1. Nightwish04's Avatar
    Had to reset my Lumia 950xl 2 weeks ago due to the dodgy update that was released. Since then my email accounts wont download any pictures, ive used instructions that I found on this forum.

    Open Outlook Mail
    Tap the three dots on the lower right corner and select Accounts
    Tap your email account and select Change mailbox sync settings
    Check the box that says Always download full message and Internet Images
    Tap Done and repeat the steps on your other email accounts
    Exit and re-open Outlook mail (Press and hold the back button, then swipe down the app to exit)

    But they didn't make any difference. Any help would be very welcome.
    06-16-2017 05:36 AM
  2. Chintan Gohel's Avatar
    Had to reset my Lumia 950xl 2 weeks ago due to the dodgy update that was released. Since then my email accounts wont download any pictures, ive used instructions that I found on this forum.

    Open Outlook Mail
    Tap the three dots on the lower right corner and select Accounts
    Tap your email account and select Change mailbox sync settings
    Check the box that says Always download full message and Internet Images
    Tap Done and repeat the steps on your other email accounts
    Exit and re-open Outlook mail (Press and hold the back button, then swipe down the app to exit)

    But they didn't make any difference. Any help would be very welcome.
    are you able to open the images? Or even that doesn't happen?
    06-16-2017 05:55 AM
  3. Nightwish04's Avatar
    are you able to open the images? Or even that doesn't happen?
    I get the "download message and pictures" on some emails. Then they show pictures when clicked on. And then on other emails theres no download pictures link.
    06-16-2017 06:23 AM

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