Bookviser synchronization problem!

[ams963]

Hi,

I'm using Bookviser in my WP L520 and Win 8 Laptop. I've signed up in Bookviser and enabled synchronization of a couple of books. The initial syncing went fine. The sync log said No Error. But after that, every log is saying Connection error or API error. In WP I can't open the Bookviser catalog. Says no connection. I can open it in the Win 8 but there is only one book in there.

I can browse through books on different catalogs in Bookviser both in the laptop and WP. Plus I can open Store and other apps which require internet connection. So I believe there is nothing wrong with the internet connection.

Any help with this matter would be heartily welcomed. Synchronization is an important feature of Bookviser for me.

Best Wishes,
ams963

 

[Laura Knotek]

When you are using your Windows Phone, are you using WiFi or mobile data? If mobile data didn't work, did you try WiFi (or vice-versa)?

How fast is your network speed?

 

[ams963]

I use Wifi on both my WP and Win 8 laptop when I'm at home. I use mobile data only when I'm outdoor. I've tried syncing in both Wifi and mobile. But to no avail.

My internet speed is 2.4 Mbps download and 0.36 Mbps upload.

 

[Laura Knotek]

I use Wifi on both my WP and Win 8 laptop when I'm at home. I use mobile data only when I'm outdoor. I've tried syncing in both Wifi and mobile. But to no avail.

My internet speed is 2.4 Mbps download and 0.36 Mbps upload.

That doesn't seem too slow.

I'd suggest contacting the developers. Contact Us | Bookviser - eBook Reader App for Windows 8 and Windows Phone

 

[ams963]

Okay thank you Laura.

Best Wishes,
ams963