1. dawindbag's Avatar
    I'm using Groove music pass on my HTC One running Lollipop and any time I open the Groove music app its telling me that I it "Couldn't Sync your Collection" and when I try and access the Radio it says "Sorry, we can't connect to music services right now".

    Anyone else seeing this issue? Has been happening all day long and there doesn't seem to be any way to get support for this service. Kinda peeved.
    Last edited by Laura Knotek; 08-09-2015 at 11:41 PM.
    08-09-2015 10:09 PM
  2. Laura Knotek's Avatar
    I'm playing radio now, and my collection synced. Have you tried clearing the app cache on your Android device?







    Sent from my rooted Nexus 7 (2013) using Tapatalk
    08-09-2015 11:50 PM
  3. Machiventa777's Avatar
    I was also getting the same error the other day. First time I'd ever seen it. Gave up after a while, just checked it now and it's syncing fine.

    I'm still pissed they haven't added scrubbing. It's been how long since they've had an Android app?
    08-11-2015 04:57 PM
  4. dave kimball's Avatar
    Been happening to me the past day on my GS6, very annoying. Oddly, not happening on my unsupported sideload install to my Kindle. Deleted cache, no help, will uninstall and reinstall next
    08-11-2015 07:36 PM

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