Keith Wallace
New member
This isn't really the board for this thread, I don't think. There's some truth, I agree that the ignorance of the employees is bothersome. At the same time, if MS pushed too hard on that, they'd run out of employees. If their products aren't compelling to the employees, forcing them to dump their iPhones might just force the employees out the door, then you've paired uninformed with understaffed. That doesn't improve things. They SHOULD be handing out work devices though. Every employee should have a WP/W10M device to use while at work. Pop out the iPhone sim, put it in the Lumia, use it for work so you're not embarrassing your employer in the store. It's hard to put forth such a thing with a product like the Band, but I'd imagine that if I went to most MS stores and started chatting up the employees, I'd find that they don't know much beyond the generalities of Windows. That's on MS to train them better, as well as vet their candidates better.
Honestly, I've long gone into places like Best Buy, AT&T, MS Stores, and the like, and considered just getting a job there because it's almost embarrassing to have to go in and sometimes educate the employees. Then I remember that the employees are rarely there long-term or given good training, and remember it's just the reality of minimum-wage employment and hiring people without other job prospects at the time (read: high school students and college folks on break). I guess that's my anecdotal way to say you're sort of right, but also expecting a bit too much from retail workers.
Honestly, I've long gone into places like Best Buy, AT&T, MS Stores, and the like, and considered just getting a job there because it's almost embarrassing to have to go in and sometimes educate the employees. Then I remember that the employees are rarely there long-term or given good training, and remember it's just the reality of minimum-wage employment and hiring people without other job prospects at the time (read: high school students and college folks on break). I guess that's my anecdotal way to say you're sort of right, but also expecting a bit too much from retail workers.