1. Squatting Hen's Avatar
    ***Edit. After chatting with MS we discovered that all it needed was an uninstall and reinstall of the PC app. All good now.


    Like many others, I got a few free albums
    from Microsoft's promotion and I also bought a few. I had to use my phone as I was at work. My phone was already low on space, so once an album was downloaded, I removed it from my phone.
    I came home to use Xbox Music app on my Windows 8.1 PC and I can't find out how to download my albums to my PC. I actually don't see my music when I use the Music app, but I do see it when I log on through the web player. The web player only shows my purchases, while the app ony shows music already on my pc. I am logged into both.

    Why is this so confusing and complicated?

    All I want to do is download the music I purchased to my pc.

    Thank you.
    Last edited by Squatting Hen; 12-06-2014 at 07:33 PM.
    Laura Knotek likes this.
    12-06-2014 03:04 PM
  2. Indistinguishable's Avatar
    Did you check this folder? musicss.png
  3. Indistinguishable's Avatar
    Did you check this folder? Click image for larger version. 

Name:	MusicSS.png 
Views:	2 
Size:	42.6 KB 
ID:	90174
    Laura Knotek likes this.
    12-06-2014 04:43 PM
  4. Noahma's Avatar
    make sure you enable "Automatically download songs here after you buy them on other devices"
    That should help having to search for the stuff after you get back to your desktop.

    ***Edit. After chatting with MS we discovered that all it needed was an uninstall and reinstall of the PC app. All good now.


    Like many others, I got a few free albums
    from Microsoft's promotion and I also bought a few. I had to use my phone as I was at work. My phone was already low on space, so once an album was downloaded, I removed it from my phone.
    I came home to use Xbox Music app on my Windows 8.1 PC and I can't find out how to download my albums to my PC. I actually don't see my music when I use the Music app, but I do see it when I log on through the web player. The web player only shows my purchases, while the app ony shows music already on my pc. I am logged into both.

    Why is this so confusing and complicated?

    All I want to do is download the music I purchased to my pc.

    Thank you.
    Laura Knotek likes this.
    12-08-2014 02:10 AM

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