02-24-2016 03:36 AM
96 1234
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  1. raycpl's Avatar
    Actually the rest dont have Samsungs The once three big (Samsung/LG/Sonys) are taking a huge hit with the deluge of cheap chinese high-specs androids. That's where the battle is.
    The W10M path has narrow down to being a niche market. It has always felt that way in the past as it is presently.
    01-28-2016 06:56 PM
  2. avlon's Avatar
    MS needs to lower their prices. Seriously, they don't have the ecosystem to compete, and compared to android offerings, you get more for your money hardware wise in most cases. The 950XL is a good start though.
    laevanay likes this.
    01-28-2016 07:05 PM
  3. RagingTyga's Avatar
    I'd kind of like to call you out on that. full disclaimer, I'm am MS Store employee. I have a Microsoft Lumia 640XL, before that a 640, before that, a Blue Win HD (the original, not the revised LTE model :) ) before that a 635, before that a 925, before that an 8X, and before that a 900, which I owned BEFORE BECOMING an MS Store employee in the first place (worked as a tech at staples before). This should more than prove I am adamantly opposed to owning anything other than a winphone as my primary phone, ever. I love the phone, I love the platform, period. I also own an Xbox One which was the first and only Xbox I've ever owned, and an Acer Switch 11 running windows 10, and when you say we have a weak ecosystem, I feel like asking you what you're smoking. When I set an alarm, it synchronizes across all my devices. I check same 6 news/auto/tech blogs every day, and the history and articles are on my phone through Edge, and on the computer, and now on the Xbox. When I get a friend invite, I see it on my phone, my xbox, and my PC. My Work goes with me wherever I am, which is now accessible on all those 3 devices. Part of the reason I went from being a die-hard sony guy who bought their stuff ON RELEASE DAY to XBOX One was because it utterly destroys a PS4 as an gaming and entertainment system. When I wake up, I don't reach for a remote, I speak, the damn thing turns on, I see my news, I check my messages, I watch a show or two and I'm off to start my day, again, telling it to turn off, I also work out using it as well. Now with windows 10, if I'm on my PC, like...right now, and I get a Xbox message, I can see it and respond here. When the girlfriend wants to Netflix and I want to play xbox, I switch the TV over to a Roku stick I own, and remote to my Xbox from my PC, and game on. If there's something on here I want to watch on the xbox, but there isn't an app to do it, well, I simply cast it from my PC (like say...the presidential debates), to my Xbox, problem solved, so it utterly destroyed anything like an apple TV. I promise you I'm not unique, I've worked at 5 of our stores, yes some of use different devices that are non-MS, but this idea that "we don't know anything" about our products is ridiculous. We get asked ANYTHING and EVERYTHING about our products, and often we get people who just want to challenge and almost "quiz" us on things it isn't necessary to know but expect us to because if we can't answer that question, we don't know about our products "how many physical cores is in the processor of the Surface Book, what is the exact GPU, what range can I get from the antenna?" (btw, 2 core physical, 4 logical though hyperthreading, It doesn't have an official, because it's custom, however benchmarks slot it between a 940m and a 960 gtx, 802.11ac depending on the access points and signal strength, 100-200ft)
    01-28-2016 08:01 PM
  4. mariusmuntean's Avatar
    I'd kind of like to call you out on that. full disclaimer, I'm am MS Store employee. I have a Microsoft Lumia 640XL, before that a 640, before that, a Blue Win HD (the original, not the revised LTE model :) ) before that a 635, before that a 925, before that an 8X, and before that a 900, which I owned BEFORE BECOMING an MS Store employee in the first place (worked as a tech at staples before). This should more than prove I am adamantly opposed to owning anything other than a winphone as my primary phone, ever. I love the phone, I love the platform, period. I also own an Xbox One which was the first and only Xbox I've ever owned, and an Acer Switch 11 running windows 10, and when you say we have a weak ecosystem, I feel like asking you what you're smoking. When I set an alarm, it synchronizes across all my devices. I check same 6 news/auto/tech blogs every day, and the history and articles are on my phone through Edge, and on the computer, and now on the Xbox. When I get a friend invite, I see it on my phone, my xbox, and my PC. My Work goes with me wherever I am, which is now accessible on all those 3 devices. Part of the reason I went from being a die-hard sony guy who bought their stuff ON RELEASE DAY to XBOX One was because it utterly destroys a PS4 as an gaming and entertainment system. When I wake up, I don't reach for a remote, I speak, the damn thing turns on, I see my news, I check my messages, I watch a show or two and I'm off to start my day, again, telling it to turn off, I also work out using it as well. Now with windows 10, if I'm on my PC, like...right now, and I get a Xbox message, I can see it and respond here. When the girlfriend wants to Netflix and I want to play xbox, I switch the TV over to a Roku stick I own, and remote to my Xbox from my PC, and game on. If there's something on here I want to watch on the xbox, but there isn't an app to do it, well, I simply cast it from my PC (like say...the presidential debates), to my Xbox, problem solved, so it utterly destroyed anything like an apple TV. I promise you I'm not unique, I've worked at 5 of our stores, yes some of use different devices that are non-MS, but this idea that "we don't know anything" about our products is ridiculous. We get asked ANYTHING and EVERYTHING about our products, and often we get people who just want to challenge and almost "quiz" us on things it isn't necessary to know but expect us to because if we can't answer that question, we don't know about our products "how many physical cores is in the processor of the Surface Book, what is the exact GPU, what range can I get from the antenna?" (btw, 2 core physical, 4 logical though hyperthreading, It doesn't have an official, because it's custom, however benchmarks slot it between a 940m and a 960 gtx, 802.11ac depending on the access points and signal strength, 100-200ft)
    Long story here, but one fact is for sure. windows 10 mobile is still a hot mess. If you, Ms employees refuse to see this, and accept the horrible state that it is in now, how can we, users, expect MS to fix anything.
    Stan77, chezm, theefman and 1 others like this.
    01-29-2016 01:49 AM
  5. pedmar007's Avatar
    Well, I think that its you who don't get it. What is wrong in employees having a different device? I have seen employees of Apple stores having android phones and employees of Samsung stores having iPhones. Does that mean anything?

    Nope. Absolutely nothing.

    Lol. I believe ATT might have staff who do not know about Microsoft products, but not Microsoft.


    If you went to buy a Toyota would you accept the sales rep saying I only drive Mazda??
    01-29-2016 06:47 AM
  6. mariusmuntean's Avatar
    If you went to buy a Toyota would you accept the sales rep saying I only drive Mazda??
    good one :).
    Point is that at work at least they should not use other brands.
    01-29-2016 06:49 AM
  7. pedmar007's Avatar
    I'd kind of like to call you out on that. full disclaimer, I'm am MS Store employee. I have a Microsoft Lumia 640XL, before that a 640, before that, a Blue Win HD (the original, not the revised LTE model :) ) before that a 635, before that a 925, before that an 8X, and before that a 900, which I owned BEFORE BECOMING an MS Store employee in the first place (worked as a tech at staples before). This should more than prove I am adamantly opposed to owning anything other than a winphone as my primary phone, ever. I love the phone, I love the platform, period. I also own an Xbox One which was the first and only Xbox I've ever owned, and an Acer Switch 11 running windows 10, and when you say we have a weak ecosystem, I feel like asking you what you're smoking. When I set an alarm, it synchronizes across all my devices. I check same 6 news/auto/tech blogs every day, and the history and articles are on my phone through Edge, and on the computer, and now on the Xbox. When I get a friend invite, I see it on my phone, my xbox, and my PC. My Work goes with me wherever I am, which is now accessible on all those 3 devices. Part of the reason I went from being a die-hard sony guy who bought their stuff ON RELEASE DAY to XBOX One was because it utterly destroys a PS4 as an gaming and entertainment system. When I wake up, I don't reach for a remote, I speak, the damn thing turns on, I see my news, I check my messages, I watch a show or two and I'm off to start my day, again, telling it to turn off, I also work out using it as well. Now with windows 10, if I'm on my PC, like...right now, and I get a Xbox message, I can see it and respond here. When the girlfriend wants to Netflix and I want to play xbox, I switch the TV over to a Roku stick I own, and remote to my Xbox from my PC, and game on. If there's something on here I want to watch on the xbox, but there isn't an app to do it, well, I simply cast it from my PC (like say...the presidential debates), to my Xbox, problem solved, so it utterly destroyed anything like an apple TV. I promise you I'm not unique, I've worked at 5 of our stores, yes some of use different devices that are non-MS, but this idea that "we don't know anything" about our products is ridiculous. We get asked ANYTHING and EVERYTHING about our products, and often we get people who just want to challenge and almost "quiz" us on things it isn't necessary to know but expect us to because if we can't answer that question, we don't know about our products "how many physical cores is in the processor of the Surface Book, what is the exact GPU, what range can I get from the antenna?" (btw, 2 core physical, 4 logical though hyperthreading, It doesn't have an official, because it's custom, however benchmarks slot it between a 940m and a 960 gtx, 802.11ac depending on the access points and signal strength, 100-200ft)
    Talking crap!!! When cloning humans exists let me know. You're 1/ ONE/ UNO out of the hundreds of MS sales reps that probably don't own a daily driver WP, so you saying that does not say you were the rep he/she was referring to. There are thousands of instances where customers go to buy a WP and the reps don't know jack ****. I do believe that the employees know that the MS WP OS is not up to par with IOS and Android and as such know it's useless to use it at this stage knowing it's limitations. When MS releases an OS version for WP10 that anyone using it can say "yes I like or love this" then we have to accept what's happening now. Don't ever talk using yourself to govern many others who don't.
    mariusmuntean likes this.
    01-29-2016 06:53 AM
  8. RagingTyga's Avatar
    I've worked at 5 stores, Bethesda (holiday kiosk), King of Prussia (Specialty Store), Tyson's Corner, Pentagon City, Lennox Square Mall in Atlanta, and Now the Full line at Bethesda, MD. Now I am not the 1-UNO out of hundreds that use a WP as it's daily driver. Yes there are some who prefer iOS or Android as their phone, MANY simply used it because they are on carrier where the phone they want isn't offered. Now, despite experience, I digress you could find an employee that maybe doesn't care. Or one that that is new and isn't fully trained, but they are far outnumbered by employees that do and are trained, and I'll gladly stick my neck out and argue that point to death. Also, the point YOU are trying to argue, can be point INVERSELY. You had ONE rep who you didn't know the answer to his question, therefore made a blanket statement to the reps as a whole, thus garnering my response.
    01-29-2016 07:03 AM
  9. mariusmuntean's Avatar
    I've worked at 5 stores, Bethesda (holiday kiosk), King of Prussia (Specialty Store), Tyson's Corner, Pentagon City, Lennox Square Mall in Atlanta, and Now the Full line at Bethesda, MD. Now I am not the 1-UNO out of hundreds that use a WP as it's daily driver. Yes there are some who prefer iOS or Android as their phone, MANY simply used it because they are on carrier where the phone they want isn't offered. Now, despite experience, I digress you could find an employee that maybe doesn't care. Or one that that is new and isn't fully trained, but they are far outnumbered by employees that do and are trained, and I'll gladly stick my neck out and argue that point to death. Also, the point YOU are trying to argue, can be point INVERSELY. You had ONE rep who you didn't know the answer to his question, therefore made a blanket statement to the reps as a whole, thus garnering my response.
    Would you be so kind to tell MS that it's mobile fans are sick of their lies and we don't take the bite anymore?
    01-29-2016 07:36 AM
  10. ajayden's Avatar
    If you went to buy a Toyota would you accept the sales rep saying I only drive Mazda??
    That is the expectation of a foolish person if he expects an employee of Toyota to drive a Toyota car. And, if the person still don't see the light, he is definitely not grown up yet to see the difference.
    01-29-2016 07:47 AM
  11. peashooter14's Avatar
    That is the expectation of a foolish person if he expects an employee of Toyota to drive a Toyota car. And, if the person still don't see the light, he is definitely not grown up yet to see the difference.
    I hate bad comparison examples. Does Toyota have 3% of the car market? Does a car cost Toyota $50-$100 to make, where it would be no cost to give employees cars? Does the Toyota employee not know about the Toyota Tundra truck?
    01-29-2016 08:11 AM
  12. peashooter14's Avatar
    You will know where MSFT stands on the mobile platform with their next build. If they don't fix the following simple fixes, you know they don't care or are inept.

    1. Close all tabs in edge doesn't work
    2. Email pinned tile unread counts don't work
    3. Edge battery drain
    4. Edge not opening the right web page from a pinned website

    Now the batter drain might take a little time, but hell they probably have 100 developers, if I had the source code, I could fix the close all browsers in a day or two at most.
    01-29-2016 08:14 AM
  13. mdefran65's Avatar
    so not true my son interviewed for a position in the Microsoft store they pay well and you have to be very technical to work there they set the bar very high.
    01-29-2016 08:18 AM
  14. mariusmuntean's Avatar
    so not true my son interviewed for a position in the Microsoft store they pay well and you have to be very technical to work there they set the bar very high.
    only if they would do the same with the online/phone customer service...
    01-29-2016 08:59 AM
  15. thekonger's Avatar
    The main problem I have with MS is the limited exposure and availability of WP everywhere. This story is certainly alarming, but what's worse is wanting a good WP and not being able to find one on your carrier. I had jumped to AT&T years prior (from Sprint) to get the 900 and loved it, but considering my family is on a Sprint family plan I couldn't justify spending an extra $1400 again over 2 years to get a WP. So when my AT&T contract ended I went back to Sprint and reluctantly got a Note 3 when I found all they had were 2 year old WP models.

    Even now when you look AT&T is the only carrier with any selection of WPs. T-Mobile and Verizon have a few but really the selection is anemic. Sure, you can buy a WP off contract for $500 but very, very few people do that. Yes it's cheaper in the long run, but most consumers want to get it in their hands for the lowest up-front costs they can.

    The bottom line is, if you don't see it in front of you and there's no inexpensive option to get one consumers will find a different phone. Until MS changes this then WP will continue to fail.
    01-29-2016 10:01 AM
  16. filmcomposer39's Avatar
    I definitely agree. Verizon is a big part of the problem too.
    01-29-2016 10:20 AM
  17. Clive Rennie's Avatar
    I have been to bestbuy and asked for the Microsoft Band 2 and they told me that they have replacement bands for for fitbit in the corner it took awhile for them to look it up in the computer to see what I was talking about.
    01-29-2016 11:04 AM
  18. jmagwp's Avatar
    I've visited two Microsoft Stores in the LA area and have had great experiences. The first store was better than the second, but both were good. Very knowledgeable staff. It seemed that everyone had either a Windows Phone or a Band and they knew the computers pretty well. I actually love going into the Microsoft Stores because they tend to be close to or right across from Apple Stores and I kid you not the Apple folks stare you down like you just kidnapped their child.
    01-29-2016 03:19 PM
  19. Zimmermann's Avatar
    How come a big SOFTWARE organization like MS cannot get their act together on this W10M? Why? WHY?
    01-29-2016 03:46 PM
  20. chezm's Avatar
    Would you be so kind to tell MS that it's mobile fans are sick of their lies and we don't take the bite anymore?
    Obviously that isn't the case as you can see from these forums the force is strong with WP fans. Some of the statements are deep in fanboy territory, much like other brand blind fanboys they have their following of drones who would buy their products even if they didn't work.

    With that said, I can confidently say none of the platforms are bad but none are perfect enough to consider one the best. For WP fans, unfortunately the unique OS is hindered by the app gap and this will be a factor of why it won't have the market share we all wish it did.

    Posted via the Windows Central App for Android
    01-29-2016 03:55 PM
  21. jamessia's Avatar
    I have been to many ATT stores, and today I went to the local MSFT store. The employees don't know a thing about any MSFT products. ATT has had exclusives on Lumias for years, but MSFT doesn't enforce product knowledge. What a shame.

    What is inexcusable is going to MSFT store and not one person there knows the products. Examples...

    Me, "What phone do you guys use, I love the 950XL...Answers, were I have an M9 and an iPhone, or I have an android phone"

    Me, "Do you guys have someone who knows about the MSFT band...10 minutes later one guy out of 10 has one, and doesn't know anything about it and uses his iPhone with it"

    It should be mandatory that all employees use the full MSFT stack of hardware!
    If you are working in a MSFT store, you are obligated to know all their products and be proficient in them. Microsoft must provide all the necessary trainings and have everyone certified through some sort of tests. Otherwise just close the shop since there is no value in it.
    01-29-2016 10:12 PM
  22. mariusmuntean's Avatar
    Obviously that isn't the case as you can see from these forums the force is strong with WP fans. Some of the statements are deep in fanboy territory, much like other brand blind fanboys they have their following of drones who would buy their products even if they didn't work.

    With that said, I can confidently say none of the platforms are bad but none are perfect enough to consider one the best. For WP fans, unfortunately the unique OS is hindered by the app gap and this will be a factor of why it won't have the market share we all wish it did.

    Posted via the Windows Central App for Android
    It's not only the app gap, it's the win10 OS which is a total mess.
    01-30-2016 02:28 AM
  23. grantpwarren's Avatar
    It's not only the app gap, it's the win10 OS which is a total mess.
    Win10 was rebuilt from the ground up, of course it is "a total mess", but over time it's going to get better.
    01-30-2016 02:46 AM
  24. VermaEklavya's Avatar
    That's not my point... They are making better software products for ios and android first. Then sometimes they bring them to WP. They may say they are committed to the WP platform, but they are clearly not trying to drive market share. Here is a simple example. Take the decent phone Lumia 650, which maybe costs $100 to make. Why not give them away, that's right give 5 million away in the us. a 500mil hit is nothing for msft and would get their phones our there. every 12 year old would have a Lumia because parents like Free.

    You see no real advertising for their phones, or the OS. Hell even the ads that do come out don't show why the OS is better than iOS etc...
    Giving out $500 mil worth of free stuff, is not only a bad marketing decision, its a bad business decision. Imagine the headlines afterwards - "Microsoft in deep troubled waters, hands out 5 million phones free", or "Microsoft clears inventory, Windows Phone is dead", or something like "Microsoft has lost the battle against iPhone and Android, now resorts to force tactics".

    Microsoft would then have spent $500 million dollars, and in return gained really bad and negative press.

    What they are doing now with cross platform apps is actually gaining them more consumers while improving their image in the market. If you don't know the basics about business and marketing, please learn before you make such statements.

    Posted via the Windows Central App for Android
    01-30-2016 03:38 AM
  25. VermaEklavya's Avatar
    I work at a MS partner writing code during the day and work for Best Buy in the Geek Squad at night. We run the full MS stack in my house other than the kids who run Galaxy S6s (if they wanted iPhones they could find somewhere else to live). We have a home built Windows Home Server, home built HTPC running Windows 7, Xbox One on the main TV, Xbox 360s on all of the rest in the house as Media Center extenders, 3 windows 10 laptops, a Surface Pro, two gaming desktops, and two Lumia 928s (waiting on Verizon to wake up). I use my personal setup when recommending products or solutions at Best Buy. The lack of any great windows phone on Verizon makes it tough as Verizon has the best reception in our area by a large margin.
    You sir are already lucky to have so much MSFT at home! Please let your kids buy iPhones if they really want to, it's not the end of the world.

    Posted via the Windows Central App for Android
    01-30-2016 03:47 AM
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