1. deadwrong03's Avatar
    not sure why but atleast for 2 weeks I haven't been able to get my phone to recognize my Xbox music pass anymore, when I check the website it says its active till Dec 2014 but when I use my phone it still only plays 30 sec clips in the old and new Xbox music apps on wp8

    I've called Microsoft and they've been no help I've uninstalled and reinstalled the new app and still no luck. Anyone else have any issues like this before?

    Sent from my Nokia Lumia 928 using Tapatalk
    01-25-2014 07:34 PM
  2. Laura Knotek's Avatar
    Have you gotten this sorted yet, or is it still a problem?
    01-27-2014 02:24 AM
  3. deadwrong03's Avatar
    Still is a problem even when I attempt to buy a song in the store to see if it triggers my pass I get a error code then everything becomes unavailable in the store

    Sent from my Nokia Lumia 928 using Tapatalk
    01-27-2014 06:48 AM
  4. Laura Knotek's Avatar
    Still is a problem even when I attempt to buy a song in the store to see if it triggers my pass I get a error code then everything becomes unavailable in the store

    Sent from my Nokia Lumia 928 using Tapatalk
    Have you heard anything from Microsoft support?
    01-27-2014 09:59 PM
  5. deadwrong03's Avatar
    Nothing from them at all

    Sent from my Nokia Lumia 928 using Tapatalk
    01-27-2014 11:29 PM
  6. Laura Knotek's Avatar
    Nothing from them at all

    Sent from my Nokia Lumia 928 using Tapatalk
    Maybe you'll get a response if you threaten to cancel your subscription.
    01-27-2014 11:30 PM
  7. deadwrong03's Avatar
    Is there a direct number to call for Xbox music?

    Sent from my Nokia Lumia 928 using Tapatalk
    01-31-2014 04:24 AM

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