I have detested the music app experience on WP and Windows 8 for the last two years. If I had known that the Zune would be replaced by this garbage app I would never have upgraded and purchased, 2 surfaces, 5 phones and 2 tablets. This is and continues to be my only gripe with WP and W8. Its the most frustrating experience I have ever had with any product, ever. You had an excellent piece of software called Zune, you replace it with a featureless frustrating music experience that has no features of your previous music experience and is basic to say the least, and then never add any features to it except voice control? MS, you look very out of touch with the mobile space and that's why no one wants your products except stupid consumers like me, who are heavily invested and not heard by you. I have has lots of patience with this so let me give you some history.
I bought a Zune HD from best buy took it home and started using it, I didn't know I would be falling in love with music again, that's what Zune software did for me.....I started downloading music, using the heart to mark music I liked and later buy, in fact I bought more music with Zune then I ever did by purchasing cds. I would sit for hours and hit the related tab over and over, finding songs and albums I never heard and old favorites. Starting the desktop client up I was always greeted with new music I might like as well as old favorites BASED ON MY LISTENING HABITS. I could sync all music up by connecting my device and I could buy MULTIPLE TRACKS AT ONCE LIKE WHOLE PLAYLISTS. I loved how I could SORT MUSIC BY WHAT I OWNED VERSUS WHAT I SUBSCRIBED TO THEREBY LETTING ME KEEP TRACK OF PURCHASES AND SUBSCRIPTIONS AS WELL AS USING THE HEART TO MARK FAVORITE TRACKS. The point is I had finally found the perfect digital music service that fit my needs perfectly, I could download and stream and BUY TRACKS at my convenience. The only thing really missing was cloud storage of my own personal collection, again, the only thing missing because Zune software was PERFECT(MEANING WHY BREAK SOMETHING THAT WAS FIXED?)
So, along comes W8, offering a touch windows interface with a music app that was so called a rebranded Zune app... well its no where near Zune, not ******* even!!!
I'm trying to understand here, you had perfect piece of software, you replace it with something inferior comparatively speaking and now its been two years and the app was crap before but now its getting even worse? Oh but Cortana support is there **** that, ok, ill play, Cortana sort music by Xbox music pass songs, Cortana purchase my playlist 80s music, Cortana please mark afternoon delight as a favorite, Cortana what kind of music do I like? Cortana answer, heres a webpage for you.
I realize I'm just one guy out here who has thousands of dollars of your products and software so I don't matter but there is a solution, how about calling me up? This way we could sit down, and compare Zune side by side with XBM and I could show you the flaws with this current app. You have my phone number as I am Microsoft everything, I'm an actual user of your products and I feel like I'm not getting heard and that is the most frustrating part of this, I would be more understanding if I voiced my opinion and you told me to pound sand but to voice these complaints and wait for over two years and to have the music app they way it is tells me you guys either don't care about your customers, don't use your own software(Zune or Xbox music) or are just totally disconnected from the mobile space....I'm hoping things change but if they don't this will be my last year with your phone, of which I own 4 and have 3 others that are broken in a drawer. I'm sure this post wont be given a second thought but I feel better. Now if I can just forget about how fantastic Zune software was....
http://youtu.be/ob7M_PbcJAk
I bought a Zune HD from best buy took it home and started using it, I didn't know I would be falling in love with music again, that's what Zune software did for me.....I started downloading music, using the heart to mark music I liked and later buy, in fact I bought more music with Zune then I ever did by purchasing cds. I would sit for hours and hit the related tab over and over, finding songs and albums I never heard and old favorites. Starting the desktop client up I was always greeted with new music I might like as well as old favorites BASED ON MY LISTENING HABITS. I could sync all music up by connecting my device and I could buy MULTIPLE TRACKS AT ONCE LIKE WHOLE PLAYLISTS. I loved how I could SORT MUSIC BY WHAT I OWNED VERSUS WHAT I SUBSCRIBED TO THEREBY LETTING ME KEEP TRACK OF PURCHASES AND SUBSCRIPTIONS AS WELL AS USING THE HEART TO MARK FAVORITE TRACKS. The point is I had finally found the perfect digital music service that fit my needs perfectly, I could download and stream and BUY TRACKS at my convenience. The only thing really missing was cloud storage of my own personal collection, again, the only thing missing because Zune software was PERFECT(MEANING WHY BREAK SOMETHING THAT WAS FIXED?)
So, along comes W8, offering a touch windows interface with a music app that was so called a rebranded Zune app... well its no where near Zune, not ******* even!!!
I'm trying to understand here, you had perfect piece of software, you replace it with something inferior comparatively speaking and now its been two years and the app was crap before but now its getting even worse? Oh but Cortana support is there **** that, ok, ill play, Cortana sort music by Xbox music pass songs, Cortana purchase my playlist 80s music, Cortana please mark afternoon delight as a favorite, Cortana what kind of music do I like? Cortana answer, heres a webpage for you.
I realize I'm just one guy out here who has thousands of dollars of your products and software so I don't matter but there is a solution, how about calling me up? This way we could sit down, and compare Zune side by side with XBM and I could show you the flaws with this current app. You have my phone number as I am Microsoft everything, I'm an actual user of your products and I feel like I'm not getting heard and that is the most frustrating part of this, I would be more understanding if I voiced my opinion and you told me to pound sand but to voice these complaints and wait for over two years and to have the music app they way it is tells me you guys either don't care about your customers, don't use your own software(Zune or Xbox music) or are just totally disconnected from the mobile space....I'm hoping things change but if they don't this will be my last year with your phone, of which I own 4 and have 3 others that are broken in a drawer. I'm sure this post wont be given a second thought but I feel better. Now if I can just forget about how fantastic Zune software was....
http://youtu.be/ob7M_PbcJAk
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