1. Marty Larsson's Avatar
    I signed up for the free trail for one month with xbox music yesterday to try it out but i wont let me play any of the music pass in full only the 30sec sample? (Signed up on the trail on my xbox when i seen their was a trail available) anyone know what would be stopping me getting full use?
    11-03-2013 08:00 AM
  2. HeyCori's Avatar
    Try downloading a song to see if that automatically activates your trial.
    11-03-2013 08:01 AM
  3. Marty Larsson's Avatar
    I'll try that now Cori, thanks.
    11-03-2013 08:05 AM
  4. Marty Larsson's Avatar
    Nope no joy, wont let me download songs, i went into my xbox settings on my phone and it even shows that I'm currently on the xbox music trail for 30days but wont let me use it lol, started the trail on the 02/nov/2013.
    11-03-2013 08:21 AM
  5. Marty Larsson's Avatar
    Has anyone had this problem?
    11-03-2013 02:25 PM
  6. HeyCori's Avatar
    Go to Xbox.com and sign into your account. Click on My Account. Under Device Management, click on Manage Xbox Music Devices and then see if your computer is listed there.
    11-03-2013 07:32 PM
  7. gsquared's Avatar
    I get that once in a while with my subscription. It always takes care of itself though.
    11-04-2013 11:15 AM
  8. Marty Larsson's Avatar
    Still isn't working i guess they just want me to pay to listen, not such a free trail if i do lol
    11-05-2013 08:19 PM
  9. sharpycl's Avatar
    I had that problem a few days ago and have had the subscription since July. It seemed to fix itself and was working later that night. I didn't do anything to try to fix it.
    11-06-2013 08:43 AM
  10. RTGent's Avatar
    I had a hiccup or two when I first transitioned from the trial, but that was years ago under Zune. Back then, I had to uninstall and re-install Zune. Not sure if this experience would help much now . Calling Microsoft has always solved any Pass issue I have. Good luck getting past this, Marty.
    11-08-2013 05:34 PM

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