06-24-2014 12:33 PM
43 12
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  1. kkcy's Avatar
    did you try to sign in like mato did in smartglass? im not sure whats the problem though but seeing its somehow related to xbox so i thought probably its xbox apps that give that control... worth a try... how about nokia music?
    Yes I did, smartglass signed in just fine. Nokia music function normally, but I can't get mix radio too.
    03-01-2013 11:17 AM
  2. mato6666663's Avatar
    Yes I did, smartglass signed in just fine. Nokia music function normally, but I can't get mix radio too.
    Hmm.. That's weird... :/ Maybe it's working for me, because I have music pass subscription, but I wouldn't be so sure... :/ Though it's bull****...
    03-01-2013 12:19 PM
  3. eric12341's Avatar
    Yea I would do a hard reset, that isn't normal.
    03-01-2013 06:28 PM
  4. mr2009's Avatar
    Hmm.. That's weird... :/ Maybe it's working for me, because I have music pass subscription, but I wouldn't be so sure... :/ Though it's bull****...
    i dont have music pass subscription.... anyway i think its some kind of app related issue.... since mato manage to get it after install smartglass... perhap there is an app that need to be installed first before smartglass? btw what is your country/region set to?
    03-01-2013 07:53 PM
  5. Huime's Avatar
    If you can't get mix radio that is definitely the symptom of having a wrong location send out by your phone. I guess you need to log out every account and redo them again.
    03-01-2013 08:07 PM
  6. kkcy's Avatar
    If you can't get mix radio that is definitely the symptom of having a wrong location send out by your phone. I guess you need to log out every account and redo them again.
    But it isn't possible to log out of your microsoft account right? Only hard reset could do that?
    03-02-2013 12:06 AM
  7. kkcy's Avatar
    Alright, so I went and did a hard reset on my phone. Now the settings are available. Thanks for all your helps.
    03-02-2013 12:20 AM
  8. Nimdock's Avatar
    Nice. :)
    03-02-2013 08:42 AM
  9. mato6666663's Avatar
    Glad it worked :)
    03-02-2013 11:42 AM
  10. wilsey's Avatar
    It seems that hard reset is the only option
    I've installed the Xbox Extras & Glass but the settings still aren't there.
    The thing that I find it strange is, when I opened the Xbox Extras & Glass, it automatically signing me in. Is the Xbox account the same as our Microsoft Account?

    While my parent's phone that has the Music+videos settings does not have Xbox account. I just realized this when I tried to download Photosynth, and the app requires Xbox account.
    03-07-2013 07:33 AM
  11. Huime's Avatar
    It seems that hard reset is the only option
    I've installed the Xbox Extras & Glass but the settings still aren't there.
    The thing that I find it strange is, when I opened the Xbox Extras & Glass, it automatically signing me in. Is the Xbox account the same as our Microsoft Account?

    While my parent's phone that has the Music+videos settings does not have Xbox account. I just realized this when I tried to download Photosynth, and the app requires Xbox account.
    they are the same account, but you need to "register" in order to sync them together.
    wilsey likes this.
    03-07-2013 07:35 AM
  12. wilsey's Avatar
    they are the same account, but you need to "register" in order to sync them together.
    Oh.. I see. Thank you. Again I just find it strange that I have the Xbox account but the Xbox Music is not showing on my phone.
    03-07-2013 09:42 AM
  13. kshafik's Avatar
    please tell mw how you do the hard reset and there is any risk for doing it or not
    04-18-2013 05:51 AM
  14. nitiniit's Avatar
    Hey i just found a solution, worked for me;
    Just go to your xbox games settings and Login by taping sign-in .... (settings->games->sign-in) or (games->sign-in)
    would work.... :)
    06-07-2013 11:33 PM
  15. fantakk's Avatar
    Have the same problem. Missing the "Now playing on xbox" option an i'm not solving neither with Hard Reset. Any Idea?
    08-12-2013 12:33 PM
  16. chetan_jangid826's Avatar
    This is what I did to get the settings for music + videos.
    I changed the xbox and Microsoft account to US.
    Go to settings>about>reset your phone.
    The phone restarts and asks for your home location. Just scroll that to US.
    You will get the xbox music feature and settings on your phone.
    08-23-2013 12:40 AM
  17. AndrewL920's Avatar
    Oh.. I see. Thank you. Again I just find it strange that I have the Xbox account but the Xbox Music is not showing on my phone.
    Same issue here. :(
    04-09-2014 06:31 PM
  18. Nutifafa's Avatar
    Have u fixed the problem...also have similar problem
    06-24-2014 12:33 PM
43 12

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