1. Ethan Alvaree's Avatar
    Hi all,

    For those who don't know, Sonic Dash is one of the most-popular, highest-downloaded games in Windows 10. You can get it on your PC, phone and/or tablet from the Windows 10 store:


    However, there's a serious issue the developers aren't addressing. Sonic Dash for Windows 10 currently lacks cloud sync, which is enabled in the iOS and Android versions of the game. This means
    • your progress completing missions
    • characters unlocked
    • upgrades spent on characters
    • rings and red star rings collected
    • other game data and achievements

    are not synced across your Windows 10 devices.

    For the ordinary person trying out the game on Windows 10, this means every time they get a new device or switch devices, they lose all their progress and have to start all over again. And let's be honest, nowadays people get new phones & other devices every 1-2 years. This just creates frustration for the game and, unfortunately, for the Windows store and platform.

    As you guys know, this isn't a limitation of Windows 10. Many apps make use of cloud sync; Candy Crush Saga and Candy Crush Soda use Facebook to sync your game progress, and Microsoft Office, Groove Music, etc. store your data to OneDrive through your Microsoft Account so it's always backed up. This is nice because no matter which device you choose to use, you'll always have the same *experience* across devices. So the technology is there in Windows 10, but the Sonic Dash developers haven't used it.

    I've been sending in bug reports through help.sega.net since January 2015, and I only get empty replies from customer support, like

    I'm afraid there's not much we can offer in terms of resolution right at this very moment, but they will be reviewing all reports of problems received to help them better plan future updates.
    So I'm asking you to lend a hand, by tweeting the developers of Sonic Dash and asking them to enable cloud sync in Sonic Dash for Windows 10. Let them know it's frustrating to have to start all over again every time you upgrade your PC or get a new Windows 10 device (when it could be synced to your OneDrive / Microsoft Account, or to Facebook like Candy Crush and other apps in Windows 10).

    The development team is Hardlight Studio, and they can be reached on Twitter at


    Thank you. Hopefully, with your help, we can get their attention!
    Last edited by Ethan Alvaree; 10-04-2015 at 05:53 PM.
    10-04-2015 05:40 PM
  2. pankaj981's Avatar
    Just did..

    10-06-2015 01:05 AM
  3. Ethan Alvaree's Avatar
    Thanks Pankaj!! I retweeted yours! :)

    Every tweet counts you guys :)
    pankaj981 likes this.
    10-06-2015 09:54 AM
  4. Ethan Alvaree's Avatar
    Bump. Need more people to tweet @HLGames. So far they're responding to lots of other people's tweets (mainly iOS and Android users), however they haven't acknowledged my tweets.

    In the meantime, I made a separate thread, which explains how one can manually transfer one's game data from one Windows PC to another:

    10-30-2015 02:54 AM

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