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  1. Akash Patel's Avatar
    Like the inclusion of Windows 8/8.1 devices when you need to select a platform/device? If so, let me know and this is good proof that the current layout isn't working. I've actually asked about this before and I was assured the options were there, but it appears it either needs to be made more apparent or changed!
    yaa inclusion of windows8/8.1 devices when we need to select platform/device.
    The current option have mobile device or social network no option of choosing PC platform.
    And can you let them know that blitz brigade on windows 8/8.1 is having some connection issue with your server as it always shows connection error.
    07-12-2014 12:31 AM
  2. Craigtrain's Avatar
    And can you let them know that blitz brigade on windows 8/8.1 is having some connection issue with your server as it always shows connection error.
    I've been experiencing the same thing : /
    07-12-2014 06:43 PM
  3. Faraaz96's Avatar
    Nope! Am getting it daily! Wats wrong with urs? If u didn't knw Daily credits is only for 1st race not all races
    I'm not getting daily credits for 1st races either :/
    07-12-2014 07:06 PM
  4. alejoseed's Avatar
    When do you gonna make 512RAM device compatible with Heroes of orden and chaos? I truly truly wanna play that game
    07-12-2014 07:24 PM
  5. GohanGautham's Avatar
    I'm not getting daily credits for 1st races either :/

    What's up with these users Ryan? Y aren't they getting any bonus? And could somebody please let me know how this so called ticket issued by gameloft customer care works??
    07-13-2014 12:23 AM
  6. Akash Patel's Avatar
    What's up with these users Ryan? Y aren't they getting any bonus? And could somebody please let me know how this so called ticket issued by gameloft customer care works??
    It's the complaint number.
    If you don't get reply from their customer service(mostly they will reply you within 24hrs) you can send them the ticket number of your problem and they will reply according to that.
    07-13-2014 02:46 AM
  7. GohanGautham's Avatar
    It's the complaint number.
    If you don't get reply from their customer service(mostly they will reply you within 24hrs) you can send them the ticket number of your problem and they will reply according to that.

    Where do i send them?
    07-13-2014 02:51 AM
  8. Akash Patel's Avatar
    Where do i send them?
    So you wanna send them complaint about a specific game or they didn't replied to your problem?
    I guess you already have ticket number so mailed them here support@gameloft.com
    Make sure you add your ticket number in the subject title.
    07-13-2014 02:55 AM
  9. GohanGautham's Avatar
    So you wanna send them complaint about a specific game or they didn't replied to your problem?
    I guess you already have ticket number so mailed them here support@gameloft.com
    Make sure you add your ticket number in the subject title.

    Yeah I have a ticket for asphalt 8 flag changing! I will wait for some more time and then send them a mail! Thanks :)
    07-13-2014 03:29 AM
  10. Akash Patel's Avatar
    Yeah I have a ticket for asphalt 8 flag changing! I will wait for some more time and then send them a mail! Thanks :)
    flag changing?? or you can reply directly to the mail you got.
    07-13-2014 03:43 AM
  11. GohanGautham's Avatar
    flag changing?? or you can reply directly to the mail you got.

    Yeah Changing back to India! it said u have to contact our care and redirected to the support page! And ya btw Gameloft UK Just tweeted that Windows 8 update is live! U did ask somewhere earlier about W8's update right? Y don't u check it out now?
    07-13-2014 11:00 AM
  12. Akash Patel's Avatar
    Yeah Changing back to India! it said u have to contact our care and redirected to the support page! And ya btw Gameloft UK Just tweeted that Windows 8 update is live! U did ask somewhere earlier about W8's update right? Y don't u check it out now?
    Update was release few days back only.actually i like playing asphalt 8 on PC more due to more easy sets of control and we can get more medals then the phone version.
    Yaa just checked we can change our flag only once after that we need to contact customer care.
    07-13-2014 11:49 AM
  13. GohanGautham's Avatar
    Update was release few days back only.actually i like playing asphalt 8 on PC more due to more easy sets of control and we can get more medals then the phone version.
    Yaa just checked we can change our flag only once after that we need to contact customer care.

    Oh I didn't knw about that! Yeah the recent update introduced this restriction I think!
    07-13-2014 11:55 AM
  14. Akash Patel's Avatar
    Oh I didn't knw about that! Yeah the recent update introduced this restriction I think!
    i guess you will mostly get reply on Tuesday of IST as the GameLoft employees will be on their weekend holidays.
    07-13-2014 12:06 PM
  15. Mafiatounes's Avatar
    What is wrong with gt racing 2? On my Lumia 930 i can not read any text wich is all kind of scrambled or something...
    07-13-2014 01:33 PM
  16. Tourniquet's Avatar
    @Gameloft_Ryan Are there any news / timeline regarding the Uno & Friends pdate for Windows 8.1?
    07-13-2014 07:57 PM
  17. KrisJoeEll's Avatar
    GT Racing 2 updated with minor bug fixes. This update may address the constant alerts issue.
    07-14-2014 02:43 AM
  18. Deaconclgi's Avatar
    GT Racing 2 updated with minor bug fixes. This update may address the constant alerts issue.
    I believe so. I haven't received any spam alerts. I hope the next update fixes the issue with cars disappearing in the distances (their shadow can still be seen) and level of detail flickering in the background. I don't have those issues on my 1020 but there are many graphical issues on the 1520. Both devices are using the latest Windows Phone 8.1 Preview For Developers.

    The game needs to be optimized for 1080P/Snapdragon 800. It runs smoothly but there are graphical glitches, even glitches where the sky or water isn't rendered at all and black background is the only thing present.

    Can anyone get their progress to sync? My progress doesn't sync so I had to start a new game on my desktop, tablet and two phones. My IAP syncs though...
    07-14-2014 10:29 AM
  19. dans95tbird's Avatar
    Is anyone else having crash issues with Rival Knights mine attempts to load then just crashes.
    07-14-2014 04:26 PM
  20. AhmadSorour's Avatar
    Please Ryan please...can you fix Blitz brigade connection problem ? It's Just perfect but Connecting Issues Ruins EVERYTHING :'( plz fix it ! :(
    07-14-2014 05:42 PM
  21. Gameloft_Ryan's Avatar
    Yeah Ryan. Even I would like that to happen too as it's very easier to tell problems.
    Noted. I'll mention it today and see if there is something we can do!

    Thank You Ryan

    You are a credit to Gameloft
    Thanks for the kind words!

    yaa inclusion of windows8/8.1 devices when we need to select platform/device.
    The current option have mobile device or social network no option of choosing PC platform.
    And can you let them know that blitz brigade on windows 8/8.1 is having some connection issue with your server as it always shows connection error.
    Yep, I'll ask about it and as for the BB stuff, I'll mention that as well. I initially thought it was our servers were down for maintenance, but apparently not since it's an ongoing issue.

    When do you gonna make 512RAM device compatible with Heroes of orden and chaos? I truly truly wanna play that game
    There's no timetable yet for the next update. We're working on getting updates in the pipeline for a bunch of the Windows games now that we are more or less done with spamming non-stop launches for a little bit.

    What's up with these users Ryan? Y aren't they getting any bonus? And could somebody please let me know how this so called ticket issued by gameloft customer care works??
    I don't know what's going on with them. I suggest that people who are having issues with the first race win bonuses contact our support team to let them know about the bug. You can do it in the game or you can do it through our website. I'll also mention it to the appropriate people.

    Update was release few days back only.actually i like playing asphalt 8 on PC more due to more easy sets of control and we can get more medals then the phone version.
    Yaa just checked we can change our flag only once after that we need to contact customer care.
    There are some instances of your country not locking in, but in the future you will need to contact customer care to change your country, like you've done. Feel free to try switching in game to see if it allows you to swap.

    What is wrong with gt racing 2? On my Lumia 930 i can not read any text wich is all kind of scrambled or something...
    That's weird! Definitely send a screenshot in to our support team so we can work on figuring out the cause behind this problem!

    @Gameloft_Ryan Are there any news / timeline regarding the Uno & Friends pdate for Windows 8.1?
    Not currently. That's another Xbox enabled title so updates tend to take longer than non-Xbox titles. Due to this I don't have a time frame from the Dev team yet.

    Is anyone else having crash issues with Rival Knights mine attempts to load then just crashes.
    Have you tried reinstalling the game? If you have and it didn't solve the issue, please let our support team know. We'll need to get some tech information from you and probably crash logs to help ID the problem.

    Please Ryan please...can you fix Blitz brigade connection problem ? It's Just perfect but Connecting Issues Ruins EVERYTHING :'( plz fix it ! :(
    Yeah, I'm going to mention it to the appropriate people and see if we have noticed anything on our end.
    07-14-2014 06:35 PM
  22. AhmadSorour's Avatar
    Thanks Ryan :) I hope you fix that soon :)
    07-14-2014 08:58 PM
  23. Madan Gopal93's Avatar
    Hi Ryan can I please know why asphalt 8 is not available in the store for Lumia 525
    07-14-2014 10:36 PM
  24. v10type-r's Avatar
    Hey Ryan,

    So I jumped on Rival Knights right away, I was loving the game and made an in-app purchase for $10. After not even 2 days of playing, my game no longer loads past the start screen and just crashes.

    You mention to re-install the game, but if I do this then won't I lose all my progress and my in-app purchase?

    I was leading one of the events by a large margin with only about 6 hours left when my game all of a sudden would no longer load.. its been a couple weeks now since this started happening, I emailed Gameloft support the day it started to crash and I have yet to get a reply...

    what do I do now?

    I'm running on a Samsung Ativ-S
    07-15-2014 11:59 AM
  25. Akash Patel's Avatar
    Hey Ryan thanks gameloft on my behalf for making rival knights for windows 8(it works perfectly fine without any lag or issue)
    BTW still i am getting only green screen in Kingdoms and lords can you let them know about it.
    07-15-2014 12:38 PM
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