/!\ Treasure Tag (WS-2) not connecting after Cyan update (Developer Preview) /!\

[Ejay Lozano]

During WP8.1 DP my treasure tag would open the app, but wouldn't connect my tag after a tap. After this Cyan(DP) update released this week, I go ahead and do the update and try to connect my treasure tag, but it would try to connect but would fail. I've tried reinstalling the app, removing the battery on the treasure tag, but it still wouldn't connect. Is my tag defective or is the update still no support/compatibility with the latest Cyan DP update?:eck:

 

[vgian]

In my case (WS-10) I had first to pair it with my phone (L620 Cyan and DP) and then the app was able to recognize it.
But remember that I am referring to WS-10 and the most important thing is that anyway proved a big disappointment for me (constant disconnections without a reason,maybe the BT drivers are not optimized yet).

 

[Ejay Lozano]

So I gotta wait on another update for my tag to work or is it just not compatible with my lumia 920?

 

[vgian]

Under Cyan you should at least be able to see your tag as a connected device in settings->Bluetooth.
This requires first to pair the tag with your L920.
Then you can use the App (normally)...

 

[Ejay Lozano]

Under Cyan you should at least be able to see your tag as a connected device in settings->Bluetooth.
This requires first to pair the tag with your L920.
Then you can use the App (normally)...

I tried deleting all the devices on my Bluetooth list and paired the treasure tag, but it still wouldn't connect.

 

[jairo4]

You don't have Cyan, you have Developer preview.

BT LE is missing from DP, so you are out of luck.

 

[Ejay Lozano]

Still doesn't work after the DP critical update that was released today.

 

[ice2dragonkiss]

You have a faulty tag

 

[Chris_Kez]

Try resetting the tag itself: open the tag, take out the battery, and hold in the multi-function button while inserting the battery.

 

[Ejay Lozano]

I upgraded to a L830 and the treasure tag works with my device.