04-12-2015 05:36 PM
29 12
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  1. keerthi vasan's Avatar
    Hello all! Been using wp8.1 dev preview ever since it released. For one month I did not see any update for the music app when two updates had already rolled out. Only when the third update rolled out I was able to see the update in the store.
    when I tried updating the app, the update cancelled during install and it showed the ERROR 80070127 and started to download again. And ever since I'm sick of seeing it again and again.
    Has anyone encountered the error and found a possible fix??
    P.S: Tried unpinning the music tile from the start screen n kids corner trick mentioned in a reddit post
    06-23-2014 01:53 PM
  2. Windowlino's Avatar
    I've no solution but (nearly) the same problem. I could install all updates but get the the same error with the current one. I have no idea what to do :(

    What is the kids corner trick?
    06-23-2014 09:32 PM
  3. keerthi vasan's Avatar
    Unpin every music related files from start screen and in the kids corner menu and try to update the app. Some of them reported that it worked. But didn't quite work for me. Some albums were still pinned even though I unticked all the boxes in the kids corner menu
    06-24-2014 03:42 AM
  4. Windowlino's Avatar
    I also unable to unpin all my stuff in the kids corner. There are many playlists pinned but only one of them is listed as pinned. None of them can be unpinned and only the listed ones can be played. All the other lists in kids corner cannot be played.
    06-24-2014 04:14 AM
  5. keerthi vasan's Avatar
    Did you try hard resetting the phone?
    06-24-2014 04:31 AM
  6. Windowlino's Avatar
    Really? Loosing all (at least most) game scores just to get Xbox music up and running again? And with the risk that kids corners settings backuped so it won't change a thing (if kids corner is related to this, which we still don't know for sure...).

    Did you hard reset?
    06-24-2014 04:49 AM
  7. keerthi vasan's Avatar
    Tried once. Didn't update even then
    06-24-2014 04:51 AM
  8. Windowlino's Avatar
    Wow, this is strange. I guess you restored your settings after hard resetting?!

    So it looks as if we have to find someone who did a hard reset WITHOUT restoring settings afterwards...

    Did the restore also keep the playlists in kids corner for you? If had to bet I'd say... "yes"?
    06-24-2014 04:54 AM
  9. Windowlino's Avatar
    I suspect playlists/albums pinned via the old music hub as the problem. If I now pin any list using the music hub (via music hub tile app) I cannot get rid of it later on as I can't with my old lists.

    Another difference is: Newly pinned lists are green tiles and able to be played in kids corner. They are also shown in kids corner settings. Old pinned lists are... some kind of purple tiles and unable to be played. They are not shown in the kids corner settings. Perhaps because I once deleted all my listed and resynced them afterwards.
    06-24-2014 05:04 AM
  10. keerthi vasan's Avatar
    After the reset music app doesn't even open. After the music icon appears in the green screen it goes blank. Only way to come out of it is to hold the back key n close it
    06-24-2014 05:10 AM
  11. Windowlino's Avatar
    I was in the hope that the error would simply disappear with the next music update. Today the update for Xbox music is live but I'm still unable to install it :(
    07-03-2014 04:43 AM
  12. Windowlino's Avatar
    I again did following steps:
    - delete IE history
    - delete temp data
    - softreset
    - disabled kids corner
    - softreset
    - set date and time
    - cancelled pending Xbox music download
    - tried to update

    No success :'(
    07-03-2014 05:01 AM
  13. keerthi vasan's Avatar
    Let us wait for cyan then. Hopefully it solves it. Though it is unlikely to work, I don't think we have another option.
    07-07-2014 05:35 AM
  14. Windowlino's Avatar
    You may be right.

    How about your kids corner? Do you also have playlists pinned there which you cannot remove?
    07-08-2014 05:55 AM
  15. keerthi vasan's Avatar
    I have never set up playlists as I use this phone rarely to listen to music. And yes, even after deselecting all the apps,games and music in the kids corner seeing, I still find some albums and some empty tiles in the kids corner page which launches the music app
    07-08-2014 03:44 PM
  16. wpfanboy17's Avatar
    Did you try to re-install the app from app store site?
    07-08-2014 04:58 PM
  17. Windowlino's Avatar
    I didn't.

    Of course I now did. Before I tried I again performed all the steps mentioned in my post above. Still no success :(
    07-08-2014 06:47 PM
  18. Windowlino's Avatar
    After installing GDR1 I am still unable to install the Xbox music app update :(
    keerthi vasan likes this.
    08-04-2014 12:49 PM
  19. vish2801's Avatar
    Install Musixmatch and forget Xbox Music... ;p
    08-05-2014 10:12 AM
  20. keerthi vasan's Avatar
    After installing GDR1 I am still unable to install the Xbox music app update :(
    Same here. Will have to try rolling back to 8.0 and then update it to 8.1. Hopefully I get it back then.
    08-05-2014 02:11 PM
  21. devid patel's Avatar
    After installing GDR1 I am still unable to install the Xbox music app update :(
    first transfer it to phone memory from sd card if u hav saved it on sd then update it.
    08-05-2014 02:14 PM
  22. keerthi vasan's Avatar
    first transfer it to phone memory from sd card if u hav saved it on sd then update it.
    Xbox music app sits only in the phone memory. You cannot move it to SD card or back to phone memory
    08-06-2014 03:07 AM
  23. Windowlino's Avatar
    Till now my guess is that it's related to the kids corner. So I'd bet rolling back to Windows 8.0 will only help if you will be able to clean your kid corner.

    If I'm right, a hard reset without restoring the backup should also do the trick.

    If you'll do the downgrade anyway, would you report back if it works and what you did? I'm especially interested in the settings restore process. Will it work, will you use it?

    Thanks and GOOD LUCK if you decide to go this way!
    Sent from my Windows Phone using Tapatalk
    08-06-2014 03:42 AM
  24. keerthi vasan's Avatar
    Till now my guess is that it's related to the kids corner. So I'd bet rolling back to Windows 8.0 will only help if you will be able to clean your kid corner.

    If I'm right, a hard reset without restoring the backup should also do the trick.

    If you'll do the downgrade anyway, would you report back if it works and what you did? I'm especially interested in the settings restore process. Will it work, will you use it?

    Thanks and GOOD LUCK if you decide to go this way!
    Sent from my Windows Phone using Tapatalk
    Will try hard reset without restoring the backup in a few days once before I roll back to 8.0. Will report if it works.
    08-06-2014 03:48 AM
  25. Windowlino's Avatar
    Reading that the app now supports kids corner made me hope to be able to install Xbox music finally. But no chance again :(
    Sent from my Windows Phone using Tapatalk
    08-09-2014 08:07 AM
29 12

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