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  1. missionsparta's Avatar
    Now Unlimited Spider-Man is the latest GameLoft game to join Rival Knights as one giant lock up fest. Any reason you guys are even making games anymore? Because about 97% of them are unplayable. Sending tickets and contacting support does nothing. I heard great things about Gameloft, but have to tell you....they are one giant joke.
    DennisvdG likes this.
    09-18-2014 12:37 AM
  2. missionsparta's Avatar
    I got a question, how is the performance of gameloft games on a surface rt? Any help?
    The performance of Gameloft on antything Windows is crap. These guys did the cheapest crappiest ports they could, shoved them out the door, and then abandon them.
    09-18-2014 12:39 AM
  3. psoham777's Avatar
    Does spider man unlimited support cloud saves? Is it a requirement that I sign in with my facebook account?

    TIA
    Gt racing 2 doesn't support cloud saving, even dungeon hunter doesn't(that's what I've seen in this thread) & there are many other gameloft games which doesn't. You can sign in with your fb account, make friends get spidey energy, that's it. Also its very recent game with many bugs, I don't think it'll support cloud saving
    09-18-2014 12:42 AM
  4. psoham777's Avatar
    Now Unlimited Spider-Man is the latest GameLoft game to join Rival Knights as one giant lock up fest. Any reason you guys are even making games anymore? Because about 97% of them are unplayable. Sending tickets and contacting support does nothing. I heard great things about Gameloft, but have to tell you....they are one giant joke.
    I agree many gameloft games have bugs, many of them, but not 97% of them have it, I've played many games before, completed it, uninstalled it. Even I am frustrated with Spiderman unlimited, gt racing 2(gt racing doesn't start on my phone, it crashes as soon as I open it, that's when my phone has 1 Gb ram, this has been happening for more than 10 days)
    I really hope gameloft fixes the bugs soon, or else I'll go mad
    09-18-2014 12:47 AM
  5. Jonathanmr7's Avatar
    I guess ryan leave the building and no work here anymore...
    09-18-2014 02:02 AM
  6. missionsparta's Avatar
    I guess ryan leave the building and no work here anymore...
    Feel bad for the guy. He gets told the truth.... That they make ****. He then has to go back and tell his bosses that everyone of complaining that they make ****. The he had to come back and pretend he knows nothing. They should stick the CEO on here for a week until he is shamed into making sure things actually are fixed and that new products are released on a better state.
    DennisvdG likes this.
    09-18-2014 05:08 AM
  7. psoham777's Avatar
    Unfortunately I even have this same problem and the most important bug is I can't play offline. I tested it on my ipad3 and note 3 and both work offline but only Windows phone had this offline bug. Please fix these both

    If you switch off your phone, this happens. This has happened many a times with me too. From 2-3 days I haven't switched off the phone & everything is fine
    09-18-2014 06:44 AM
  8. HyperKid's Avatar
    If you switch off your phone, this happens. This has happened many a times with me too. From 2-3 days I haven't switched off the phone & everything is fine
    Nope never I can assure you that I have not switched off my phone. And what has switching off a phone has to do with with playing offline???
    It's a bug that's only and only present in WP.
    09-18-2014 07:13 AM
  9. psoham777's Avatar
    Nope never I can assure you that I have not switched off my phone. And what has switching off a phone has to do with with playing offline???
    It's a bug that's only and only present in WP.

    Even I thought the same, but still that worked for me. This game doesn't open offline, it needs Wi-Fi only. If you try to open it using mobile data, the game would open but it'll say your are offline, so you can only play unlimited mode! Strange bugs. Also sometimes it crashes
    09-18-2014 10:20 AM
  10. HyperKid's Avatar
    Even I thought the same, but still that worked for me. This game doesn't open offline, it needs Wi-Fi only. If you try to open it using mobile data, the game would open but it'll say your are offline, so you can only play unlimited mode! Strange bugs. Also sometimes it crashes
    Great just more bugs I suppose.
    09-18-2014 11:33 AM
  11. GohanGautham's Avatar
    Hey Ryan Asphalt 8 Has been updated with a new location called San Diego or something and also new cars like Koenigsegg Agera one:1 ! Its called Asphalt Metal Update! Wen will hit windows phone? :( This month at least? :/ We'l miss the events! :(
    09-18-2014 12:30 PM
  12. HyperKid's Avatar
    Hey Ryan Asphalt 8 Has been updated with a new location called San Diego or something and also new cars like Koenigsegg Agera one:1 ! Its called Asphalt Metal Update! Wen will hit windows phone? :( This month at least? :/ We'l miss the events! :(
    Ryan is gone bro......
    09-18-2014 01:03 PM
  13. dKp1977's Avatar
    Ryan is gone bro......
    Even though I doubt that, could you blame him? Honestly? He's been made the scapegoat for mistakes the devs of the company he's working for made several times my many of the users around here. If I were him, I'd certainly don't give a flying f*ck anymore wasting my time around here.
    HyperKid likes this.
    09-18-2014 01:10 PM
  14. missionsparta's Avatar
    Even though I doubt that, could you blame him? Honestly? He's been made the scapegoat for mistakes the devs of the company he's working for made several times my many of the users around here. If I were him, I'd certainly don't give a flying f*ck anymore wasting my time around here.
    While I agree its not his fault, it sure as hell isn't these peoples' fault either. The paid games...its ridiculous that they took money. The free ones with iap, same thing. I guess the fully free games are what they are.

    But is there is an possibility of an app taking money for its purchase or iap, with enough complaints Microsoft should pull the app before more money is taken for a product that the company as no intention of fixing. Most of these complaints aren't bugs, but unusable games (Rival Knights for example).
    Last edited by missionsparta; 09-18-2014 at 01:57 PM.
    09-18-2014 01:46 PM
  15. dKp1977's Avatar
    While I agree its not his fault, it sure as hell isn't these peoples' fault either. The paid games...its ridiculous that they took money. The free ones with iap, same thing. I guess the fully free games are what they are.

    But is there is an possibility of an app taking money for its purchase or iap, with enough complaints Microsoft should pull the app before more money is taken for a product that the company as no intention of fixing. Most of these complaints aren't bugs, but unusable games (Rival Knights for example).

    I tend to disagree. PC games cost 10 to 20 times as much. And many of them get published bugged as hell. Even though I wholeheartedly agree with you that critical bugs shouldn't exit in the first place, they should at least be addressed as fast as possible. Unfortunately that's not always as easy as it seems. Especially when you're working on multiple projects across different platforms.
    09-18-2014 02:26 PM
  16. Andrei Dorin's Avatar
    While I agree its not his fault, it sure as hell isn't these peoples' fault either. The paid games...its ridiculous that they took money. The free ones with iap, same thing. I guess the fully free games are what they are.

    But is there is an possibility of an app taking money for its purchase or iap, with enough complaints Microsoft should pull the app before more money is taken for a product that the company as no intention of fixing. Most of these complaints aren't bugs, but unusable games (Rival Knights for example).
    At me Rival Knights work perfectly ..lil lags when enemy crash on ground L520
    Jonathanmr7 likes this.
    09-18-2014 04:39 PM
  17. DennisvdG's Avatar
    Even though I doubt that, could you blame him? Honestly? He's been made the scapegoat for mistakes the devs of the company he's working for made several times my many of the users around here. If I were him, I'd certainly don't give a flying f*ck anymore wasting my time around here.
    Yeah it's very understandable that Ryan would get crazy in this threat from all our complaints, but our complaints wouldn't exist if they poured a reasonable amount of effort into their games. So I've concluded that the one who's at fault is the person/people at Gameloft who decide how much attention Windows Phone gets.

    At this point in time it's clear that they don't give two farts about giving us the best experience, they just want to pump out as many ports as possible and if that means the quality is through the floor then so be it.

    Oh and don't even get me started on the "customer support", more like "send us your questions and we'll send you a message back without an actual answer to your question".
    09-18-2014 05:08 PM
  18. HyperKid's Avatar
    Yeah it's very understandable that Ryan would get crazy in this threat from all our complaints, but our complaints wouldn't exist if they poured a reasonable amount of effort into their games. So I've concluded that the one who's at fault is the person/people at Gameloft who decide how much attention Windows Phone gets.

    At this point in time it's clear that they don't give two farts about giving us the best experience, they just want to pump out as many ports as possible and if that means the quality is through the floor then so be it.

    Oh and don't even get me started on the "customer support", more like "send us your questions and we'll send you a message back without an actual answer to your question".

    Customer supports big time. I mean A SERIOUS BIG TIME. I mailed them,tweeted them, posted on their wall and guess what? Nothing
    The Spiderman game was great but having bugs in simple tasks like health regenerating and can't play offline was a serious problem. It worked perfectly on my note 3 and iPad 3 but my 1020 had to suffer this fate (the offline bug is only on WP version whereas the health bug is one everyone)
    The only game for me that is FOR NOW perfect is Asphalt 8 which I don't know how will that last long.
    09-18-2014 05:54 PM
  19. HyperKid's Avatar
    Even though I doubt that, could you blame him? Honestly? He's been made the scapegoat for mistakes the devs of the company he's working for made several times my many of the users around here. If I were him, I'd certainly don't give a flying f*ck anymore wasting my time around here.
    Your right. He doesn't deserve all this. After all he is doing his best by helping us as much as possible so I don't blame him either.
    What really bugs me is that why their games suffer to do basic stuff?? The Spiderman unlimited which suffers from the health bug and the unplayable offline bug, then there's no response from the team. Whether you mail them with screenshots,tweet them no reply no nothing. These things just makes me frustrated.
    Now look at the latest example, the latest update of Asphalt 8 with Metal play which is basically using Metal .api from Apple has some effects. The problem? Forget WP for now (i mean not in update) but heck Android phones like S5 won't even get updates at the same date, have to wait for ~2 weeks without these effects even though Adreno 330/420 are way powerful than Apple's GPU. But all they want is to support iOS only. Thats it.
    This just proves that market share is not everything.


    Also I wanted to add that they don't even give WP users option to set graphics for low,medium and high. Even though every Android phone has this option, no WP has this. So even I don't know why they ditched this option either!
    09-18-2014 06:19 PM
  20. psoham777's Avatar
    I just hope, we get the updates soon. Gameloft really needs to focus on windows
    09-18-2014 11:23 PM
  21. GohanGautham's Avatar
    Customer supports big time. I mean A SERIOUS BIG TIME. I mailed them,tweeted them, posted on their wall and guess what? Nothing
    The Spiderman game was great but having bugs in simple tasks like health regenerating and can't play offline was a serious problem. It worked perfectly on my note 3 and iPad 3 but my 1020 had to suffer this fate (the offline bug is only on WP version whereas the health bug is one everyone)
    The only game for me that is FOR NOW perfect is Asphalt 8 which I don't know how will that last long.

    The latest Dubai update took out traffic from many races! U can see it In Season 8 Bugatti vs FXX race! And also wen u choose agera in agera was Lykan race in the loading screen lykan's name will show up! Not agera's These are bugs! By the likes of which seems to me even asphalt 8 is buggy :(
    AhmadSorour likes this.
    09-19-2014 12:56 AM
  22. psoham777's Avatar
    The latest Dubai update took out traffic from many races! U can see it In Season 8 Bugatti vs FXX race! And also wen u choose agera in agera was Lykan race in the loading screen lykan's name will show up! Not agera's These are bugs! By the likes of which seems to me even asphalt 8 is buggy :(

    Nah, previously also there were a few races without traffic. Its normal
    09-19-2014 01:44 AM
  23. dKp1977's Avatar
    At me Rival Knights work perfectly ..lil lags when enemy crash on ground L520
    Wait until you reach a certain point in game. Your savegame sort of gets corrupted and you'll be unable to start the game, regardless if you're trying it on WP or Windows.

    Yeah it's very understandable that Ryan would get crazy in this threat from all our complaints, but our complaints wouldn't exist if they poured a reasonable amount of effort into their games. So I've concluded that the one who's at fault is the person/people at Gameloft who decide how much attention Windows Phone gets.

    At this point in time it's clear that they don't give two farts about giving us the best experience, they just want to pump out as many ports as possible and if that means the quality is through the floor then so be it.

    Oh and don't even get me started on the "customer support", more like "send us your questions and we'll send you a message back without an actual answer to your question".
    If they didn't care for WP or Windows, they wouldn't release anything for it in the first place. Porting an app or game over to a different platform needs manpower, which is something that costs a considerable amount of money. If the amount of money needed to develop something for a platform is higher than the revenue expected from that app or game, they're not gonna do it. So despite the low marketshare Windows Phone and Windows 8 still have, Gameloft decided to support both platforms. There's no doubt they should make a better job at maintaining their already released games, it's pretty obvious as to why they choose to prioritize their support for Android and iOS higher than that of WP/Windows. Android has a ridiculous huge marketshare and iOS users - even though their marketshare is lower - spend more money on IAPs.

    Customer supports big time. I mean A SERIOUS BIG TIME. I mailed them,tweeted them, posted on their wall and guess what? Nothing
    The Spiderman game was great but having bugs in simple tasks like health regenerating and can't play offline was a serious problem. It worked perfectly on my note 3 and iPad 3 but my 1020 had to suffer this fate (the offline bug is only on WP version whereas the health bug is one everyone)
    The only game for me that is FOR NOW perfect is Asphalt 8 which I don't know how will that last long.
    I've made mixed experiences with the Gameloft support. First off, I never just write an email directly, but always open a ticket from their support page, mostly directly from within the game I'm having isssues with. If I don't get a reply within 48h, I send an email to the automatically generated reply I got from Gameloft, make sure I enclude the ticket number and point out my frustration. I always keep calm and polite, as I know that those people having to deal with bazillions of support tickets are nowhere responsible for the issues users are suffering from. I normally get help within 2 to 3 days. The last one was a little odd, I admit. My entire progress in OaCD was lost and it took those guys roughly 10 days to get things going. There was no way to restore my progress, but they gave me 5 cards of my choice, 200k gold and 8000 runes. Even though I had to play the campaign from the very beginning again, I got fricking awesome cards for my gold and runes. Way better than those I had before. So hey, I'm one happy camper. ;)

    See, I'm not trying to find excuses for Gameloft, nor am I trying to defend them in any way. All I want is open your eyes for how things work. And again, Ryan is not responsible for what Gameloft does. Neither for the bugs, nor for their (lack of) support. He's nothing but a messenger. People should really sit and think about that before writing rude posts, which this thread is embarassingly filled to the rim with.
    GohanGautham and HyperKid like this.
    09-19-2014 02:30 AM
  24. Maritox Cacici's Avatar
    Pacific rim....lol sorry i had to.
    09-19-2014 05:38 AM
  25. HyperKid's Avatar
    The latest Dubai update took out traffic from many races! U can see it In Season 8 Bugatti vs FXX race! And also wen u choose agera in agera was Lykan race in the loading screen lykan's name will show up! Not agera's These are bugs! By the likes of which seems to me even asphalt 8 is buggy :(

    Well the traffic is the same and i haven't noticed any downgrade in it. Whereas for the Agera vs Lykan race goes, I still have to reach that season but even though this is just a text misprint. It's not like its ruining your gaming experience. But for some,it could be bothersome...!
    09-19-2014 07:24 AM
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