone, how could I send them complaints????? At that time I realized how irresponsibly Microsoft has been taking care of flagship device owners. Therefore I left my 1520 for an iPhone 6 16GB after just 11 months. I'm a loyal fan of Nokia thus I had chosen 1520 in spite of my iPhone 4S still having worked well. I was so upset with Microsoft from the release of Cyan. Now I get a lot better although this choice is pretty costly. iPhone is overpriced in Vietnam and I paid 850 USD for the 16 GB version. I strongly recommend you to leave 1520, you can any device but please say NO to windows phone from this moment forth.
    02-08-2015 09:45 AM
  18. realwarder's Avatar
    What a junk thread this is...
    02-08-2015 03:03 PM
  19. Guytronic's Avatar
    ... It really is a junk thread :)
    Well would you rather this spread all over the forums?
    02-08-2015 04:00 PM
  20. fatclue_98's Avatar
    I just spent a little over a week test driving a 6+. It's an awesome device but there are some flaws I discovered along the way. Some are a nuisance, others are fatal flaws. Syncing with iTunes sometimes causes an error wherein it gets stuck at "analyzing data" and the process needs to be aborted and restart iTunes by killing the processes through Task Manager. That's a nuisance. Auto-upload to OneDrive is set to wi-fi only but it uses data (nearly fatal). What is unforgivable is the headset jack issue. There is a long list of complaints about the crackling, static and failure to revert to the main speaker after disconnecting the factory earbuds. This might seem like a nuisance to some but it shows a clear QC failure on Apple's part. I'll be damned if I'm paying close to a yard for a problem that is even posted on Apple's support forum and nothing has been done to ameliorate the situation and their customers are left twisting in the breeze.

    Something inside told me to hang on to the Green Monster (L1520) you know, just for s**ts and giggles. I've always defended Apple for the quality of their products but I feel as though some corners may have been cut and Cook needs to put someone at Foxconn to see WTF is going on. What's truly disturbing is the "oh well, it's no big deal" attitude on the Apple forums by their faithful. It's like they're getting their pockets picked and they should be grateful. Huh????
    02-08-2015 09:45 PM
  21. clvrbas's Avatar
    Yes... Windows does what I want without the insecurity of Android and vendor lock in and premiums required of Apple. But I guess others have different needs.

    ... It really is a junk thread :)
    I feel the same way. I may have to get an android for work though, my company only supports iOS and Android for our MDM BYOD solutions, no support for WP :(
    02-08-2015 10:04 PM
  22. erikpritchard's Avatar
    I switched platforms and carriers. I switched from ios to WP 8 and then WP 8.1. I switched from Verizon Wireless to ATT because I wanted the Lumia 1020.

    Back in October I was feeling like my 4S on the new 8.0 might soon get laggy. I like apple products but ay ay ay the cost. I had demo'd a lumia 520 back in April of 2014 and really liked it. So I sold my 4s and bought a Lumia 928.

    I loved having a real flash on my smartphone, I loved wp 8 and 8.1 Since much of my motive for smartphone ownership is based on taking pictures of my kids, I started looking at the Lumia 1020. After 13 years with Verizon Wireless, I switched to ATT (Ok, really I switched MVNOs, but close enough).

    WP 8.1 is a straightforward mobile OS that has never given me lag or restarts. It just works. It syncs well with email and calender. I've never been into the apps, so the smaller app store was a non-issue for me. Like I mentioned earlier, I'm in it for the camera. Having a browser and email/calender are great perks.

    I was surprised to find out today that WP 8.1 can't handle a simple bluetooth keyboard. Weird.
    02-08-2015 10:21 PM
  23. realwarder's Avatar
    Well would you rather this spread all over the forums?
    No. Please don't. Continue merging this stuff into one place. :)
    Guytronic likes this.
    02-09-2015 10:19 AM
  24. Wevenhuis's Avatar
    I started with an HTC HD2 with windows mobile 6.5.x. I swtiched to windows phone on an HTC titan x310e for 4 reasons:
    1. better battery life
    2. better camera
    3. No support of service to program store
    4. Microsoft ending support for service of OS (no more updates/bug fixes)

    HTC Titan x310e to Nokia lumia 1520
    Reasons:

    1. better battery life
    2.better camera
    3.Developers stopped supporting app updates for the windows 7 platform.
    4. My phone would not be able to upgrade to winodws phone 8 because hardware couldn't appraently match the new software architecture (windows NT).

    A bit of a shame. Both phones are still quite powerful hardware in their own right. Was especially saddend with the HTC Titan not being upgradable to winodws phone 8. It is still on par with the mid to low end lumia devices. Now its just sitting at home collecting dust. A pitty of the hard crafsmanship. It still is a beauty of a device. Wouldn't mind using it still as a back up device. Recently checked the windows phone 7 market place. Was saddend that things did seem to have dropped to a halt with app updates by developers. Many apps do work though but some are still buggy.
    I tried the samsung note one after the HTC Titan for a short while. Main reason being it supported stylus and handwriting to text support. I found myself though tweaking the OS, settings and apps a lot. It distracted me from getting things done. The amount of options were amazing, but too overwhelming. Windows phone somehow had a better balance of how the OS worked. Get in, get out, get things done was a moto by microsoft I remembered back then. For me windows phone provided that experience. I was hooked and sold my Note 1.
    02-13-2015 08:40 AM
  25. jweihrauch's Avatar
    So...hopefully this thread isn't too old...but my friend Aaron (ajst22) has recommended that I leave BlackBerry 10 and come over to the Windows side of mobile. Windows phone is the only one I haven't tried of the 4 major players. The reason I've stuck with BlackBerry is the following:

    - HUB - Unified inbox
    - Notification Light
    - Physical Keyboard (only BB, I know).
    - Call Quality
    - Quick Response via quick notifications
    - Great hardware
    - Screen Quality (Currently rocking the Passport).

    If I opt to try Windows phone out which models on AT&T should I entertain? Would appreciate direction because I'm absolutely clueless with Windows phones.
    02-14-2015 08:06 AM
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