08-05-2018 04:14 PM
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  1. Jay7901's Avatar
    Hey Ryan any idea when asphalt overdrive is coming to WP? Really waiting to play that game. N is gameloft making a sequel to real football 2014?
    08-08-2014 06:34 AM
  2. dKp1977's Avatar
    @Ryan

    Turns out you get absolutely nothing when the boss isn't killed. So I spent 1800+ runes for nothing. -_- I didn't get any of the rewards, though I reached every single goal. Maybe you guys should add "Boss needs to be killed in order to redeem rewards" to the description. Really disappointing. :/
    08-08-2014 11:56 AM
  3. Visa Declined's Avatar
    @Ryan

    Turns out you get absolutely nothing when the boss isn't killed. So I spent 1800+ runes for nothing. -_- I didn't get any of the rewards, though I reached every single goal. Maybe you guys should add "Boss needs to be killed in order to redeem rewards" to the description. Really disappointing. :/
    In every game like this I've played, the boss needs to be killed to get the reward. I'm not sure why you thought this game would be any different.
    08-08-2014 02:21 PM
  4. dKp1977's Avatar
    In every game like this I've played, the boss needs to be killed to get the reward. I'm not sure why you thought this game would be any different.

    Because in other games it's explicitly explained, whereas here it's not.
    08-08-2014 02:27 PM
  5. Marrond's Avatar
    There was promo for Lumia 1520 owners with few Gameloft titles available for free. I've got few titles but now after I've upgraded WP to 8.1 they're "no longer available", how am I supposed to redownload them? Because if I can't that's some really ****ty deal right there.
    08-08-2014 11:33 PM
  6. Visa Declined's Avatar
    Because in other games it's explicitly explained, whereas here it's not.
    This is simply the way games are. Killing the boss is what matters, not traveling the distance to get there.
    08-09-2014 03:44 AM
  7. dKp1977's Avatar
    This is simply the way games are. Killing the boss is what matters, not traveling the distance to get there.
    Even though many - if not most - games are like that, it doesn't apply to every game. Magic Realms is different for example. And like I've said before, most games which require a kill in order to get rewards explicitely state that. Anyways, I didn't pay for the runes, I earned them all through different events, campaign progress and PvP matches, so I didn't really learn it the hard way. ;) Next time I know better. I'll save up 2000 runes, summon the boss publicly and keep fighting and fighting to unlock all rewards. :)
    08-09-2014 07:06 AM
  8. Stevo Zilik's Avatar
    Hi Ryan.

    Hi, I'm playing Rivali Knights on my Lumia 920. It started crashing on startup so I cannot play the game anymore. It could be something to do with linking in some people as friends in the Events section.

    Any ideas how to resolve?

    Thanks,
    Stevo
    08-10-2014 06:39 AM
  9. Cole831's Avatar
    Ryan,what about Minion Rush update
    08-10-2014 07:06 AM
  10. philhachey's Avatar
    I can confirm that this is happening to almost everyone on the windows os.
    None of the 20 members of my squad can connect. And also if I go to the in game global chat that is all anyone is talking about.

    I have not been able to play single or multiplayer for over 24 hours now and multiple members of my squad have submitted tickets.
    This has been repaired and its working better than ever. I'm finally getting way less lag and the game is playable and fun.
    08-11-2014 04:44 AM
  11. Sachinmeet's Avatar
    Gameloft says Captain America:TWS is free. Is it for windows phone too ??
    08-11-2014 05:20 AM
  12. dKp1977's Avatar
    This is simply the way games are. Killing the boss is what matters, not traveling the distance to get there.
    Sooo.. I've contacted Gameloft's customer care and not only did they return 2000 runes to my account, they also said that it's NOT to meant to happen this way. Every achieved awared should be granted, regardless if the boss had been killed or not. According to customer care devs are aware of the issue and providing a fix anytime soon.

    Gameloft says Captain America:TWS is free. Is it for windows phone too ??
    It's free in the German store: http://www.windowsphone.com/de-de/st...8-b1f1aaa34f5a
    Visa Declined likes this.
    08-11-2014 05:27 AM
  13. Usama Jawad96's Avatar
    Gameloft says Captain America:TWS is free. Is it for windows phone too ??

    Free in USA region as well but wasn't it always free?And you had to pay $0.99 after the first 2 levels?
    Captain America: TWS now available on Windows Phone | Windows Phone Central

    Or is the whole game free now?
    Or am I somehow mistaken? :p
    Sorry,I have a 512mb ram phone so haven't been really following this game :P
    08-11-2014 05:46 AM
  14. dKp1977's Avatar
    Free in USA region as well but wasn't it always free?And you had to pay $0.99 after the first 2 levels?
    Captain America: TWS now available on Windows Phone | Windows Phone Central

    Or is the whole game free now?
    Or am I somehow mistaken? :p
    Sorry,I have a 512mb ram phone so haven't been really following this game :P
    Tbh, I don't have a clue either. I downloaded it, played a couple of levels (2 or 3), but I can't remember if I ever had to pay something or not.
    Usama Jawad96 likes this.
    08-11-2014 05:48 AM
  15. Jay7901's Avatar
    Hey Ryan btw ice age adventure is crashing on start in my 525. I cnt even open it. Pls fix this issue.
    08-11-2014 06:20 AM
  16. Pranjal Rai's Avatar
    Hey Ryan, I just encountered a bug in the latest update of minion rush. When ever I start the game now, it opens as if it had been started for the first time, that is, it begins tutorials and never saves my progress. When I'm connected to the internet, it always has to restore my cloud data. So without net, I have no other option but to play from the beginning. Can you report this error. Thanks.
    08-11-2014 08:08 AM
  17. Geddeeee's Avatar
    There was promo for Lumia 1520 owners with few Gameloft titles available for free. I've got few titles but now after I've upgraded WP to 8.1 they're "no longer available", how am I supposed to redownload them? Because if I can't that's some really ****ty deal right there.
    That deal is now over unfortunately. It was available for a short time. Now you have to purchase the games (MC4, NOVA3, Asaphalt 7, Let's Golf 2 etc)
    Asphalt 8, GTR2 are still free....
    08-11-2014 08:44 AM
  18. Aryslan's Avatar
    Installed Rival Knights on thursday and stopped working on sunday. I have a Nokia Lumia 1520 with WP8.1.

    Edit:
    After launching the game, appears the loading screen. When its done and should appear the main windows game, the app crashes and closes itself. Always.

    Any way to fix it? Loved the game
    08-11-2014 02:02 PM
  19. Cole831's Avatar
    Ryan Minion Rush doesn't save progress?
    08-11-2014 03:39 PM
  20. Deaconclgi's Avatar
    Installed Rival Knights on thursday and stopped working on sunday. I have a Nokia Lumia 1520 with WP8.1.

    Edit:
    After launching the game, appears the loading screen. When its done and should appear the main windows game, the app crashes and closes itself. Always.

    Any way to fix it? Loved the game
    Rival Knights has been broken for the Windows platforms for almost 2 months now. The last time I was able to play was in JUNE!!!! Ryan has mentioned that the devs are aware and are working on a fix but I have not seen an official announcement or anything from Gameloft. The crashing affects Windows 8.1 and Windows Phone as well. I spent money on IAPs and put in a lot of time from day one and soon it will be 2 full months without an update.

    Gameloft support never contacted me back and it is really a shame as Rival Knights is an amazing game. The show stopping bugs killed it for me though. I don't even play the game anymore at all, not even on my Nexus 5 or iPad 4.

    It is a shame.
    08-11-2014 04:32 PM
  21. Gameloft_Ryan's Avatar
    Hi Ryan

    Here is a screenshot of the text corruption on GTR2 running on my 1520 with WP8.1/Cyan. I have also let Gameloft Tech Support know about the issue.. Thanks.

    Attachment 75762
    Thanks for posting this, I'll email it over to the team later today.

    I can confirm that this is happening to almost everyone on the windows os.
    None of the 20 members of my squad can connect. And also if I go to the in game global chat that is all anyone is talking about.

    I have not been able to play single or multiplayer for over 24 hours now and multiple members of my squad have submitted tickets.
    What device are you using to play the game?

    Hi Gameloft_Ryan.
    I've been having a problem with Modern Combat 5 in my Lumia 1520. I'm on the mission Breach Rinnoji Temple. But the game just stays at the loading screen. It doesn't progress to the game. I tried playing past missions and it just stays at the loading screens as well. I hope you guys can fix this coz its a great game and I don't want it to go to waste.
    The team is aware of some loading issues right now with MC5. They are currently running tests on different Windows devices to try and get to the bottom of it. I'm hoping this will either be addressed in a hot-fix or with Update 1.

    It's not one of the game events. Players can pay 200 runes and summon an epic boss. They can then choose to make it publicly accessible, so that everyone can fight it, or choose to make him private. In this case the player who summoned the boss can invite friends to help him. I summoned mine private, so that I would have enough time to achieve every single goal (15 wins, 30 wins, 45 wins. 215 damage, 450 damage, 650 damage and so on). I've achieved all of them in the meantime and invited my friends. Since there are only 3 people other than me actively fighting the boss, with 8 hours remaining until he escaped, it's highly unlikely we'll be able to kill him (he still has 9400 health points). So I really hope that it's not required to kill him in order to get the rewards for the goals I achieved. The description doesn't say anything about it, so I think it doesn't matter. But I'm not sure. Well, I'll know for sure in 8 hours. ;)
    But I think it would make more sense if rewards for goals could be redeemed right after they're achieved rather than having to wait until the event is over.
    I saw you talked with our support team and was able to address this problem. Yay for GL support!

    Hey Ryan, still experiencing this problem and can confirm it happens on both my phone and my surface pro 2. no messages from you in the in-game mail and I wouldn't even know where to start to hack a game, or anything for that matter!
    Thanks for letting me know!

    Hey Ryan any idea when asphalt overdrive is coming to WP? Really waiting to play that game. N is gameloft making a sequel to real football 2014?
    Asphalt Overdrive is scheduled to come out later this year. I believe the new goal is Fall, but I haven't seen a confirmed date yet.

    @Ryan

    Turns out you get absolutely nothing when the boss isn't killed. So I spent 1800+ runes for nothing. -_- I didn't get any of the rewards, though I reached every single goal. Maybe you guys should add "Boss needs to be killed in order to redeem rewards" to the description. Really disappointing. :/
    I agree that better language could have been used in that situation.

    There was promo for Lumia 1520 owners with few Gameloft titles available for free. I've got few titles but now after I've upgraded WP to 8.1 they're "no longer available", how am I supposed to redownload them? Because if I can't that's some really ****ty deal right there.
    Well the promotion is over now, but if you had them previously and they are listed as unavailable it might be because they need to be updated to work with 8.1.

    Hi Ryan.

    Hi, I'm playing Rivali Knights on my Lumia 920. It started crashing on startup so I cannot play the game anymore. It could be something to do with linking in some people as friends in the Events section.

    Any ideas how to resolve?

    Thanks,
    Stevo
    Hey Stevo - The team is working on a fix for the Rival Knights issue and has been for a while. There were several factors that needed to be addressed to stabilize the game so it's taken some time for them to do so.

    Ryan,what about Minion Rush update
    Are you asking about the Jelly Map Update?

    Gameloft says Captain America:TWS is free. Is it for windows phone too ??
    Yup, it should be free across all platforms at this point in time.

    Free in USA region as well but wasn't it always free?And you had to pay $0.99 after the first 2 levels?
    Captain America: TWS now available on Windows Phone | Windows Phone Central

    Or is the whole game free now?
    Or am I somehow mistaken? :p
    Sorry,I have a 512mb ram phone so haven't been really following this game :P
    We previously had released a version where you could demo a couple of levels on Android, but we didn't use that same model on Windows.

    Hey Ryan btw ice age adventure is crashing on start in my 525. I cnt even open it. Pls fix this issue.
    Please report any crashes to our customer support team (: They will get all of the necessary tech specs from you and it'll help them ID the problem.

    Hey Ryan, I just encountered a bug in the latest update of minion rush. When ever I start the game now, it opens as if it had been started for the first time, that is, it begins tutorials and never saves my progress. When I'm connected to the internet, it always has to restore my cloud data. So without net, I have no other option but to play from the beginning. Can you report this error. Thanks.
    What device are you playing on? That's a really strange error and I'd suggest reporting it to Customer Care through the game as well as posting here.

    Installed Rival Knights on thursday and stopped working on sunday. I have a Nokia Lumia 1520 with WP8.1.

    Edit:
    After launching the game, appears the loading screen. When its done and should appear the main windows game, the app crashes and closes itself. Always.

    Any way to fix it? Loved the game
    It's being worked on as I type this!

    Ryan Minion Rush doesn't save progress?
    Minion Rush does save progress. If you're having issues with it not saving progress, please report it to customer care through the game! It'd be a huge help if you did that.

    Just an FYI: I'll be going on vacation on Wednesday evening and will not be on social media or WPCentral for about 1.5 weeks. If I don't answer your post or PM it's not because I hate you, it's just I'm on a beach in North Carolina enjoying no Internet.
    08-11-2014 06:07 PM
  22. sfknet's Avatar
    Hey Ryan

    Still waiting on that update that will make Rival Knights work again.
    As I havent't received any news from game support, I'll leave it here for you too : it's a savegame problem.
    Here's why :
    - switched from Lumia 920 to Lumia 930
    - game reintalls
    - game launches just fine
    - restore online savegame (from fbook connexion) -> game crashes after restore is complete
    - game crashes again on startup

    Also I'm wondering if I should avoid Gameloft games on WP altogether : I found Dungeon Gems on the store and thought 'hey, that game looks nice !'.
    Well, it looked nice up until after dungeon 5 when it crashed and now I am stuck on the blue Gameloft screen at startup....

    /sigh
    08-12-2014 12:35 PM
  23. alespo's Avatar
    hi ryan, know anything new about the rival knights problem?
    08-12-2014 02:58 PM
  24. dKp1977's Avatar
    Jesus, do you guys even read other posts? Ryan stated exactly a couple of posts above on this very page, that Gameloft is currently working on a fix for Rival Knights.
    DennisvdG likes this.
    08-12-2014 03:18 PM
  25. Cole831's Avatar
    Hey Ryan just talking about Minion Rush.Everything now OK after reinstall ;) tnx
    08-12-2014 03:52 PM
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