04-21-2014 12:57 PM
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  1. ash29k's Avatar
    Lol, are you expecting everyone to beg you not to get an iPhone? Its not like Xbox music is the only music app available mate. Enjoy your iPhone... :/
    Mod Edit: Do not launch personal attacks on other users as per the rules.
    Last edited by Paladinleeds; 03-05-2013 at 06:52 PM. Reason: Removing personal attack
    03-05-2013 04:22 PM
  2. Nimdock's Avatar
    Well, if you're happy with how it is then that's good for you. Unfortunately, there are a lot of people who aren't, and regard the new system a considerable backward step.

    The addition of cloud streaming and file manager copying is all well and good, but not to the detriment of the other features that cause users great inconvenience now they are broken or removed.
    And that is also fine. If you notice in my post I don't say I think people are wrong. I am just telling my experience because just as many people have had a bad experience I have had a positive one.
    03-05-2013 04:22 PM
  3. GSOgymrat's Avatar
    The only real problem I have with the WP Xbox Music app is the terrible management of playlists. The Xbox Music Windows 8/RT app is a whole different matter. It needs to be completely redesigned:

    Playlists need to be easier to create.
    Play history needs to be available.
    It needs social integration.
    There should be lists of top songs in my area, different cities and countries.
    I should be able to pin playlists, songs, albums and artists.
    I should be able to wirelessly download songs to my phone from my computer with one click.
    Features such as "Rewind 1986" should be singles, not albums
    I should be able to see which songs have videos and view the video in a divided screen so it doesn't take me out of Xbox Music

    This is all just off the top of my head.
    wpn00b likes this.
    03-05-2013 06:39 PM
  4. wpn00b's Avatar
    Hi Simon. Thanks for bringing this thread to my attention. I really hope that WPC writes an article because I feel that the majority of Windows Phone users would live the chance to sync with Zune (or a revamped XBox Music client with the same capabilities that Zune has). I was initially drawn to Zune and wondered aloud "what if Microsoft makes a phone based on this?". I work for Verizon so I was happy about the Trophy, but I honestly didn't feel WP7 was ready yet. Now that WP8 is here I feel better, but the Zune client was essentially wiped off the face of the earth upon its arrival. I just don't get it.

    Give us a louder voice WPC.
    04-04-2013 09:15 PM
  5. Piratelooksat40's Avatar
    I agree this needs to be addressed in a larger forum. I would give them the benefit of the doubt if this was their first attempt at music. But they actually had a great solution in zune. Having worked at Microsoft for 17 years, I can assure your this turned into a political battle and not a technical issue. I am positive that the Xbox Music team thought they could do it better and came up with this solution without ever talking to the Zune team. Then when it came time to choose, the Xbox Sr Leader won the fight and put Xbox music in. I am sure that they explained it by saying if we just get the Xbox Music app to ship in the box of Windows 8, even if it is not up to speed, we can updated through Windows update. Revenue did not meet projections, so they trim staff wherever they can. I am sure that they "Reorganized" and don't have that much focus on music now. I have seen this happen too many times to know that this is not the case. Don't believe me? I can assure you that the Media Player dev team is not the same as the Xbox Music team. So they have at least two teams working on ways to play music, you can bet there are others.

    For me, I worked very hard to get Zune and the Zune pass to work for my family. I have a central Windows home Server(Another product Microsoft has abandoned) that stores all of my music. I have over 10,000 songs on my server, I have the old style Zune pass that gives me 10 free songs. Of the 10,000 songs about 3,000 are Zune DRM's songs and cannot be played on any WP8. There is no app to go through and change the DRM, or automatically download songs, I am just screwed. Microsoft abandoned the app and basically flipped off the users.

    My work around is that once a month, I log onto Zune, download my 10 songs, and manage all of my music and playlists through Windows Media player. I am actively looking for another music service that I can use. I am 100% positive that Microsoft will once again change their direction on music, when the next powerful senior leader of a group comes in and wants to take over music. I refuse to put any time or effort into Xbox music.


    If you do decide to right the article, here are some questions you need to ask.

    1. The Zune community has put a lot of effort into trusting Microsoft and making Zune work for their lifestyle. With Xbox music, you completely turned your back on them and provided them no support or bridge to the new product. Why should Xbox Music trust you won't do this again in 3-4 years? What kind of Guarantee around support will you offer. With your track record, what advantages would it be to go to Xbox Music?

    2. iTunes has had the same DRM and same structure since it was released, why did you change? Why can't you be consistent like apple?

    3. Why does Xbox Music not support the same features as some peoples Zune pass. Some Zune Pass subscriptions offer 10 free downloads, Xbox Music does not support that.

    4. Why did you not offer some kind of conversion program that would allow people to convert their old Zune music to the new Xbox Music without having to re-download all the songs.

    5. Other than it is the only music player/music Store front on Windows Phone 8, what are the advantages of Xbox Music over iTunes. With Zune it was easy to identify the advantages, with Xbox we don't see any.

    6. Will Microsoft prevent Apple from releasing an iTunes app on Windows Phone?

    I am sure that there are other good questions. Those are the first I would ask.
    bguy_1986, HeyCori, wpn00b and 2 others like this.
    04-05-2013 08:08 AM
  6. Piratelooksat40's Avatar
    Has anyone dropped Zune and Xbox Music for Spotify? It seems like it is almost exactly the same as Zune used to be(Minus the free tracks)
    04-05-2013 08:34 AM
  7. wpn00b's Avatar
    Has anyone dropped Zune and Xbox Music for Spotify? It seems like it is almost exactly the same as Zune used to be(Minus the free tracks)
    I have not, but a friend of mine did and he seems to like it. I have the free tracks so I am clinging to it for now.

    I really hope Microsoft comes to their senses and fixes this mess. It really needed a couple tweaks, not the overhaul they gave it.

    Remember those commercials..."the smartphone beta test is over"? Hmm...Nokia must not have really known what Microsoft had planned for the next year when they ran those ads.
    04-08-2013 07:06 AM
  8. JamesDax's Avatar
    This is actually one of the few complaints that I agree with. I loved Zune. I hate Xbox music. Hopefully MS will get this fixed.
    wpn00b likes this.
    04-08-2013 07:22 AM
  9. dgr_874's Avatar
    Yes, fixing this is make or break for me. If they don't fix this in the next major patch I'm out of windows phone until they do. Come on Microsoftt! You have the beginnings of something awesome, don't let inter office politics screw it up!
    04-08-2013 06:46 PM
  10. Kevin Rush's Avatar
    Yes, I want the Zune PC software to sync with my WP8! Xbox music has made such a mess of my music / playlists and I don't have the time to sort it out. Why should I have to? If someone did this sort of thing at work, to work files, they would be fired as inept. It is ridiculous.
    wpn00b likes this.
    04-10-2013 08:52 AM
  11. Trainwreck_0532's Avatar
    Yes, I want the Zune PC software to sync with my WP8! Xbox music has made such a mess of my music / playlists and I don't have the time to sort it out. Why should I have to? If someone did this sort of thing at work, to work files, they would be fired as inept. It is ridiculous.
    +1. Fully agreed, I unfortunately lost all of my playlist trying to figure out this damned Xbox music experience.
    wpn00b likes this.
    04-10-2013 09:03 AM
  12. Simon Gregory's Avatar
    Piratelooksat40, I agree, I think that's exactly what happened. MS never really got behind the Zune platform, but the sad thing is that the hardware and software were very high quality. It's so frustrating that common sense doesn't seem to prevail in a company of that size. There are all the thousands of votes on uservoice, and the (now defunct) MS answers thread, but I can't see anywhere high profile picking up this cause. From what I've seen from MS, they still don't seem to understand what they have broken.

    Please WPC, champion on behalf of us for a better music experience....
    wpn00b likes this.
    04-11-2013 03:56 AM
  13. jrlive's Avatar
    I like xbox music and I have never had any issues with duplicates and never felt the need for any sync software.

    I load my music into my W8 library:
    Xbox music on W8 finds it, matches it and makes it also available in the cloud.
    It is now automatically available on my phone
    I can then download it to my phone if I choose to (in order to not stream it and use data)

    There are some glitches such as:
    When you download music sometimes it doesn't actually download, so you have to do it again. Its is easy to check which songs are on the phone and which are cloud streamed. An icon by every song tells you and also you can filter to show only those songs saved to the phone.
    You cant download whole albums with one click - you have to check every song then download
    When xbox music on W8 CAN'T find your song/album in your library then it tends to split the album up, associating to other albums where the song is also listed
    You cant manage your own meta data

    Overall the approach xbox music is taking is brilliant in my view - manage once then available everywhere and the library of songs on xbox music is so vast you will hardly ever return no matches with a search for a song, artist or album. Twice the catalogue of Spotify.

    By far the best music concept there is, with some glitches that need to be ironed out. I don't understand all the moaning - it sounds like a 'change is not good' mentality, but I guess we all use these apps in different ways so some might find the glitches more severe than others. I suspect that if you have a vast music collection of your own prior to using xbox music then there might be more problems.
    04-11-2013 04:21 AM
  14. Muessig's Avatar
    I know this is a fairly established thread at this point but thought I'd point out that there's a sticky thread to do with some of the topics discussed here like duplicate songs and playlists over here: http://forums.windowscentral.com/win...ps-tricks.html
    dgr_874 and wpn00b like this.
    04-11-2013 04:25 AM
  15. wpn00b's Avatar
    I don't understand all the moaning - it sounds like a 'change is not good' mentality, but I guess we all use these apps in different ways so some might find the glitches more severe than others. I suspect that if you have a vast music collection of your own prior to using xbox music then there might be more problems.
    I have a huge collection of music. I spent nearly 12 hours ripping it all over 3 days from my cd collection using Zune (desktop). I also have a grandfathered $15/10 mp3 Zune pass. The issue I have is that I prefered using Zune's social aspects as well as it's gorgeous interface to listen to my music and at the end of the month I would choose which 10 songs to include in my personal collection. I had an iPhone at the time so I had to import songs separately from my library to iTunes so I could load them to my iPhone. How I longed for the day that all of this functionality could be contained in one program. I just needed to switch phones.

    As soon as my employer got the phone I jumped. I took it home and plugged into my PC...NOTHING! How frustrating is that? VERY. So I get on Microsoft's support site and find out that there is a sync software I can use. I download it, install it, and use it. Basically its iTunes in a Windows Phone compatible container, and that is being generous. Microsoft took the best part of their empire(other than Xbox) and flushed it down the toilet.

    Wireless syncing? Nope. Playlist syncing? Nope. Number of listens? Nope. They just ruined the whole experience when a simple rebrand and a few lines of code would have sufficed.

    That's what all the complaints are about. It was easy, effortless and beautiful. Xbox Music is not.
    04-11-2013 11:45 PM
  16. Simon Gregory's Avatar
    By far the best music concept there is, with some glitches that need to be ironed out. I don't understand all the moaning - it sounds like a 'change is not good' mentality, but I guess we all use these apps in different ways so some might find the glitches more severe than others. I suspect that if you have a vast music collection of your own prior to using xbox music then there might be more problems.
    Haha, it's got nothing to do with people opposing change, that's just a lazy argument. XBM works ok in the scenario if you want to rent music on subscription. But, as you allude to yourself, the problem is that they extended this feature (that Zune already did) at the expense of breaking functionality for people who have already bought music. Why should these people pay a subscription to get the functionality (that used to work) to just allow them to listen to music they have already paid for?

    The glitches and comparatively poor interface (compared with its predecessor) are just an additional 'kick in the nuts', on top of having basic functionality removed or severely broken for the thousands of users who relied on it.

    They could have just added the cloud stuff to Zune, enabled the drag and drop option to the storage and tidied it up a few other things. But the results of some self defeating internal politics have meant they are starting all over again. There's not really been any public acknowledgement on these issues and they are making the necessary updates at a snails pace. This is why people are (IMO rightfully) moaning!
    04-15-2013 04:00 AM
  17. Ruined's Avatar
    XBOX music is a joke. it needs to be dumped ASAP. Bring back Zune.

    Or simply, re-skin Zune and make it the "xbox music desktop app," and let the metro app be the current simplified version. Although to be honest, I like the skin of Zune better than XBOX music, too. XBOX music looks dark and depressing compared to the rest of Windows 8.

    All that aside...

    Wasn't it a bit shortsighted to put all of your eggs in the streaming basket when the most popular carriers have metered data now? A week of XBOX music can eat up a month's worth of data easy. Combine this with the utter failures XBOX Music has in local file management and there is your big problem. Going back to Zune, what is odd is that Zune had both streaming and local management down - you could stream albums from the marketplace in full even with WP7. Sure that's not as intuitive as streaming with XBOX Music, but Zune could do it. That is why I think it is odd that they flushed Zune down the toilet when it could have been tweaked for the ultimate.

    The ultimate would have been:
    -Zune desktop app reskinned to Xbox Music
    -Xbox music metro app
    -Finally eliminate Windows Media player!
    -Use explorer for everything else

    Instead we have:
    -Zune desktop app needed for usage of xbox music subscription on desktop with a fully featured program
    -Xbox music metro app
    -Windows media player to make up for the shortcomings in Xbox music
    -Sync tool because the whole situation is a giant slomo trainwreck

    Don't know how a company with such fantastic tools in front of them could butcher it all so badly.
    Last edited by Ruined; 04-16-2013 at 02:48 AM.
    dalydose and Gungzwei like this.
    04-16-2013 01:41 AM
  18. dmmontal's Avatar
    Looks like the XBMusic master list of issues thread is now going to get closed off, to be split into more specific mini threads. WPCentral also had a post today highlighting a puny update to the W8 sync app. The comments of which are filled by fellow disgruntled people who know what has been lost with the axing of the Zune app.

    Who else would like to join with me in asking WPC to do an article highlighting the issues we're all having?

    It's been months and MS have announced nothing. A little tinkering with these apps isn't going to fix the issue, MS needs to know how badly an acceptable syncing and management solution is required by WP8 music lovers.
    While I have not posted on the WPCentral forums before, I just came across this thread and wanted to add to this. My name is Darren and I started and maintained the Master List Of Issues With XBox Music On WP8 thread. I have not been very involved in discussing these issues over the last few months as I have been a bit burnt out, however I had a rather terrible experience giving XBox Music another go and I decided to post a bit more.

    I really hope more people speak up about these issues, and yes I agree it would be very nice if there were more press coverage on this. It does seem baffling to me how little actual coverage there has been on what is a very deep, multi-faceted issue with what was previously one of the strongest points of this platform. When I was approached by Microsoft about closing down the Master List thread, they were very friendly, said they wanted to know how I thought it was best to proceed, etc. They said their main issue was that they weren't getting enough "useful feedback" any longer, and that breaking the thread down into separate posts by issue would help that. I told them I didn't think that would make a difference, but that I did want to help and I couldn't realistically manage a large number of individual posts by myself, so I gave them my "blessing" to lock the thread.

    I strongly regret doing that. I feel a bit like I was duped, and at this point I really think the real reason they did that was to nip any further backlash in the bud. It has been months and there has been no response or updates since they closed the thread, and the individual posts are pretty much dead.

    I have a new post in which I complained of my terrible experience earlier tonight: Disastrous Music Sync Experience - Microsoft Community - I don't expect this to be a major deal or anything, but just wanted to express my frustration to them once more. If anybody has a similar complaint I suggest you stay vocal.
    04-30-2013 11:03 PM
  19. bguy_1986's Avatar
    Feel like I was duped as well. It's a shame there isn't blogs or news articles putting pressure on Microsoft. I really don't see how anybody can use it. So many things you can't do!
    05-01-2013 10:05 PM
  20. spaulagain's Avatar
    I use it all the time, not as good as Zune, but it works.
    05-01-2013 10:24 PM
  21. Simon Gregory's Avatar
    Interesting article on more flaws on th XBM service:

    http://mobilitydigest.com/xbox-music-under-fire/

    C'mon WPC, pick this up and hold MS to account!
    05-06-2013 08:20 AM
  22. bguy_1986's Avatar
    The Microsoft support threads are picking up some steam again... hopefully everybody keeps it up and gets them large enough again that Microsoft has to do something about it..
    wpn00b likes this.
    05-06-2013 10:11 AM
  23. Piratelooksat40's Avatar
    I am getting to my wits end around music. I used to have a workable solution, and now for some reason it does not work. I am assuming it is because I have added an SD card to my Lumia 820. When I try to sync play lists only about 1/2 of the play lists show up and each has a total of 10 songs.

    I would like to say that I am going to hold out for Microsoft Blue and hope for an update. The problem is that that we hear NOTHING about a fix. It would be nice to have any kind of communication. Does anyone know who is incharge of Xbox Music? I know it is a team out of France. I am trying to find an e-mail address. If someone has it or a twitter account it would be great.
    Felbrigge Psalter likes this.
    05-07-2013 08:25 AM
  24. Simon Gregory's Avatar
    Wow, and now MS are trying to get iTunes on the Windows 8 platform. Who is in charge of MS music strategy priorities!?
    http://www.windowscentral.com/micros...nt-liking-idea
    dgr_874 and wpn00b like this.
    05-10-2013 07:50 AM
  25. phonohead's Avatar
    The only reason I am using Xbox Music for audio streaming/downloading is the fact that it allows me to save offline content to my SD card. Had other, similar, services offered this option I'd be sailing a different sea.
    05-11-2013 09:22 AM
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