1. Narse77's Avatar
    Hey all! I am working on a Xbox music guide for WP8 and Win 8 and want to make sure I can help with at least some peoples issues. I only have my current experience getting the service to work for me and my devices and want some input from the community. Please post some items you have had issues with and I will see if I can address them in the guide.

    Thanks!
    stmav likes this.
    06-27-2013 09:04 PM
  2. AaHaa's Avatar
    Music management. Changing album covers and stuff. Zune (heck, even WMP) was awesome at that. As far as I know, Xbox Music can't even change a song title...
    carfreak715 likes this.
    06-28-2013 06:24 AM
  3. Narse77's Avatar
    Music management. Changing album covers and stuff. Zune (heck, even WMP) was awesome at that. As far as I know, Xbox Music can't even change a song title...
    I know that track title and albulm art cover is pulled directly from the tags of the music files you have. Is all your files tagged properly?
    06-28-2013 09:12 AM
  4. thewaterbird's Avatar
    One thing that drives me nuts, and I'm hoping I'm just missing something- is if there is a song playing and I want to pause it, the only two ways I know how to do this is to turn off my phone and use the pause on the lock screen, or go all through xbox music until i find the album that's playing and then the particular song, and then pause it that way. Am I missing something? A "now playing" screen would be *reallly* handy!
    06-28-2013 12:13 PM
  5. Sari_M's Avatar
    Press "volume up" and the music controls pop up on your screen, then you can stop the music or go to the next or previous song. If you tap the artist name / song title there, you'll get the "now playing" screen.
    thewaterbird likes this.
    06-29-2013 12:00 AM
  6. Simon Gregory's Avatar
    Are you doing a user help guide, or a summary of all the major problems and bugs with the service and software itself?
    06-30-2013 02:05 AM
  7. csd_images's Avatar
    Make it easier to sync your lists and music between devices, the interface and designs are totally different between Windows 8 and Windows Phone 8. Even how you find and play music is obtuse. So I've end up with two lists Nokia Music on the phone and Xbox music on the tablet. Not an ideal situation and I refuse to pay for two overlapping services.
    06-30-2013 07:03 AM
  8. Neil Katz's Avatar
    I don't know where the blame lies, but I have problems with the audio apps in WP8. If I try to transfer music from my computer to the phone using the Windows Store apps in Windows 8, I get some songs listed two or three times. This does not happen if I do the transfer in my computer directly to the micro SD card. Also, many of the tag items seem to get corrupted - album names are changed, for example. This results in several listings for the same album, each with some, but not all of the songs. This still seems to be a work in progress. Since I see the same problems in Nokia Music and Xbox music, it would appear that the fault is not in Xbox along, but I don't know how this process works. Hopefully, a fix will be forthcoming in the next release.
    06-30-2013 07:20 AM
  9. jasonstatham's Avatar
    embedded album arts are missing in windows 8 and 8.1 xbox music. That is holding me back from using it.
    06-30-2013 07:42 AM
  10. shreyas15's Avatar
    The ability to delete entire albums, Artists Or songs should be made available.
    Also, an added equalizer option will be great! It's so disappointing when basic java phones have those options and wp8 doesn't!
    06-30-2013 07:58 AM
  11. surfacedude's Avatar
    The ability to delete entire albums, Artists Or songs should be made available.
    Also, an added equalizer option will be great! It's so disappointing when basic java phones have those options and wp8 doesn't!
    an eq is must, i agree! nokia windows phone have a great eq program, but xbox music could certainly use one and hopefully a pretty elaborate one. i love being able to tinker. i'm involved in music and would love to be able to go into an eq and adjust the mids, for example, to be able to hear a guitar, for example, a little more clearly if i'm trying to transcript it...or be able to pull back some sizzle (highs) on a snare drum on a hip hop track if it's too much for my ears.
    07-01-2013 08:29 AM
  12. Simon Gregory's Avatar
    If you want to see the problems then try these links:
    Master list of issues:
    http://answers.microsoft.com/static/...9-4626090289a3

    Master List of Issues (the return)
    http://answers.microsoft.com/static/...8-8129f5577546

    Zune Uservoice Suggestion
    https://windowsphone.uservoice.com/f...dia-sync-in-wp

    My WPC Thread (Xbox Music - Enough is enough)
    http://forums.windowscentral.com/gro...gh-enough.html

    The Major Issues relate to syncing and music management

    1) Duplicates - there seem to be many causes for this problem, but MS never addresses it.
    2) DRM issues - WP8 regularly incorrectly tells you that you don't have the rights to play music (many times the first track of an album).
    3) Metadata issues - if it doesn't recognise a track, it won't cloud sync it. You have minimal control of the metadata etc and XBM will have no problems with overwriting your music collection's metadata with its own, and introducing DRM in the process.
    4) The syncing situation is totally disjointed. There is no one problem free method of managing your music (many people find the best way is with iTunes!?!?!).
    5) The dedicated sync app is a total joke.
    6) Managing playlists is a near impossible task.
    7) No podcast support
    8) The cloud sucks! There's no easy way to manage what's in your cloud music collection.
    9) It's bad for pre-owned music. If you owned the music before using XBM, then if you sync from the cloud, then you can only stream it to your WP - there is no download option (this is bad for your dataplan, your battery life, for listening while travelling or if your happen to be in bad reception areas).
    10) It gets easily confused with what's downloaded and what is streaming. I've seen it say that the track is downloaded, but in fact it streams it anyway!
    11) Lack of wireless sync. Zune had wireless sync, which was completely seemless.

    This list is by no means definitive either.
    dgr_874 and Kevin Rush like this.
    07-01-2013 09:47 AM
  13. paulxxwall's Avatar
    Xbox music seem expensive now with all these free option ,Pandora,Nokia music,metro radio,iheart radio Xbox music is 120$ a year vs free service but on PC xbm streams free I don't get it if it were a bit cheaper I might consider
    07-01-2013 04:22 PM
  14. Mystictrust's Avatar
    Xbox music seem expensive now with all these free option ,Pandora,Nokia music,metro radio,iheart radio Xbox music is 120$ a year vs free service but on PC xbm streams free I don't get it if it were a bit cheaper I might consider
    None of those services allow me to pick the exact song I'm looking for to listen to. I can pick an artist or a station and hope to hear the song I want, but it doesn't beat hearing what I want and when I want it. Plus, I can download the songs to play on all my windows devices without worrying about streaming or even having an internet connection (i.e. I can listen to my xbox music songs on a flight, without paying for wifi. If my data connection is struggling - say, I'm driving and listening plugged in to car stereo -, my playlist can skip the streamed songs and play my locally downloaded ones)

    It all depends on how you use your music. For some people, such as the ones who subscribe, they see the value in it for themselves over a free streaming service.

    Regarding my concerns, I have yet to find a way to remove an album or song from my cloud "collection". Via the Xbox Music app, it seems to load an entire album into my cloud collection when I play just one or two songs from that album, so on my Windows Phone, the list of albums "in my collection" keeps growing and growing... based on what I have been doing on my PC.
    Kevin Rush likes this.
    07-01-2013 05:06 PM
  15. berty6294's Avatar
    Xbox music seem expensive now with all these free option ,Pandora,Nokia music,metro radio,iheart radio Xbox music is 120$ a year vs free service but on PC xbm streams free I don't get it if it were a bit cheaper I might consider
    Xbox music is $99 a year.
    07-01-2013 05:17 PM
  16. Troyseph's Avatar
    If you want to see the problems then try these links:
    Master list of issues:
    http://answers.microsoft.com/static/...9-4626090289a3

    Master List of Issues (the return)
    http://answers.microsoft.com/static/...8-8129f5577546

    Zune Uservoice Suggestion
    https://windowsphone.uservoice.com/f...dia-sync-in-wp

    My WPC Thread (Xbox Music - Enough is enough)
    http://forums.windowscentral.com/gro...gh-enough.html

    The Major Issues relate to syncing and music management

    1) Duplicates - there seem to be many causes for this problem, but MS never addresses it.
    2) DRM issues - WP8 regularly incorrectly tells you that you don't have the rights to play music (many times the first track of an album).
    3) Metadata issues - if it doesn't recognise a track, it won't cloud sync it. You have minimal control of the metadata etc and XBM will have no problems with overwriting your music collection's metadata with its own, and introducing DRM in the process.
    4) The syncing situation is totally disjointed. There is no one problem free method of managing your music (many people find the best way is with iTunes!?!?!).
    5) The dedicated sync app is a total joke.
    6) Managing playlists is a near impossible task.
    7) No podcast support
    8) The cloud sucks! There's no easy way to manage what's in your cloud music collection.
    9) It's bad for pre-owned music. If you owned the music before using XBM, then if you sync from the cloud, then you can only stream it to your WP - there is no download option (this is bad for your dataplan, your battery life, for listening while travelling or if your happen to be in bad reception areas).
    10) It gets easily confused with what's downloaded and what is streaming. I've seen it say that the track is downloaded, but in fact it streams it anyway!
    11) Lack of wireless sync. Zune had wireless sync, which was completely seemless.

    This list is by no means definitive either.
    I 100% agree with everything on this list.
    Kevin Rush likes this.
    07-01-2013 05:33 PM
  17. paulxxwall's Avatar
    Xbox music is $99 a year.
    99$ vs free ?
    07-01-2013 06:13 PM
  18. Kevin Rush's Avatar
    99$ vs free ?
    Read the posts and you would know the "features" you get for only $ 99.00. Everyone must decide for themselves if the features are worth it to them. They are to me. Common mistake to just look at numbers and not compare value.
    07-01-2013 06:48 PM
  19. paulxxwall's Avatar
    Read the posts and you would know the "features" you get for only $ 99.00. Everyone must decide for themselves if the features are worth it to them. They are to me. Common mistake to just look at numbers and not compare value.
    maybe bundle with Xbox live? Xbox live half the price maybe work on a package deal
    07-01-2013 08:49 PM
  20. berty6294's Avatar
    I still think $99 is worth it! I've had Zune Pass since day one and never looked back. It's so incredibly convenient!
    Mystictrust and Kevin Rush like this.
    07-01-2013 09:38 PM
  21. garak0410's Avatar
    I've been sticking with XBOX Music for a while now but it has become almost unusable:

    • Syncing To Phone - In this day and age of "limited" data, cloud music makes little sense unless you plan on being in a lot of Wi-Fi spots. I like music on my phone. However, syncing is getting WORSE. Not only do I have to use the aging Windows Media Player to make my playlists but the latest "Desktop" Windows Phone app the other day deleted my music on my phone and even if I uncheck, sync and re-check my playlists, it will not re-sync. So, I decided to do it the hard way by downloading to my phone, adding music to NOW PLAYING and then saving the playlist. However, if I come to an album listed as "In Collection", I cannot download it to my phone. So basically, I have to go back to the PC and manually copy of music over to a folder. Oftentimes, the album Art is messed up. Yeah, there is a nifty third party app to help with the album art but we shouldn't have to do this. I want to be able to, on the fly, download an album to my phone and not have to battle with the sync issues and the "in collection" issues.
    • Cloud - The music cloud is pretty much unmanageable. Granted, I've been able to create "cloud based" playlists and access them over my devices (PC, Surface, Windows Phone) and it works fairly well. However, album art and even backgrounds and artist info is very spotty when playing on the phone. Playlist creation is quite cumbersome compared to the aforementioned Windows Media Player or even Zune Player. And there is really no way to manage the cloud music. Sometimes, I'd like to play all but for example, I'd like to exclude Christmas music that is in the cloud. In addition, I have music not in the XBOX Music Store that I'd like to send to the cloud. How do I get it there? Since syncing is a joke, I need it in the cloud. No, no real way to do this.
    • Playlist Limits (Cloud) - 1000 Songs. Really? 1000 Songs. OK, on the XBOX Music App, I can select multiple playlists and it will play them in Shuffle mode just fine. On the phone, I have to add each one to NOW PLAYING. On the XBOX? Nope...limited to one playlists with 1000 songs or less.


    I've pretty much given up keeping some kind of order to my music anymore. Trust me, I've tried and tried over the months since XBOX Music was released but given the sync issues I had recently with the Desktop Windows Phone app, I'm done. I'll listen to my cloud playlists on the XBOX Music app but we need something like the Zune Player. It manages our music much better than the current applications. I am still hopeful for a fix but don't see one soon, even with Windows 8.1

    I was never an iTunes fan but if Microsoft is going to win over iPhone fans, the music portion HAS to get fixed.
    mrcrusha829 and Kevin Rush like this.
    07-02-2013 08:59 AM
  22. CJ Thunder's Avatar
    If you want to see the problems then try these links:
    Master list of issues:
    Master List Of Issues With XBox Music On WP8 - Microsoft Community

    Master List of Issues (the return)
    Disastrous Music Sync Experience - Microsoft Community

    Zune Uservoice Suggestion
    Continue to use Zune for media sync in WP

    My WPC Thread (Xbox Music - Enough is enough)
    http://forums.windowscentral.com/gro...gh-enough.html

    The Major Issues relate to syncing and music management

    1) Duplicates - there seem to be many causes for this problem, but MS never addresses it.
    2) DRM issues - WP8 regularly incorrectly tells you that you don't have the rights to play music (many times the first track of an album).
    3) Metadata issues - if it doesn't recognise a track, it won't cloud sync it. You have minimal control of the metadata etc and XBM will have no problems with overwriting your music collection's metadata with its own, and introducing DRM in the process.
    4) The syncing situation is totally disjointed. There is no one problem free method of managing your music (many people find the best way is with iTunes!?!?!).
    5) The dedicated sync app is a total joke.
    6) Managing playlists is a near impossible task.
    7) No podcast support
    8) The cloud sucks! There's no easy way to manage what's in your cloud music collection.
    9) It's bad for pre-owned music. If you owned the music before using XBM, then if you sync from the cloud, then you can only stream it to your WP - there is no download option (this is bad for your dataplan, your battery life, for listening while travelling or if your happen to be in bad reception areas).
    10) It gets easily confused with what's downloaded and what is streaming. I've seen it say that the track is downloaded, but in fact it streams it anyway!
    11) Lack of wireless sync. Zune had wireless sync, which was completely seemless.

    This list is by no means definitive either.
    I just upgraded to W8.1 and am really playing with Music as I plan on getting the next Lumia. All this crap makes me glad I don't already have one. Especially XBM only recognizes 10 percent of my music. Around145 tracks out of 1200. It is stupid. I installed Nokia Music that got them all, Zune still got them all...WTF, otherwise I don't know about syncing, but I do miss doing that wirelessly even on Zune.

    But how do I "fix" my tracks so XBM can recognize them?
    Kevin Rush likes this.
    07-02-2013 01:29 PM
  23. odoggyfresh's Avatar
    they should give you an xbox music pass with your xbox live gold membership
    07-02-2013 06:58 PM
  24. Tvan15's Avatar
    Biggest complaint from me is not being able to listen to the years worth of music I downloaded with my Zune pass offline. Since it is already in my library, I can't download it to my phone. If I move it over via the sync app, when it goes to play it says I don't have the rights to it. And that is just for the albums that show up. There are a lot that I downloaded through Zune that seem to not even show up on my phone. The switching costs of having to download everything again were something that would have kept me from switching from Zune, but Xbox music isn't making it easy to stick around now. The only hope I have is that the Windows 8 app I feel has gotten much better, the phone app needs some major updates though - which hopefully are in the next update.
    07-02-2013 07:45 PM
  25. Mystictrust's Avatar
    Biggest complaint from me is not being able to listen to the years worth of music I downloaded with my Zune pass offline. Since it is already in my library, I can't download it to my phone. If I move it over via the sync app, when it goes to play it says I don't have the rights to it.
    This is a big point that someone at Microsoft messed up on - who was in charge of the Xbox Music app and who did the licensing for it? When I first got my Lumia 810, I exchanged it 2 or 3 times with a period of a few weeks in-between... one phone would allow me to move my downloaded WMA files over and play them no problem, while the other wouldn't and gave me rights errors. It was completely inconsistent. I can tell you that it does in fact work... but I seems that not all devices can, like there's a bug floating around with how the Music Pass attaches to the phone or something. When I first got my phone, I did not understand all the complaining because I moved files over no problem, but after my first exchange I saw the problem.

    At least we can download straight from our phone and can stream! But, I realize that won't work in every case, particularly with super large collections :( It's no excuse. This issue should be researched and addressed in OP's guide.
    Kevin Rush likes this.
    07-02-2013 09:28 PM

Similar Threads

  1. xbox music - transfer music from spotify
    By willybraatlund in forum General Desktop, Laptop & Tablet Discussion
    Replies: 2
    Last Post: 09-09-2013, 02:31 PM
  2. Xbox Music App question (MPA TOOL)
    By themadpoet1 in forum Applications
    Replies: 5
    Last Post: 09-06-2013, 02:03 AM
  3. Mobile Phones: Best, Worst and First.
    By MSFTisMIA in forum The "Off Topic" Lounge
    Replies: 11
    Last Post: 07-01-2013, 01:33 PM
  4. A app Xbox should make.
    By TAB1360 in forum Windows Phone 8
    Replies: 2
    Last Post: 06-30-2013, 12:35 AM
  5. Twitter and Bing Translate WP Exclusive
    By mase123987 in forum Bing
    Replies: 4
    Last Post: 06-29-2013, 11:51 AM
LINK TO POST COPIED TO CLIPBOARD