1. javgarcia's Avatar
    Hello! I want to know how contacts works; where is this information saved. This is because I want to restore my phone to factory but then I want to recover that information. Thanks!
    02-20-2016 01:12 PM
  2. gpobernardo's Avatar
    Information about your contacts is saved in your phone. In windows phones (or windows 10 mobile) there is an option to export that information to an SD Card for recovery purposes. However, those contact information are also stored in the cloud accessible through the Microsoft account you have used for your Windows Phone. After a hard reset, as long as you use the same Microsoft account, all your contacts will be synced back to your device.
    javgarcia, RumoredNow and libra89 like this.
    02-20-2016 01:36 PM
  3. Alain_A's Avatar
    yes, sync your contact to Microsoft cloud before..
    02-25-2016 02:39 PM

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