04-10-2015 09:22 PM
tools
  1. gman1868's Avatar
    gman1868
    Got the reader today, I have the sound turned all the way up, the phone knows the device is plugged in but the App doesn't recognize it.

    Does it work for anyone else?
    04-10-2015 08:15 PM
  2. Vastustaa's Avatar
    Vastustaa
    Works well with my Icon. I tested it using my debit and credit cards.
    04-10-2015 08:59 PM
  3. neo158's Avatar
    neo158
    Ambassador
    Originally Posted by gman1868
    Got the reader today, I have the sound turned all the way up, the phone knows the device is plugged in but the App doesn't recognize it.

    Does it work for anyone else?
    What app are you using, the regular PayPal app doesn't support the card reader AFAIK.

    If this is PayPal HERE you're referring to then it's not currently supported on Windows devices.
    04-10-2015 09:00 PM
  4. gman1868's Avatar
    gman1868
    I spoke with PayPal tech support and they helped me make it work. It seemed that if I open the app, plug in the reader, go back to the home screen, then open the app from the background it recognizes the reader and it works. Not perfect but it worked.
    04-10-2015 09:22 PM
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