1. Force2Reckon's Avatar
    hi!
    ive installed the proshot camera app when it was free via myapp deals then uninstalled it and now, im trying to reinstall it again on my 620 but i couldnt...whenever im close to downloading and initializing installation the process suddenly stops and i have to tap again over and over again to retry and download again, theres no prompting message whatsoever, it just stops/cancel my downloading

    ive tried to change regions (from philippines to US to UK) as well as change the location as to where to install the app (via phone or SD) but still no luck
    anyone knows whats wrong?
    07-21-2015 02:09 AM
  2. gpobernardo's Avatar
    Based on the responses in the main ProShot thread, other users suggest that it may be a problem with the store. However, I just tried reinstalling the app now and I didn't encounter any problems. We have almost the same conditions: got it in AppDeals and we're both in the Philippines - the only difference is our phones.

    Here's something you can try:
    1. set your date + time to stop updating automatically
    2. go to email+accounts and force the synchronization of your Microsoft Account
    3. attempt to download the app again

    Once installed, you may want to let your phone automatically update the date and time again.

    Let us know if this works.
  3. gpobernardo's Avatar
    Based on the responses in the main ProShot thread, other users suggest that it may be a problem with the store. However, I just tried reinstalling the app now and I didn't encounter any problems. We have almost the same conditions: got it in AppDeals and we're both in the Philippines - the only difference is our phones.

    Here's something you can try:
    1. set your date + time to stop updating automatically
    2. go to email+accounts and force the synchronization of your Microsoft Account
    3. attempt to download the app again

    Once installed, you may want to let your phone automatically update the date and time again.

    Let us know if this works.
    RumoredNow and Force2Reckon like this.
    07-21-2015 11:00 AM
  4. Force2Reckon's Avatar
    Based on the responses in the main ProShot thread, other users suggest that it may be a problem with the store. However, I just tried reinstalling the app now and I didn't encounter any problems. We have almost the same conditions: got it in AppDeals and we're both in the Philippines - the only difference is our phones.

    Here's something you can try:
    1. set your date + time to stop updating automatically
    2. go to email+accounts and force the synchronization of your Microsoft Account
    3. attempt to download the app again

    Once installed, you may want to let your phone automatically update the date and time again.

    Let us know if this works.
    thanks bro!
    ive managed to reinstall the app again, someone suggested that i soft reset my phone, i did it but that didnt work
    i deleted/cleared some KBs on my internet/search usage, reset my camera, all the stuff i can do to temporarily delete files then restarted my phone and it didnt work as well, but the next day for some reason ive tried again and it worked!

    so yeah, i guess its probably the store issue, but thanks! ill remember those advice for future issues/use ;)
    gpobernardo likes this.
    07-27-2015 03:24 AM
  5. gpobernardo's Avatar
    You're welcome, and thanks for letting us know how the problem was resolved.
    RumoredNow and Force2Reckon like this.
    07-27-2015 10:42 AM

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