I have been to many ATT stores, and today I went to the local MSFT store. The employees don't know a thing about any MSFT products. ATT has had exclusives on Lumias for years, but MSFT doesn't enforce product knowledge. What a shame.
What is inexcusable is going to MSFT store and not one person there knows the products. Examples...
Me, "What phone do you guys use, I love the 950XL...Answers, were I have an M9 and an iPhone, or I have an android phone"
Me, "Do you guys have someone who knows about the MSFT band...10 minutes later one guy out of 10 has one, and doesn't know anything about it and uses his iPhone with it"
It should be mandatory that all employees use the full MSFT stack of hardware!
What is inexcusable is going to MSFT store and not one person there knows the products. Examples...
Me, "What phone do you guys use, I love the 950XL...Answers, were I have an M9 and an iPhone, or I have an android phone"
Me, "Do you guys have someone who knows about the MSFT band...10 minutes later one guy out of 10 has one, and doesn't know anything about it and uses his iPhone with it"
It should be mandatory that all employees use the full MSFT stack of hardware!