1. Spathene's Avatar

    I want to migrate my old/current MS Account (which has Xbox Live Gold and Xbox Music Pass) to a new MS Account. I know that it is possible to change the MS Account linked to an Xbox Live gamertag, but what about Xbox Music? If I change the email address of my gamertag (for my new MS Account), what will happen to my Xbox Music? Will my subscription and songs be transferred to my new MSA?

    Thank you very much for your help!
    06-05-2014 01:36 AM
  2. RTGent's Avatar
    The way I know that you can change your tag is using Zune desktop, clicking <change zune tag> at the top of the Settings --> Account page (accessible on the upper-right of your Zune Collection screen). As with our passes, all "Zune" references are now "Xbox". This should do it, but you may want to post not much more than your first sentence on a chat through the Contact Us --> My Account links at the bottom of this Microsoft support page: My account

    Good luck, but either approach should work easily enough. I just used the Support page to work through a crisis with one of my Zune players.
    06-05-2014 08:22 AM

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