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  1. mpmrfee's Avatar
    Wells Fargo still has a Windows Phone app... receives updates regularly...
    08-18-2015 11:00 PM
  2. rdubmu's Avatar
    That is only one banking app, many others are just not available. On iOS, I can use apps to do all my banking including my business account. Windows phone I am missing 3/4th


    Sent from my iPhone using Tapatalk
    08-18-2015 11:29 PM
  3. Byrese's Avatar
    The app gap is a problem, both the number and perhaps more importantly the quality. The other day I spent what felt like 20 min trying to get through the stupid 3rd party redbox app while my wife just wizzed on her android in seconds. And the FB app still sucks. Smh

    But the problem is also perception. I feel the app gap everytime I go to my bank (chase) and see a sign to download the app I cant get. Same thing for a department store, seeing something on a commercial, sports event, hell....even my church. My point is that you can "feel" the gap all the time. I've thought about leaving several times.
    Laura Knotek and Joseph Avena like this.
    08-18-2015 11:52 PM
  4. gernerttl's Avatar
    USAA also has a banking app.
    Laura Knotek likes this.
    08-18-2015 11:59 PM
  5. Laura Knotek's Avatar
    USAA also has a banking app.
    That's a niche bank, though. Nobody in my family is eligible. All of the veterans in my family are dead (WW2/Korea era).
    Guytronic likes this.
    08-19-2015 12:18 AM
  6. AlexT09's Avatar
    As for the unique features or exclusives, what does ios and android do unique or exclusive that would set them apart if all 3 had the exact same apps? I ask that in all seriousness. I'm not sure of anything. I think it's the ui in general and hardware that are important. We need a more high end phones...
    08-19-2015 12:39 AM
  7. gabba25's Avatar
    One word: airplay
    08-19-2015 02:36 AM
  8. N_LaRUE's Avatar
    This discussion has been around for some time. The app gap is a personal thing and a general perception thing.

    Regardless of the quality of apps or if there is third party apps the main issues are those two items above.

    The reason for the first point is obvious. If you want a specific app and it's not on the WP Store then you're going to be disappointed. With many developers restricting 3rd party apps you may have issues using one if there is one available. This can be bothersome to a lot of people. It's also questionable if you really want to give your personal data to a 3rd party.

    The second issue of general perception is a bit more difficult to pin point but I'll try. When services are advertised with apps, they always have iOS apps. Second is Android. Third might be WP and fourth possibly Blackberry.

    When you're looking at a sign that says 'app available' when you're at some place you then realise it's only for iOS 100% of the time and Android 90% of the time. It's not hard to think WP is lacking in apps. Not many really care about Blackberry these days.

    So this creates the perception that WP is lacking apps to the general public. Instagram doesn't advertise it's WP app. HERE has done the same if you go to their website. So you can see that even if they have a WP app it may not be obvious.

    Then you have the issue of 3rd party apps. I have no issue with 3rd party apps but it creates a perception of why only 3rd party and not the 'real' app, even if the 3rd party is better. This means that WP is a third class OS in many people's view.

    This is the real reason for the app gap. This is the real perception people have. Regardless of how many apps is required for an OS or how many apps people use.
    Last edited by N_LaRUE; 08-19-2015 at 10:27 AM.
    Guytronic, a5cent, libra89 and 3 others like this.
    08-19-2015 04:20 AM
  9. Ka Sung Hon's Avatar
    App Gap refers three things

    1) The number of apps available

    2) The quality of the apps
    a) The frequency of the update
    b) The delay update behind iOS and Android

    3) Localization of apps

    The first one for WP is barely passes. Still, the number of apps is still left behind iOS and Andorid. This is a relative not so important for the gap.

    The second one is important WP have most popular apps in the store but the update of the apps is HIGHLY left behind. I am not saying the bug fixing but talking about the new feature of the apps update. The delay of the update creates a disparity of apps ecosystem. When my friends have already the new feature of the apps and sharing how awesome it is, I am still stuck using the old one.

    The third one is localization.. This is important as each region have its apps ecosystem. Most local apps are upload to the IOS and Android market while there is limited apps in WP market. The lacking localized apps hinders my incentive to turn back WP.
    08-19-2015 04:20 AM
  10. Hermes Negruzzi's Avatar
    Of course there's an app gap.
    I have a bunch of friends that love my Lumia, but they won't join the gang because of the joke apps called Facebook [lacks TON of features] and Facebook Messenger [lacks some features and is slow], among others.
    Even if they make WM10 the best OS ever ever ever, as long as the Facebook app sucks, nothing will really change.
    08-19-2015 04:33 AM
  11. Vlatko Stojanovski's Avatar
    Never really felt the app gap when I moved to WP, but then again I was never the typical user to begin with.

    However certain circumstances (not apps) have forced me back to using Android and iPhone daily along my WP.

    Although I still prefer WP, I do in comparison feel that some apps I am starting to need more often are either absent totally, have some issue with the store each time an update is being pushed, or the third party suppliers have a a version that is so sub-par, that it makes it a pain to use.

    It makes me rethink whether I have really done a good thing, or just compromised too much due to love of the platform.

    And if I am starting to re-consider the fact, that there is more than this, what can you say for people already extremely used to using these apps in their lives.

    It's long since the hardware was the reason people got the phones.
    08-19-2015 05:21 AM
  12. JR Messina's Avatar
    There are many business related apps that are either missing or do not function that force me to carry an android tablet with me for work.

    1. Workday
    2. Runzheimer (not functional)
    3. Cisco VPN (not fully functional)

    A few personal apps not available that I miss but are not deal breakers

    1. Fallout Shelter
    2. GameStop

    Otherwise its very frustrating to see ads on tv for new apps and know that 9 times out of 10 they won't be available.
    08-19-2015 05:30 AM
  13. garak0410's Avatar
    Yeah the app gap is a big game breaker for Windows Phone, while it is keep getting better there are still a lot of apps missing, but i think most people that buy a Windows phone know about the lack of apps and dont care about it
    I find that a lot of apps that are missing have great mobile sites and I just pin those sites to the start screen and bam, I have the app! :) ClassDoJo for my kids school is one of them.
    anon(7929613) likes this.
    08-19-2015 07:29 AM
  14. Zippier's Avatar
    This is boiling down to the success of Windows 10. I have personally decided to hold off on upgrading my Lumia Icon to one of the new Lumias due out this fall while I watch how well Windows 10 is received by developers. If it's not I will have to move to a different operating system.

    I love Windows Phone and Windows 10 (Go Cortana!) and do not want to, but really the main reason for these smartphones is their usefulness as an everyday tool. Without many of the localized apps and on par high profile apps my phone is just an expensive pretty toy.

    Fingers crossed that Windows 10 and Windows 10 Mobile become successes and viable alternatives to iOS and Android.
    Byrese likes this.
    08-19-2015 08:40 AM
  15. Byrese's Avatar
    As for the unique features or exclusives, what does ios and android do unique or exclusive that would set them apart if all 3 had the exact same apps? I ask that in all seriousness. I'm not sure of anything. I think it's the ui in general and hardware that are important. We need a more high end phones...
    True. that's the only reason why im still with WP. The hardware and its design is second to none (I have a 1520). Lumia cameras are the best hands down. And the OS, though still somewhat immature, is more of a true OS as opposed to a massive launcher, which is what IOS really is. Its features are very unique like Cortana. And even though she is going to the other platforms she still won't operate the same as on WP.
    08-19-2015 08:42 AM
  16. sbuckowing's Avatar
    You really are mistaken about that. I have wanted to switch over to the WP since they first came out, but the app gap prevents me from doing so. The lack of apps I use every day would cause too much of an inconvenience which is unfortunate since in my opinion it is the most superior operating system of all options. Unfortunately I am stuck with Android and dealing with Google until the app gap is narrowed. I know many others who have the same view. But how great would it be to seamlessly sync all of my info between my phone and computer via my windows account. ... some day!
    08-19-2015 09:59 AM
  17. tgp's Avatar
    But how great would it be to seamlessly sync all of my info between my phone and computer via my windows account. ... some day!
    You already can with Android. Don't you use Microsoft's apps?
    Laura Knotek likes this.
    08-19-2015 10:22 AM
  18. exsanguine's Avatar
    For me, it's my bank apps. They are used so frequently that my daily driver has to have them. Luckily I am blessed enough to be able to have multiple devices. For those who can't, Windows phone is sorely lacking in some necessary applications. It's unfortunate.
    Sent from my Lumia 640 =]
    I used to think that was a problem but the banks I use have very mobile aware websites and are just as functional from the browser, if not more, as they would be from an app.
    08-19-2015 11:22 AM
  19. Kenru's Avatar
    Chase bank once had a very nice WP app. A few months ago they announced they were no longer supporting WP. No matter how I complained, they've never restored the app. It did seem irrational to cut off an entire group of customers after years of supporting them, even if it is a relatively small group. The lack of this vital app didn't exactly drive me to iPhone or Android; but it makes me think that I might have to eventually despite my loyalty to WP. I hope that WP-10 and its ability to use Android apps will solve this problem once I have it installed.
    08-19-2015 11:50 AM
  20. Bataar's Avatar
    This is boiling down to the success of Windows 10. I have personally decided to hold off on upgrading my Lumia Icon to one of the new Lumias due out this fall while I watch how well Windows 10 is received by developers. If it's not I will have to move to a different operating system.

    I love Windows Phone and Windows 10 (Go Cortana!) and do not want to, but really the main reason for these smartphones is their usefulness as an everyday tool. Without many of the localized apps and on par high profile apps my phone is just an expensive pretty toy.

    Fingers crossed that Windows 10 and Windows 10 Mobile become successes and viable alternatives to iOS and Android.
    I'm in the same boat. I've been using Windows Phone since the HD7 launched on T Mobile back in 2010. There are a number of apps that I really want that are not available in any form on Windows Phone. After the Windows 10 phones come out later this year, I'm going to hold off on upgrading to them to see if the app situation changes. If a few of the apps I'm looking for come over to Windows 10, I'll upgrade to that platform and hope the rest follow. If none of them do or look like they will, I'm not sure what I'll do. I don't like iPhones and I hate Google (as a company).
    Zippier likes this.
    08-19-2015 01:21 PM
  21. gernerttl's Avatar
    That's a niche bank, though. Nobody in my family is eligible. All of the veterans in my family are dead (WW2/Korea era).
    Yeah, you have a point there.

    Here is something that I'm not sure many people have considered, and in particular Microsoft.

    Windows 10 and universal apps is supposed to reduce the app gap, by allowing developers to write one app and have it work on multiple platforms. Here is the problem with that. There tons of apps for tablets and phones that never designed to work on a laptop/desktop. The banking apps that were mentioned are a good example. It makes sense to have an app for a smartphone or tablet, but not so much for a desktop/laptop. On a desktop/laptop it is easier to log into the respective banks website to do online banking, and in almost all cases, the website allows you to do more than the app does.

    Furthermore, many game apps are designed specifically to work on smartphones and tablets only. Porting it to the desktop/laptop wouldn't make a whole lot of sense for most developers.

    Even though the Surface Pro 3 and other hybrid laptop/tablet systems are gaining traction, it still does not address the smartphone app issue, the true mobile device. Yes, the SP3, iPad, and Galaxy Tablet are mobile devices, but the average user isn't going to be whipping an iPad out of his or her pocket to check his or her bank account while sitting at a restaurant. Sure you could log into the banks mobile website from your phone, but from my experience, the mobile website is less capable and less convenient than that respective bank's mobile app. The smartphone is the most convenient device for doing such things while on the go. I'm not just talking about banking apps, you can include hailing a taxi, buying movie tickets, etc. When I'm out and about, I don't see people whipping out a Samsung Galaxy Tab, SP3, or iPad to pay for groceries, I see people whipping out an iPhone or Android phone to do that.

    So will universal apps truly close the app gap? I guess we shall see.
    Laura Knotek likes this.
    08-19-2015 02:24 PM
  22. scd147's Avatar
    Yeah in same cases there is still an app gap. For instance, several months ago I told someone about how much I like Windows Phone and my Lumia 920 at the time. He asked about his banking and airliner app, and said those are the most important things for him. I explained pinning websites to the start screen can sometimes be a good solution, as it is for my bank. I bank at Members 1st Federal Credit Union. They didn't bother making a Windows Phone app, but kudos to them for making such a capable mobile website. Pinning the site to the start screen honestly looks just like an app.

    As for true app gaps, however, now that I'm using Windows 10 and revisiting the metro, modern app, store... so much is missing that I have on Windows Phone! Yelp comes to mind, but I ran into other examples too. I assumed Microsoft wanted to combine the app platforms of the Phone and Windows 10 for to shore up Windows Phone, but I think its the other way around.
    08-19-2015 03:07 PM
  23. garak0410's Avatar
    Yeah in same cases there is still an app gap. For instance, several months ago I told someone about how much I like Windows Phone and my Lumia 920 at the time. He asked about his banking and airliner app, and said those are the most important things for him. I explained pinning websites to the start screen can sometimes be a good solution, as it is for my bank. I bank at Members 1st Federal Credit Union. They didn't bother making a Windows Phone app, but kudos to them for making such a capable mobile website. Pinning the site to the start screen honestly looks just like an app.

    As for true app gaps, however, now that I'm using Windows 10 and revisiting the metro, modern app, store... so much is missing that I have on Windows Phone! Yelp comes to mind, but I ran into other examples too. I assumed Microsoft wanted to combine the app platforms of the Phone and Windows 10 for to shore up Windows Phone, but I think its the other way around.
    I am guessing we won't truly see Universal Apps and these iPhone/Android conversions until Windows 10 Mobile is released...which I think is a mistake because with people adopting Windows 10, they are going to soon discover this app gap.
    08-19-2015 04:10 PM
  24. Laura Knotek's Avatar
    Yeah in same cases there is still an app gap. For instance, several months ago I told someone about how much I like Windows Phone and my Lumia 920 at the time. He asked about his banking and airliner app, and said those are the most important things for him. I explained pinning websites to the start screen can sometimes be a good solution, as it is for my bank. I bank at Members 1st Federal Credit Union. They didn't bother making a Windows Phone app, but kudos to them for making such a capable mobile website. Pinning the site to the start screen honestly looks just like an app.

    As for true app gaps, however, now that I'm using Windows 10 and revisiting the metro, modern app, store... so much is missing that I have on Windows Phone! Yelp comes to mind, but I ran into other examples too. I assumed Microsoft wanted to combine the app platforms of the Phone and Windows 10 for to shore up Windows Phone, but I think its the other way around.
    I am guessing we won't truly see Universal Apps and these iPhone/Android conversions until Windows 10 Mobile is released...which I think is a mistake because with people adopting Windows 10, they are going to soon discover this app gap.
    The thing is that most people aren't going to care about a Yelp app for their PCs. A browser works fine.
    libra89 and gernerttl like this.
    08-19-2015 04:21 PM
  25. garak0410's Avatar
    The thing is that most people aren't going to care about a Yelp app for their PCs. A browser works fine.
    Can't argue there...but I do think about the people who do buy low-end Windows tablets and who want "apps" rather than full PC browsers or software...case and point...ClassDoJo on my kids HP Stream 7...the website works but it is a little wonky compared to the app I've seen on iPads/Android tablets...

    But I am more in the "browser works fine" camp...but I do try to come to the recuse for those who DO want the apps...
    Laura Knotek likes this.
    08-19-2015 04:38 PM
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